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BMC Remedy ITSM-Suite 9.1.10 / 20.02 HTML Injection

https://4.bp.blogspot.com/-zX4owX_f6gA/WWlvEjBsFTI/AAAAAAAAILA/L-jpFLkKi_AyIykovxrESAdO3HPxIIp7QCLcBGAs/s1600/h132.png
BMC Remedy ITSM-Suite version 9.1.10 (20.02 in new versioning scheme) suffers from an html injection vulnerability.

SHA-256 | ed89f3f49d37ea4299f6f6221ace6ef8292ada73199f9aac17bae7cf6165fad3

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SEC Consult Vulnerability Lab Security Advisory < 20221110-0 >
=======================================================================
title: HTML Injection
product: BMC Remedy ITSM-Suite
vulnerable version: 9.1.10 (= 20.02 in new versioning scheme)
fixed version: 22.1
CVE number: CVE-2022-26088
impact: Low
homepage: https://www.bmc.com/it-solutions/remedy-itsm.html
found: 2021-08-11
by: Daniel Hirschberger (Office Bochum)
SEC Consult Vulnerability Lab

An integrated part of SEC Consult, an Atos company
Europe | Asia | North America

https://www.sec-consult.com

=======================================================================

Vendor description:
-------------------
"Remedy IT Service Management Suite (Remedy ITSM Suite) and BMC Helix
ITSM service provide out of-the-box IT Information Library (ITIL)
service support functionality. Remedy ITSM Suite and BMC Helix ITSM
service streamline and automate the processes around IT service desk,
asset management, and change management operations. It also enables
you to link your business services to your IT infrastructure to help
you manage the impact of technology changes on business and business
changes on technology — in real time and into the future. In addition,
you can understand and optimize the user experience, balance current
and future infrastructure investments, and view potential impact on
the business by using a real-time service model."

Source: https://docs.bmc.com/docs/itsm91/home-608490971.html
Business recommendation:
------------------------
The vendor provides an updated version which should be installed immediately.

The vendor states that:
> We have done hardening in version 22.1.
> However, we do not agree with assigning the CVE to this vulnerability.
> As mentioned previously this is an informative vulnerability, and no real
impact is demonstrated.
Nevertheless, this can be used to trigger actions on internal services via CSRF or
exfiltrate information.
Vulnerability overview/description:
-----------------------------------
1) HTML Injection (CVE-2022-26088)
An authenticated attacker who can forward incidents per email is able to inject
a limited set of HTML tags. This is accomplished by inserting arbitrary content
into the "To:" field of the email. There is a filtering mechanism that prevents
the injection of many HTML tags, for example

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