Important information - CAS upgrade needed.
GB CAS software uses 3rd party software library bitcoinj version 0.16.1.
This library contains a software bug that prevents CAS from downloading Bitcoin blocks higher than 849,138(mined yesterday)
As a result of this bug CAS software shuts down automatically after one hour when blocks are not being downloaded from bitcoin network after master service start.
CAS software is not the only product affected by this issue. (i.e. Bisq, Android Bitcoin wallet...)
More details about the library issue can be found here:
https://github.com/bitcoinj/bitcoinj/issues/3410
Mentioned issue is fixed in following CAS versions by including newer version of bitcoinj library 0.16.3:
20240301.45
20240201.40
GB CAS software uses 3rd party software library bitcoinj version 0.16.1.
This library contains a software bug that prevents CAS from downloading Bitcoin blocks higher than 849,138(mined yesterday)
As a result of this bug CAS software shuts down automatically after one hour when blocks are not being downloaded from bitcoin network after master service start.
CAS software is not the only product affected by this issue. (i.e. Bisq, Android Bitcoin wallet...)
More details about the library issue can be found here:
https://github.com/bitcoinj/bitcoinj/issues/3410
Mentioned issue is fixed in following CAS versions by including newer version of bitcoinj library 0.16.3:
20240301.45
20240201.40
π4β€1π₯1
GBDays Customer Summit Lookback
πJune 11-15, 2024, Prague π¨πΏ
We recently hosted our first-ever customer event at our headquarters in Prague. The week-long program featured educational sessions, department meetups, office tours, sightseeing, team building and afterparty, culminating with the BTC Prague conference. We unveiled product releases, shared our roadmap, and covered topics like CAS extensions and cybersecurity. After significant success, we've decided that GBDays will now become a regular event for all of our actively growing clients.
Discover all the highlights in this article!
P.S. Consider 17-21 June 2025 as the following dates of the GBDays event.
πJune 11-15, 2024, Prague π¨πΏ
We recently hosted our first-ever customer event at our headquarters in Prague. The week-long program featured educational sessions, department meetups, office tours, sightseeing, team building and afterparty, culminating with the BTC Prague conference. We unveiled product releases, shared our roadmap, and covered topics like CAS extensions and cybersecurity. After significant success, we've decided that GBDays will now become a regular event for all of our actively growing clients.
Discover all the highlights in this article!
P.S. Consider 17-21 June 2025 as the following dates of the GBDays event.
β€7π3π2π₯1
New version 20240501 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3346464769/20240501
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3346464769/20240501
π2
π¨IMPORTANT SECURITY ANNOUNCEMENT
Yesterday new OpenSSH severe vulnerability discovery has been announced.
Details about vulnerability are here: https://www.armosec.io/blog/cve-2024-6387-regresshion-rce-vulnerability-openssh/
We recommend you to test all your systems using the following utility that can remotely check if your system is vulnerable:
https://github.com/xaitax/CVE-2024-6387_Check
Yesterday new OpenSSH severe vulnerability discovery has been announced.
Details about vulnerability are here: https://www.armosec.io/blog/cve-2024-6387-regresshion-rce-vulnerability-openssh/
We recommend you to test all your systems using the following utility that can remotely check if your system is vulnerable:
https://github.com/xaitax/CVE-2024-6387_Check
π6
New version 20240701 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3381035009/20240701
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3381035009/20240701
π6
Dear customer!
π At our recent GBDays customer summit in June, our team presented a new project β the Bitcoin ATM map. It is already in beta operation, and you can test it! We decided to implement this feature on our website to keep the additional traffic that comes, whether we want it or not, which makes up the majority of the bounce rate.
We believe that the proposed solution will be a win-win for everyone. We don't promote any specific operator and will never do so, giving end users the right to choose the closest and most convenient ATM nearby. Our main goal here is to attract more visitors to your locations, highlight ATMs produced by GB, and set this unified network apart from the competitors.
β οΈ To help us improve the UI and function as designed, we kindly ask you to enable sending all the necessary data via "Publish Settings" in your CAS web terminal. The most critical attributes for the best display of the map are "Operator Public Name,"Report Opening Hours", "Operator Website," "Terminal Limits" to see the transaction limits, "Show Buy Available" to see the coins you sell, and of course, checkboxes "Publish" and "Location". That way, you will provide the necessary data for our map and existing industry standards like Coinatmradar.
