Company Zomato

Job Title: Chat Support Executive

Salary: ₹24,000 per month
Qualification: Any Degree
Location: Pan India (Work From Home)
Work Mode: Remote
Equipment: Laptop provided by the company

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Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our team as Chat Support Executives. The ideal candidate will handle customer queries through online chat, provide accurate information, and ensure a smooth support experience for every client.

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Key Responsibilities:
• Respond to customer inquiries through live chat and email in a professional manner.
• Resolve customer issues efficiently while maintaining high satisfaction levels.
• Maintain accurate records of customer interactions.
• Coordinate with internal departments to resolve complex issues.
• Follow company policies and maintain data confidentiality.
• Meet performance targets and response time standards.

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Requirements:
• Excellent written communication skills in English and Hindi.
• Basic computer knowledge and ability to use chat platforms or CRM tools.
• Ability to handle multiple chats simultaneously.
• Good problem-solving attitude and attention to detail.
• Must be self-motivated, punctual, and able to work independently.

⸻

Perks & Benefits:
• Work from the comfort of your home (remote setup).
• Company-provided laptop and software access.
• Fixed salary with monthly incentives for performance.
• Growth and promotion opportunities within the company.
• Friendly and supportive work environment.

⸻

Working Hours:
• 8-hour rotational shifts (Day/Night)
• 6 days working, 1 weekly off

Lti

✨ *HCL - HIRING* ✨
*Open Positions :-*

Exp : 4+ Years
➡️ *Automation Testing*
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Locations : Hyderabad/Bangalore
Package : 30% To 50% Hike
Interview Mode : Virtual
Process Duration : 20 Days
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Requirements :-
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- Required Only Genuine Documents
- Strictly No PF Overlaps
- Blind Offers For Every Candidate

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Bonus 2: 6500/- (12th month from Cyient).
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