👪 GoCar Kids: New dedicated service types for families with young children
Introducing GoCar Kids and GoCar XL Kids – two new dedicated service types for families with young children (4-7 years old), starting from 10 Jan.
What you’ll need
If you have a driver rating of at least 4.6 and have a child restraint from one of the Gojek-approved brands, all you’ll need to do is complete an online training & verification form to be eligible to complete trips on the new GoCar Kids services.
What you can look forward to
✔️ BIGGER EARNINGS
Enjoy higher fares, with +$2 built in to the fare for all GoCar Kids and GoCar XL Kids trips, on top of ALL the same current incentives for GoCar and GoCar XL!
✔️ MORE OPTIONS
Accept trips from a brand new segment of passengers for private-hire vehicles – families with young children requiring child restraints.
Update GoPartner to version 1.32 (Android) or 1.11 (iOS) and enable the GoCar Kids toggle (once verified) to be allocated trips.
More details: gjk.sg/dp-gocarkids
Introducing GoCar Kids and GoCar XL Kids – two new dedicated service types for families with young children (4-7 years old), starting from 10 Jan.
What you’ll need
If you have a driver rating of at least 4.6 and have a child restraint from one of the Gojek-approved brands, all you’ll need to do is complete an online training & verification form to be eligible to complete trips on the new GoCar Kids services.
What you can look forward to
✔️ BIGGER EARNINGS
Enjoy higher fares, with +$2 built in to the fare for all GoCar Kids and GoCar XL Kids trips, on top of ALL the same current incentives for GoCar and GoCar XL!
✔️ MORE OPTIONS
Accept trips from a brand new segment of passengers for private-hire vehicles – families with young children requiring child restraints.
Update GoPartner to version 1.32 (Android) or 1.11 (iOS) and enable the GoCar Kids toggle (once verified) to be allocated trips.
More details: gjk.sg/dp-gocarkids
Incentives & earnings update 2: GST
Dear driver-partners,
In Dec, we announced a series of enhanced initiatives to better support you amidst rising living costs. Read more about it here.
This week, in view of the GST hike from 1 Jan 2023, we will at present be absorbing the 1% increase for driver-partners. Summary of initiatives below:
🔘GST: Absorb the 1% increase in GST
🔘Driver Fee: Extension till 30 Jun 2023
🔘Service Fees: We will not restore service fees in full despite the challenging macroeconomic environment. Instead, we will implement 15% service fees (rather than 20%) from 1 Feb for at least 12 months. The current 10% service fees remain till 31 Jan.
🔘Upgraded initiatives: Enhanced Monthly Loyalty Rewards with up to 0% service fees and quicker GoalBetter tier qualification from 1 Feb.
With demand recovering strongly back to pre-pandemic levels, improvements in fares and shorter pickups, we expect your earnings to remain sustainable. Thank you for your support!
🔎 Read more: gjk.sg/lookinga...
Dear driver-partners,
In Dec, we announced a series of enhanced initiatives to better support you amidst rising living costs. Read more about it here.
This week, in view of the GST hike from 1 Jan 2023, we will at present be absorbing the 1% increase for driver-partners. Summary of initiatives below:
🔘GST: Absorb the 1% increase in GST
🔘Driver Fee: Extension till 30 Jun 2023
🔘Service Fees: We will not restore service fees in full despite the challenging macroeconomic environment. Instead, we will implement 15% service fees (rather than 20%) from 1 Feb for at least 12 months. The current 10% service fees remain till 31 Jan.
🔘Upgraded initiatives: Enhanced Monthly Loyalty Rewards with up to 0% service fees and quicker GoalBetter tier qualification from 1 Feb.
With demand recovering strongly back to pre-pandemic levels, improvements in fares and shorter pickups, we expect your earnings to remain sustainable. Thank you for your support!
🔎 Read more: gjk.sg/lookinga...