We believe that the proposed solution will be a win-win for everyone. We don't promote any specific operator and will never do so, giving end users the right to choose the closest and most convenient ATM nearby. Our main goal here is to attract more visitors to your locations, highlight ATMs produced by GB, and set this unified network apart from the competitors.
Please open Telegram to view this post
VIEW IN TELEGRAM
π8β€1
New version 20240801 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3449815041/20240801
Please rember that Fridays,weekends a Mondays are not best day to upgrade. Please schedule your upgrade properly.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3449815041/20240801
Please rember that Fridays,weekends a Mondays are not best day to upgrade. Please schedule your upgrade properly.
π4
Our KB just got an upgrade.
Meet Julia our AI chat bot that is trained on GB knowledge base ready to answer you any question you have regarding our product and services.
Meet Julia our AI chat bot that is trained on GB knowledge base ready to answer you any question you have regarding our product and services.
π15
New version 20240901 has been released today.
More details can be found here
The main focus of this 20240901 release is to provide operators with a testing tool to help them evaluate their servers and terminals in specific configurations. Additionally, the release includes support for a new type of card reader.
Please remember that Fridays, weekends a Mondays are not best day to upgrade. Please schedule your upgrade wisely.
More details can be found here
The main focus of this 20240901 release is to provide operators with a testing tool to help them evaluate their servers and terminals in specific configurations. Additionally, the release includes support for a new type of card reader.
Please remember that Fridays, weekends a Mondays are not best day to upgrade. Please schedule your upgrade wisely.
π6β€3π1
Dear GB clients,
First of all, thank you so much to everyone who has already filled out our survey β your feedback means a lot to us! It helps us improve our services and make sure we're meeting your needs.
If you havenβt had the chance to complete the survey yet, weβd really appreciate it if you could take a few minutes to share your thoughts. Your input is essential in helping us continue to make improvements and provide you with even better service.
Link to fill in the survey
Thank you once again for your time and support! We truly value your feedback and look forward to hearing from you.
Best regards,
GENERAL BYTES team
First of all, thank you so much to everyone who has already filled out our survey β your feedback means a lot to us! It helps us improve our services and make sure we're meeting your needs.
If you havenβt had the chance to complete the survey yet, weβd really appreciate it if you could take a few minutes to share your thoughts. Your input is essential in helping us continue to make improvements and provide you with even better service.
Link to fill in the survey
Thank you once again for your time and support! We truly value your feedback and look forward to hearing from you.
Best regards,
GENERAL BYTES team
Google Docs
Survey to Help Us Support Your Success
β€2π2
New version 20241001 has been released today.
More details can be found here.
This cumulative release 20241001 mainly contains new features and improvements.
The largest change is new support for given names and surnames on Identities. This improvement has been long awaited by multiple operators.
Additionally we are delivering a feature that enables operators to deliver self-hosted (unhosted) wallets per travel-rule definitions to the customers without requiring a printer or email. Customers are now able to download a paper wallet in the form of a PDF file by scanning a QR code on the BATM screen.
PDF paper wallets will become instrumental when the Travel Rule becomes effective in the EU in January 2025. Make sure you and your customers get familiar with this feature ahead of time to help them make a smooth transition.
More details can be found here.
This cumulative release 20241001 mainly contains new features and improvements.
The largest change is new support for given names and surnames on Identities. This improvement has been long awaited by multiple operators.
Additionally we are delivering a feature that enables operators to deliver self-hosted (unhosted) wallets per travel-rule definitions to the customers without requiring a printer or email. Customers are now able to download a paper wallet in the form of a PDF file by scanning a QR code on the BATM screen.
PDF paper wallets will become instrumental when the Travel Rule becomes effective in the EU in January 2025. Make sure you and your customers get familiar with this feature ahead of time to help them make a smooth transition.
β€3
Your Chance to Secure Current Pricing Before January 2025 Price Increase
Dear Valued Customer,
We hope this message finds you well. As always, we greatly appreciate your continued partnership with GENERAL BYTES.
