Patch versions 20231212.39 and 20240201.32 now contain added support for TRMlabs and Blockchaingroup transaction scoring.
However at this moment TRMlabs provider is scanning BUY transactions only.
However at this moment TRMlabs provider is scanning BUY transactions only.
π2
Dear Valued Customers,
We are reaching out to advise you of a new update addressing known mySQL "Daylight Savings Time"-related issues. We urge you to install the most recent CAS patch (versions 20231212 or 20240201) before the daylight saving time change in your country.
For assistance or further questions please contact our support team. Thank you for your attention.
We are reaching out to advise you of a new update addressing known mySQL "Daylight Savings Time"-related issues. We urge you to install the most recent CAS patch (versions 20231212 or 20240201) before the daylight saving time change in your country.
For assistance or further questions please contact our support team. Thank you for your attention.
π3β€2
New version 20240301 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3256451073/20240301
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3256451073/20240301
β€1
Final call: Invitation to GB headquarters for GBDays
When: in two weeks. Mid-June '24
Where: Prague, Czech Republic
Dear clients and users of GENERAL BYTES products,
We are organizing an event called GBDays for our customers in mid-June. It will be especially useful for technical representatives, but it is of interest to business reps.
We will provide training on creating extensions for your Bitcoin ATMs, individual meetings with GB departments, office tours, showcases of our newest products and features, and more.
It goes without saying that we will experience the joy of Prague's summer together at the afterparty. As a bonus β you can combine all this with attending the biggest and most influential Bitcoin conference in EuropeβBTC Prague.
β οΈ If you are interested in such an opportunity, please email ASAP the event's project manager at marketing@generalbytes.com. In the body of the letter, please attach the legal name of the company / brand name of the ATM network, your name and position, and some serial numbers of the ATMs that are currently operating (online). Make sure your license fees are paid. This way, we can determine whether you are an eligible client. We will provide full details about the event in our response letter.
Please be aware that the event is in high demand and almost fully booked. We have the right to refuse participation to those who respond later. However, even if you are unable to attend GBDays, you can still benefit from the BTC Prague conference. By using our discount code GENERALBYTES, you will receive a 10% price reduction.
Sincerely yours,
GENERAL BYTES team
Most customers may have noticed the email invitation we sent several weeks ago. We now duplicate it in case that email was skipped by interested parties.
When: in two weeks. Mid-June '24
Where: Prague, Czech Republic
Dear clients and users of GENERAL BYTES products,
We are organizing an event called GBDays for our customers in mid-June. It will be especially useful for technical representatives, but it is of interest to business reps.
We will provide training on creating extensions for your Bitcoin ATMs, individual meetings with GB departments, office tours, showcases of our newest products and features, and more.
It goes without saying that we will experience the joy of Prague's summer together at the afterparty. As a bonus β you can combine all this with attending the biggest and most influential Bitcoin conference in EuropeβBTC Prague.
β οΈ If you are interested in such an opportunity, please email ASAP the event's project manager at marketing@generalbytes.com. In the body of the letter, please attach the legal name of the company / brand name of the ATM network, your name and position, and some serial numbers of the ATMs that are currently operating (online). Make sure your license fees are paid. This way, we can determine whether you are an eligible client. We will provide full details about the event in our response letter.
Please be aware that the event is in high demand and almost fully booked. We have the right to refuse participation to those who respond later. However, even if you are unable to attend GBDays, you can still benefit from the BTC Prague conference. By using our discount code GENERALBYTES, you will receive a 10% price reduction.
Sincerely yours,
GENERAL BYTES team
β€11π1
Dear Operators,
U.S. Department of the Treasury recently slightly changed the format of their sanctions list that is being automatically downloaded from department's server by your CAS.
Introduced change breaks the parsing functionality of the watchlist causing the watchlist not being updated on your server.
Server releases 20240201.38 and 20240301.42 address this issue.
We recommend you to upgrade to one of these versions to keep your US sanction list up to date.
U.S. Department of the Treasury recently slightly changed the format of their sanctions list that is being automatically downloaded from department's server by your CAS.