🧼🚘 GoalBetter Esso car wash
Hi driver-partners,
To continue improving our GoalBetter car wash benefit in 2023, we would love to know your thoughts on the benefit in 2022.
Let us know through the short survey below!
Need more information about the car wash benefit? Click here:
https://www.gojek.com/sg/blog/dp-extra-goalbetter-benefits/
Fill in the survey here: gjk.sg/essocarwash
Hi driver-partners,
To continue improving our GoalBetter car wash benefit in 2023, we would love to know your thoughts on the benefit in 2022.
Let us know through the short survey below!
Need more information about the car wash benefit? Click here:
https://www.gojek.com/sg/blog/dp-extra-goalbetter-benefits/
Fill in the survey here: gjk.sg/essocarwash
✨ New Year, New GoalBetter cycle!
Happy New Year driver-partners, and welcome to the new GoalBetter cycle! Here are some of the updates to kick off this cycle.
1️⃣ Onboard up to 4 dependents for subsidized medical rates - regardless of your GoalBetter tier!
2️⃣ Subsidized screenings with Quantum Medical: No more complimentary annual medical screening by Gigacover.
3️⃣ Discounted critical illness coverage with Gigacover in lieu of complementary coverage.
4️⃣ [NEW] Quicker tier qualification: Your GoalBetter tier can be upgraded as soon as 1 Feb based on your past 3 consecutive months of driving (i.e Nov-Jan), instead of a fixed quarterly cycle tier assessment.
To find out your new GoalBetter tier, eligible benefits, and qualification progress in this new GoalBetter cycle, access the GoalBetter in-app portal via the GoPartner app now.
🔎 More info about GoalBetter: gjk.sg/goalbetter
Happy New Year driver-partners, and welcome to the new GoalBetter cycle! Here are some of the updates to kick off this cycle.
1️⃣ Onboard up to 4 dependents for subsidized medical rates - regardless of your GoalBetter tier!
2️⃣ Subsidized screenings with Quantum Medical: No more complimentary annual medical screening by Gigacover.
3️⃣ Discounted critical illness coverage with Gigacover in lieu of complementary coverage.
4️⃣ [NEW] Quicker tier qualification: Your GoalBetter tier can be upgraded as soon as 1 Feb based on your past 3 consecutive months of driving (i.e Nov-Jan), instead of a fixed quarterly cycle tier assessment.
To find out your new GoalBetter tier, eligible benefits, and qualification progress in this new GoalBetter cycle, access the GoalBetter in-app portal via the GoPartner app now.
🔎 More info about GoalBetter: gjk.sg/goalbetter
🚨 Issues with receiving orders
Some driver-partners have reported issues with receiving orders. Rest assured, we are looking into the issue and will update you accordingly.
Meanwhile, please follow the basic troubleshooting steps:
Log Out of GoPartner App
Clear Cache & Data
Uninstall GoPartner
Reinstall GoPartner
Thank you for your patience!
Some driver-partners have reported issues with receiving orders. Rest assured, we are looking into the issue and will update you accordingly.
Meanwhile, please follow the basic troubleshooting steps:
Log Out of GoPartner App
Clear Cache & Data
Uninstall GoPartner
Reinstall GoPartner
Thank you for your patience!
👍🏻Update: Issues with Receiving Orders
Dear driver-partners, the issue has been fixed. You shoud now be able to receive orders.Thank you for your patience and happy driving!
Dear driver-partners, the issue has been fixed. You shoud now be able to receive orders.Thank you for your patience and happy driving!
👪 GoCar Kids: New dedicated service types for families with young children
GoCar Kids and GoCar XL Kids – two new dedicated service types for families with young children (4-7 years old) – are live from today, 10 Jan!
What you’ll need
If you have a driver rating of at least 4.6 and have a child restraint from one of the Gojek-approved brands, all you’ll need to do is complete an online training & verification form to be eligible to complete trips on the new GoCar Kids services.