We are notifying you that, due to rising manufacturing input costs for parts over the previous 2 years and upcoming 1 year, we will be implementing a price adjustment on selected products starting from January 1st, 2025. Please note that there were no price adjustments for the previous 2 years. However, by acting now and placing your order before December 15th , we give you the opportunity to lock in current prices for your planned purchase and avoid the upcoming price increase.
Hereβs a quick overview of the upcoming changes:
βͺοΈNo Change: Prices for GBSafeOne, BATMTwo Classic, BATMTwo Pro, GM Kit, and BATMThree models will remain unchanged.
βͺοΈPrice Adjustments: For certain products like the Stand for BATMTwoPro and BATMFour, prices will increase by 1% to 7%, depending on the configuration.
To ensure you benefit from the best possible pricing, we highly recommend placing your order before December 15th.
Our team is ready to provide you with a personalized quote or additional details on the new pricing. Please donβt hesitate to reach out with any questions.
Thank you again for being a valued part of the GENERAL BYTES family. We look forward to continuing our successful partnership.
Warm regards,
Jakub EliΓ‘Ε‘
Customer Success Manager
e-mail: sales@generalbytes.com
GENERAL BYTES
Dear Valued Customer,
We hope this message finds you well. As always, we greatly appreciate your continued partnership with GENERAL BYTES.
We are notifying you that, due to rising manufacturing input costs for parts over the previous 2 years and upcoming 1 year, we will be implementing a price adjustment on selected products starting from January 1st, 2025. Please note that there were no price adjustments for the previous 2 years. However, by acting now and placing your order before December 15th , we give you the opportunity to lock in current prices for your planned purchase and avoid the upcoming price increase.
Hereβs a quick overview of the upcoming changes:
βͺοΈNo Change: Prices for GBSafeOne, BATMTwo Classic, BATMTwo Pro, GM Kit, and BATMThree models will remain unchanged.
βͺοΈPrice Adjustments: For certain products like the Stand for BATMTwoPro and BATMFour, prices will increase by 1% to 7%, depending on the configuration.
To ensure you benefit from the best possible pricing, we highly recommend placing your order before December 15th.
Our team is ready to provide you with a personalized quote or additional details on the new pricing. Please donβt hesitate to reach out with any questions.
Thank you again for being a valued part of the GENERAL BYTES family. We look forward to continuing our successful partnership.
Warm regards,
Jakub EliΓ‘Ε‘
Customer Success Manager
e-mail: sales@generalbytes.com
GENERAL BYTES
π7
Fruits of the year continue to be delivered...
New version 20241101 has been released today.
More details can be found here.
This cumulative release 20241101 mainly focuses on introduction of Input Queues and reworked internals of Output Queues.
Input Queues is a long awaited feature that helps operators to approve or delay SELL transactions both manually or via extensions.
Read more about Input Queues in our article.
New version 20241101 has been released today.
More details can be found here.
This cumulative release 20241101 mainly focuses on introduction of Input Queues and reworked internals of Output Queues.
Input Queues is a long awaited feature that helps operators to approve or delay SELL transactions both manually or via extensions.
Read more about Input Queues in our article.
π3
Meet Julia!
Julia is our new Telegram AI chat bot that has been trained with our constantly improving knowledge base.
As you may have already noticed we added recently Juila's AI chat window on our knowledge base website.
Having Julia also on Telegram makes your communication faster.
Please don't share with her any secrets and be advised that Julia is still in beta.
Julia is our new Telegram AI chat bot that has been trained with our constantly improving knowledge base.
As you may have already noticed we added recently Juila's AI chat window on our knowledge base website.
Having Julia also on Telegram makes your communication faster.
Please don't share with her any secrets and be advised that Julia is still in beta.
π2
Holiday Office Closure Notice
Dear GB Clients,
Please be informed that our offices will be closed for the holiday season from December 21st, 2024 to January 2nd, 2025. During this period, our technical support team will remain available 24/7 to assist you with any urgent matters.
We wish you a joyful holiday season and a prosperous New Year 2025!
Best regards
GENERAL BYTES team
Dear GB Clients,
Please be informed that our offices will be closed for the holiday season from December 21st, 2024 to January 2nd, 2025. During this period, our technical support team will remain available 24/7 to assist you with any urgent matters.
