At the restaurant 2

Kimni uyida shu.....

1. Restaurant Complaint
You recently had dinner at a restaurant, but you were very disappointed with the service. Write a letter to the restaurant manager.
In your letter:
describe when you visited the restaurant;
explain what problems you experienced;
say what you would like the manager to do.
2. Hotel Complaint
You recently stayed at a hotel, but the room and service were not satisfactory. Write a letter to the hotel manager.
In your letter:
explain when you stayed at the hotel;
describe the problems you experienced;
request an appropriate solution.
3. Online Order Complaint
You ordered a jacket from an online shop, but the item you received was damaged and the wrong size. Write a letter to the company.
In your letter:
explain what you ordered;
describe the problems with the product;
say what action you expect the company to take.
4. Restaurant Food Complaint
You recently ate at a restaurant and became ill after eating the food. Write a letter to the restaurant manager.
In your letter:
describe when you visited the restaurant;
explain what you ate and what happened afterwards;
say what you would like the manager to do.
5. Travel Agency Complaint
You booked a holiday through a travel agency, but the holiday was very different from what was advertised. Write a letter to the agency.
In your letter:
describe the holiday you booked;
explain how it was different from the advertisement;
request compensation or another solution.
6. Mobile Phone Complaint
You recently bought a mobile phone, but it has several technical problems. Write a letter to the shop manager.
In your letter:
explain when and where you bought the phone;
describe the problems;
ask for a replacement or a refund.
7. Restaurant Reservation Problem
You booked a table at a restaurant for a special family celebration, but the restaurant did not keep your reservation. Write a letter to the manager.
In your letter:
explain when you made the reservation;
describe what happened when you arrived;
say what you expect the restaurant to do.
8. Delivery Service Complaint
You ordered a meal from a restaurant, but it arrived very late and was cold. Write a letter to the restaurant manager.
In your letter:
explain when you ordered the food;
describe the problems with the delivery;
request an appropriate solution.
9. Course Complaint
You recently attended an English course, but the course was not as good as you expected. Write a letter to the course director.
In your letter:
explain when you joined the course;
describe the problems with the course;
suggest how the course could be improved.
10. Restaurant Service Complaint
You recently visited an expensive restaurant, but you were unhappy with the service provided by the staff. Write a letter to the restaurant manager.
In your letter:
describe when you visited the restaurant;
explain the problems with the staff and service;
say what you would like the manager to do.
Bu topiclarning barchasini bitta qolip asosida yozish mumkin:
Dear Sir/Madam,
I am writing to complain about...
Firstly,...
Furthermore,...
I would appreciate it if you could...
I look forward to receiving your response.
Yours faithfully,

A formal letter is a polite and well-organized letter written to a person or organization in an official situation.
Masalan:
· complaint — shikoyat
· request — iltimos/talab
· application — ariza
· enquiry — ma’lumot so‘rash
· apology — uzr so‘rash
Savol:
Do we write to our best friend formally?
❌ No.
Who do we write formal letters to?
✅ A manager, a company, a school, an organization, a stranger.