What you can look forward to
✔️ BIGGER EARNINGS
Enjoy higher fares, with +$2 built in to the fare for all GoCar Kids and GoCar XL Kids trips, on top of ALL the same current incentives for GoCar and GoCar XL!
✔️ MORE OPTIONS
Accept trips from a brand new segment of passengers for private-hire vehicles – families with young children requiring child restraints.
Update GoPartner to version 1.32 (Android) or 1.11 (iOS) and enable the GoCar Kids toggle (once verified) to be allocated trips.
More details: gjk.sg/dp-gocarkids
GoCar Kids and GoCar XL Kids – two new dedicated service types for families with young children (4-7 years old) – are live from today, 10 Jan!
What you’ll need
If you have a driver rating of at least 4.6 and have a child restraint from one of the Gojek-approved brands, all you’ll need to do is complete an online training & verification form to be eligible to complete trips on the new GoCar Kids services.
What you can look forward to
✔️ BIGGER EARNINGS
Enjoy higher fares, with +$2 built in to the fare for all GoCar Kids and GoCar XL Kids trips, on top of ALL the same current incentives for GoCar and GoCar XL!
✔️ MORE OPTIONS
Accept trips from a brand new segment of passengers for private-hire vehicles – families with young children requiring child restraints.
Update GoPartner to version 1.32 (Android) or 1.11 (iOS) and enable the GoCar Kids toggle (once verified) to be allocated trips.
More details: gjk.sg/dp-gocarkids
Incentives & earnings update 3: Monthly Loyalty Rewards
Dear driver-partners,
In our most recent update last week, we mentioned that we will be absorbing the 1% increase in GST for drivers. This is on top of a series of enhanced initiatives to better support you from 1 Feb, such as:
✅ Enhanced Monthly Loyalty rewards: up to 0% service fees on all trips (previously only 6.5%) and bring home all your earnings
✅ Quicker GoalBetter tier qualification: Get your current tier upgraded by 1 Feb instead of the usual fixed quarterly cycle (based on trips completed the past 3 months, i.e from Nov-Jan)
✅ Continued tier protection for at least 3 months: Upon achieving your tier, you will continue to enjoy your tiered benefits for a minimum of 3 months without worrying about being downgraded.
🔎 More details here: gjk.sg/loyalty
Dear driver-partners,
In our most recent update last week, we mentioned that we will be absorbing the 1% increase in GST for drivers. This is on top of a series of enhanced initiatives to better support you from 1 Feb, such as:
✅ Enhanced Monthly Loyalty rewards: up to 0% service fees on all trips (previously only 6.5%) and bring home all your earnings
✅ Quicker GoalBetter tier qualification: Get your current tier upgraded by 1 Feb instead of the usual fixed quarterly cycle (based on trips completed the past 3 months, i.e from Nov-Jan)
✅ Continued tier protection for at least 3 months: Upon achieving your tier, you will continue to enjoy your tiered benefits for a minimum of 3 months without worrying about being downgraded.
🔎 More details here: gjk.sg/loyalty
🚨 Issues with driver application
Some drivers have reported issues with the GoPartner App. Fret not – our systems are still capturing your trip data. We’re looking into it and will keep you updated. Thank you for your patience!
Some drivers have reported issues with the GoPartner App. Fret not – our systems are still capturing your trip data. We’re looking into it and will keep you updated. Thank you for your patience!
⚠️Temporary road closure
Please be informed that the following roads will be temporarily closed for National Education (NE) Show and Chingay Parade Singapore 2023.
📍Republic Avenue towards Republic Boulevard (Left Lane Closure)
📍Republic Boulevard towards Raffles Avenue (Full Road Closure)
📍Raffles Avenue Towards Junction of Bayfront Ave & Temasek Ave (Full Road Closure)
📍Slip road along Raffles Boulevard towards Raffles Avenue (Slip Road Closure)
📆14 January 2023 (NE Show)
🕑 Timing: 5:00 PM- 11:59 PM
📆 3 February 2023 (Parade 1) & 4 February 2023 (Parade 2)
🕑 Timing: 6:00 PM to 11:59 PM
Please be informed that the following roads will be temporarily closed for National Education (NE) Show and Chingay Parade Singapore 2023.