We wish you a joyful holiday season and a prosperous New Year 2025!
Best regards
GENERAL BYTES team
β€5π2π1
New version 20241201 has been released today.
More details can be found here.
Release 20241201 mainly focuses on introduction of EU Travel Rule support.
Please make sure you test this release thoroughly on your testing environment.
We don't recommend installing this release on your production environment before Jan 2025.
More details can be found here.
Release 20241201 mainly focuses on introduction of EU Travel Rule support.
Please make sure you test this release thoroughly on your testing environment.
We don't recommend installing this release on your production environment before Jan 2025.
π2
Dear Customers,
Weβre thrilled to introduce GB Paid Services, our new range of expert support solutions designed to help you to keep your Bitcoin ATMs running smoothly and efficiently.
Our new services allow you to offload tasks to GBβsuch as upgrading your servers, training new hires, and more - so you can focus on your core business.
Our New Services Include:
βͺοΈInitial Setup: Hardware installation and deployment.
βͺοΈRemote Assistance: CAS & terminal upgrades or server & data migration.
βͺοΈMaintenance & Repairs: Routine checkups and parts replacement.
βͺοΈCustomer Training: Hands-on sessions for hardware and software.
Whether youβre a new operator or need help with complex repairs, weβre here to support your business remotely or onsite.
How to Order:
Request services directly on our website or email us at sales@generalbytes.com for more details.
We look forward to assisting you!
Warm regards,
The GENERAL BYTES Team
Weβre thrilled to introduce GB Paid Services, our new range of expert support solutions designed to help you to keep your Bitcoin ATMs running smoothly and efficiently.
Our new services allow you to offload tasks to GBβsuch as upgrading your servers, training new hires, and more - so you can focus on your core business.
Our New Services Include:
βͺοΈInitial Setup: Hardware installation and deployment.
βͺοΈRemote Assistance: CAS & terminal upgrades or server & data migration.
βͺοΈMaintenance & Repairs: Routine checkups and parts replacement.
βͺοΈCustomer Training: Hands-on sessions for hardware and software.
Whether youβre a new operator or need help with complex repairs, weβre here to support your business remotely or onsite.
How to Order:
Request services directly on our website or email us at sales@generalbytes.com for more details.
We look forward to assisting you!
Warm regards,
The GENERAL BYTES Team
π₯3π1
New version 20241231 has been released today.
More details can be found here.
Release 20241231 mainly focuses on improved EU Travel Rule support with ability for users to self-declare usage of unhosted wallet for transactions bellow 1000 EUR. Additionally contains multiple smaller improvements.
More details can be found here.
Release 20241231 mainly focuses on improved EU Travel Rule support with ability for users to self-declare usage of unhosted wallet for transactions bellow 1000 EUR. Additionally contains multiple smaller improvements.
π1
New version 20250101 has been released today.
More details can be found here.
Release 20250101 mainly focuses on improved EU Travel Rule support by adding support for NotaBene Travel Rule provider.
More details can be found here.
Release 20250101 mainly focuses on improved EU Travel Rule support by adding support for NotaBene Travel Rule provider.
β€1
New version 20250301 has been released today.
More details can be found here.
Release 20250301 apart from bug fixes and improvements notably contains new support for custom OTPProviders that are used to send customers One-Time-Codes(OTP) allowing operators to send OTPs via WhatsApp.
Release contains also ability to show more detailed information about fees on insert money screen as this is required by some US states such as California.
More details can be found here.
Release 20250301 apart from bug fixes and improvements notably contains new support for custom OTPProviders that are used to send customers One-Time-Codes(OTP) allowing operators to send OTPs via WhatsApp.
Release contains also ability to show more detailed information about fees on insert money screen as this is required by some US states such as California.
π₯5
New version 20250601 has been released today.
More details can be found here.
Release 20250601 apart from bug fixes and improvements notably contains support for SELL Travel Rule and SumSub IdentityProvider.
More details can be found here.
Release 20250601 apart from bug fixes and improvements notably contains support for SELL Travel Rule and SumSub IdentityProvider.
π5