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Getway Cloud is back online after a two-hour system-wide downtime due to unexpected cloud storage failure in both of our main datacenters that occurred between 08:14-10:03 UTC.

In the above mentioned period, an unexpected failure on the cloud storage hosts at hel1-dc2 occurred that disrupted or Network File System and as a result all of our cloud side services infrastructure.

We resolved the issue by deploying secondary cloud machines and redirecting the traffic from the affected network infrastructure.

Please note that there was no data loss during the downtime period.

We sincerely apologize for any inconvenience you may have experienced and we appreciate your patience and your continued support.