📍Republic Avenue towards Republic Boulevard (Left Lane Closure)
📍Republic Boulevard towards Raffles Avenue (Full Road Closure)
📍Raffles Avenue Towards Junction of Bayfront Ave & Temasek Ave (Full Road Closure)
📍Slip road along Raffles Boulevard towards Raffles Avenue (Slip Road Closure)
📆14 January 2023 (NE Show)
🕑 Timing: 5:00 PM- 11:59 PM
📆 3 February 2023 (Parade 1) & 4 February 2023 (Parade 2)
🕑 Timing: 6:00 PM to 11:59 PM
👍🏼Update: GoPartner App
Our systems are back up and running. If you are still encountering issues, please close and restart your app. Due to issues with the GoPartner app earlier today, there will be no performance requirements for yesterday, Friday 13 January 2023.
Thank you for your patience and we apologise for any inconvenience caused
Our systems are back up and running. If you are still encountering issues, please close and restart your app. Due to issues with the GoPartner app earlier today, there will be no performance requirements for yesterday, Friday 13 January 2023.
Thank you for your patience and we apologise for any inconvenience caused
🐇 Welcome the Year of the Rabbit with EXTRA EARNINGS:
Wishing all driver-partners and their loved ones an auspicious Lunar New Year in advance!
🍊 Enjoy up to $158 DAILY in peak hour earnings boosters with a limited-time 115 points tier (20 - 24 Jan).
🍊 Hit your daily maximum points faster on 21 - 24 Jan with at least +2 bonus points all day long, even between 4AM - 5:59AM!
During the lead up to Chinese New Year, more customers will be requesting rides, so come online to maximize your earning opportunities!
PS: Please also note that GoHub will be closed on Mon - Tue (23 - 24 Jan). Usual operating hours will resume on Wednesday, 25 Jan.
For any enquiries, please contact us via in-app support or email us at drivercare.sg@gojek.com.
Learn more: gjk.sg/cny2023
Wishing all driver-partners and their loved ones an auspicious Lunar New Year in advance!
🍊 Enjoy up to $158 DAILY in peak hour earnings boosters with a limited-time 115 points tier (20 - 24 Jan).
🍊 Hit your daily maximum points faster on 21 - 24 Jan with at least +2 bonus points all day long, even between 4AM - 5:59AM!
During the lead up to Chinese New Year, more customers will be requesting rides, so come online to maximize your earning opportunities!
PS: Please also note that GoHub will be closed on Mon - Tue (23 - 24 Jan). Usual operating hours will resume on Wednesday, 25 Jan.
For any enquiries, please contact us via in-app support or email us at drivercare.sg@gojek.com.
Learn more: gjk.sg/cny2023
Incentives & earnings update 4
Dear driver-partners,
Last week, we shared about our enhanced Monthly Loyalty Rewards that give you as low as 0% service fees when you drive, and quicker GoalBetter tier qualification by 1 Feb based on past 3 consecutive months of driving.
✅ Simplified daily incentives
Today, we’d like to share about the updated daily incentives that continue to give you extra bonuses of up to $120 over the weekend (up to $4/trip)!
What’s new?
🔘 Simplified incentive criteria to make it easier and more straightforward for to understand.
🔘 Simply complete trip targets (previously points) to enjoy additional earnings on top of trip fares every day!
Note: Current points incentives will remain till 31 Jan 2023 before the new trip incentives begin from 1 Feb 2023.
✅ Higher Waiting Fee/Edit Destination Fee for GoCar Premium
For fairer earnings, we’ve also increased the Waiting Fee and Edit Destination Fee for GoCar Premium, effective 1 Feb 2023.
🔎 More details here: gjk.sg/dailyincentives
Dear driver-partners,
Last week, we shared about our enhanced Monthly Loyalty Rewards that give you as low as 0% service fees when you drive, and quicker GoalBetter tier qualification by 1 Feb based on past 3 consecutive months of driving.
✅ Simplified daily incentives
Today, we’d like to share about the updated daily incentives that continue to give you extra bonuses of up to $120 over the weekend (up to $4/trip)!
What’s new?
🔘 Simplified incentive criteria to make it easier and more straightforward for to understand.
🔘 Simply complete trip targets (previously points) to enjoy additional earnings on top of trip fares every day!
Note: Current points incentives will remain till 31 Jan 2023 before the new trip incentives begin from 1 Feb 2023.
✅ Higher Waiting Fee/Edit Destination Fee for GoCar Premium
For fairer earnings, we’ve also increased the Waiting Fee and Edit Destination Fee for GoCar Premium, effective 1 Feb 2023.
🔎 More details here: gjk.sg/dailyincentives
⚠️ Change in GoHub operating hours (23 - 24 Jan)
Dear driver-partners,
Please note that GoHub will be closed on Chinese New Year (23 - 24 Jan).
Usual operating hours will resume on Wednesday, 25 Jan 2023.
For any enquiries, please contact us via in-app support or email us at drivercare.sg@gojek.com.
Thank you for your understanding.
Dear driver-partners,
Please note that GoHub will be closed on Chinese New Year (23 - 24 Jan).
Usual operating hours will resume on Wednesday, 25 Jan 2023.
For any enquiries, please contact us via in-app support or email us at drivercare.sg@gojek.com.
Thank you for your understanding.
🧼🚘 $3 OFF your car wash at selected Esso stations
Exclusively for Gojek driver-partners
Back by popular demand, from 25 Jan 8AM onwards, $3 off car washes will be available all day at even more locations!
Enjoy $3 OFF car washes when you flash your Gojek decal sticker at selected Esso service stations.
💡 For ease of identification, please stick the Gojek decal sticker at the right side of your car windshield. No vouchers or coupons needed!
T&Cs apply. More about GoalBetter: gjk.sg/goalbetter
🕑 Only valid on weekdays at selected Esso stations. Not available on weekends or public holidays.
💵 Payment via cash or NETS only
More exclusive GoalBetter promotions: gjk.sg/gbpromos
Exclusively for Gojek driver-partners
Back by popular demand, from 25 Jan 8AM onwards, $3 off car washes will be available all day at even more locations!
Enjoy $3 OFF car washes when you flash your Gojek decal sticker at selected Esso service stations.
💡 For ease of identification, please stick the Gojek decal sticker at the right side of your car windshield. No vouchers or coupons needed!
T&Cs apply. More about GoalBetter: gjk.sg/goalbetter
🕑 Only valid on weekdays at selected Esso stations. Not available on weekends or public holidays.
💵 Payment via cash or NETS only
More exclusive GoalBetter promotions: gjk.sg/gbpromos
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🍊 Happy Chinese New Year! 🍊
Gojek wishes all driver-partners and their loved ones an auspicious Lunar New Year! May the Year of the Rabbit 🐇 bring you an abundance of health, wealth, and happiness. Here is what we have for YOU:
🍊 Up to $158 DAILY in peak hour earnings boosters with a limited-time 115 points tier (20 - 24 Jan 2023 only)
🍊 Hit your daily maximum points faster on 21 - 24 Jan with at least +2 bonus points all day long, even between 4AM - 5:59AM!
More information: gjk.sg/cny2023
Gojek wishes all driver-partners and their loved ones an auspicious Lunar New Year! May the Year of the Rabbit 🐇 bring you an abundance of health, wealth, and happiness. Here is what we have for YOU:
🍊 Up to $158 DAILY in peak hour earnings boosters with a limited-time 115 points tier (20 - 24 Jan 2023 only)
🍊 Hit your daily maximum points faster on 21 - 24 Jan with at least +2 bonus points all day long, even between 4AM - 5:59AM!
More information: gjk.sg/cny2023
Reminder: Incentives & earnings updates
Dear driver-partners,
Over the past few weeks, we have been sharing regular updates on plans to continue providing you with stable and sustainable earnings, especially with the 0% service fees that enable eligible drivers to take home all their earnings.
From 1 Feb 2023
✅Monthly Loyalty Rewards & GoalBetter: Up to 0% service fees and quicker GoalBetter tier qualification
✅Daily incentives: Easy-to-understand version from points to trips that continue to give you up to $120/day ($4/trip) on weekends
✅Waiting Fee/ Edit Destination Fee: Increased for GoCar Premium
✅Service Fees: 15% service fees (instead of full restoration to 20%) for at least 12 months.
Ongoing
✅GST: Absorption of the 1% increase
✅Driver Fee: Extension till 30 Jun - paid for by customers to drivers
Together with strongly recovering demand, improvements in fares and shorter pickups, we expect your earnings to remain sustainable. Thank you for your continued support!
Details here: gjk.sg/l...
Dear driver-partners,
Over the past few weeks, we have been sharing regular updates on plans to continue providing you with stable and sustainable earnings, especially with the 0% service fees that enable eligible drivers to take home all their earnings.
From 1 Feb 2023
✅Monthly Loyalty Rewards & GoalBetter: Up to 0% service fees and quicker GoalBetter tier qualification
✅Daily incentives: Easy-to-understand version from points to trips that continue to give you up to $120/day ($4/trip) on weekends
✅Waiting Fee/ Edit Destination Fee: Increased for GoCar Premium
✅Service Fees: 15% service fees (instead of full restoration to 20%) for at least 12 months.
Ongoing
✅GST: Absorption of the 1% increase
✅Driver Fee: Extension till 30 Jun - paid for by customers to drivers
Together with strongly recovering demand, improvements in fares and shorter pickups, we expect your earnings to remain sustainable. Thank you for your continued support!
Details here: gjk.sg/l...
⚠️Temporary road closure
Please be informed that the following roads will be temporarily closed.
📆 26 Jan 2023 (Thu) to 18 Feb 2023 (Sat)
📍Slip road from PIE (Changi) towards TPE (SLE)
📍Upper Changi Road East/North towards TPE (SLE)
🕑 Timing: 11:00 PM to 5:30 AM
📆 19 Feb 2023 (Sun)
📍Slip road from PIE (Changi) towards TPE (SLE)
📍Upper Changi Road East/North towards TPE (SLE)
🕑 Timing: 12:30 AM to 5:30 AM
📆 26 Jan 2023 (Thu) to 19 Feb 2023 (Sun)
📍PIE (Tuas) Exit 2 towards TPE (SLE)
🕑 Timing: 12:30 AM to 5:30 AM
Please be informed that the following roads will be temporarily closed.
📆 26 Jan 2023 (Thu) to 18 Feb 2023 (Sat)
📍Slip road from PIE (Changi) towards TPE (SLE)
📍Upper Changi Road East/North towards TPE (SLE)
🕑 Timing: 11:00 PM to 5:30 AM
📆 19 Feb 2023 (Sun)
📍Slip road from PIE (Changi) towards TPE (SLE)
📍Upper Changi Road East/North towards TPE (SLE)
🕑 Timing: 12:30 AM to 5:30 AM
📆 26 Jan 2023 (Thu) to 19 Feb 2023 (Sun)
📍PIE (Tuas) Exit 2 towards TPE (SLE)
🕑 Timing: 12:30 AM to 5:30 AM
🚨 Issues with completing orders
Some drivers have reported issues with completing orders. Fret not, our systems are still capturing your trip data. Please be assured that we are looking into it and will keep you updated once the issue has been fixed.
Some drivers have reported issues with completing orders. Fret not, our systems are still capturing your trip data. Please be assured that we are looking into it and will keep you updated once the issue has been fixed.