Introduced change breaks the parsing functionality of the watchlist causing the watchlist not being updated on your server.
Server releases 20240201.38 and 20240301.42 address this issue.
We recommend you to upgrade to one of these versions to keep your US sanction list up to date.
π1
Important information - CAS upgrade needed.
GB CAS software uses 3rd party software library bitcoinj version 0.16.1.
This library contains a software bug that prevents CAS from downloading Bitcoin blocks higher than 849,138(mined yesterday)
As a result of this bug CAS software shuts down automatically after one hour when blocks are not being downloaded from bitcoin network after master service start.
CAS software is not the only product affected by this issue. (i.e. Bisq, Android Bitcoin wallet...)
More details about the library issue can be found here:
https://github.com/bitcoinj/bitcoinj/issues/3410
Mentioned issue is fixed in following CAS versions by including newer version of bitcoinj library 0.16.3:
20240301.45
20240201.40
GB CAS software uses 3rd party software library bitcoinj version 0.16.1.
This library contains a software bug that prevents CAS from downloading Bitcoin blocks higher than 849,138(mined yesterday)
As a result of this bug CAS software shuts down automatically after one hour when blocks are not being downloaded from bitcoin network after master service start.
CAS software is not the only product affected by this issue. (i.e. Bisq, Android Bitcoin wallet...)
More details about the library issue can be found here:
https://github.com/bitcoinj/bitcoinj/issues/3410
Mentioned issue is fixed in following CAS versions by including newer version of bitcoinj library 0.16.3:
20240301.45
20240201.40
π4β€1π₯1
GBDays Customer Summit Lookback
πJune 11-15, 2024, Prague π¨πΏ
We recently hosted our first-ever customer event at our headquarters in Prague. The week-long program featured educational sessions, department meetups, office tours, sightseeing, team building and afterparty, culminating with the BTC Prague conference. We unveiled product releases, shared our roadmap, and covered topics like CAS extensions and cybersecurity. After significant success, we've decided that GBDays will now become a regular event for all of our actively growing clients.
Discover all the highlights in this article!
P.S. Consider 17-21 June 2025 as the following dates of the GBDays event.
πJune 11-15, 2024, Prague π¨πΏ
We recently hosted our first-ever customer event at our headquarters in Prague. The week-long program featured educational sessions, department meetups, office tours, sightseeing, team building and afterparty, culminating with the BTC Prague conference. We unveiled product releases, shared our roadmap, and covered topics like CAS extensions and cybersecurity. After significant success, we've decided that GBDays will now become a regular event for all of our actively growing clients.
Discover all the highlights in this article!
P.S. Consider 17-21 June 2025 as the following dates of the GBDays event.
β€7π3π2π₯1
New version 20240501 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3346464769/20240501
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3346464769/20240501
π2
π¨IMPORTANT SECURITY ANNOUNCEMENT
Yesterday new OpenSSH severe vulnerability discovery has been announced.
Details about vulnerability are here: https://www.armosec.io/blog/cve-2024-6387-regresshion-rce-vulnerability-openssh/
We recommend you to test all your systems using the following utility that can remotely check if your system is vulnerable:
https://github.com/xaitax/CVE-2024-6387_Check
Yesterday new OpenSSH severe vulnerability discovery has been announced.
Details about vulnerability are here: https://www.armosec.io/blog/cve-2024-6387-regresshion-rce-vulnerability-openssh/
We recommend you to test all your systems using the following utility that can remotely check if your system is vulnerable:
https://github.com/xaitax/CVE-2024-6387_Check
π6
New version 20240701 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3381035009/20240701
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3381035009/20240701
π6
Dear customer!
π At our recent GBDays customer summit in June, our team presented a new project β the Bitcoin ATM map. It is already in beta operation, and you can test it! We decided to implement this feature on our website to keep the additional traffic that comes, whether we want it or not, which makes up the majority of the bounce rate.
We believe that the proposed solution will be a win-win for everyone. We don't promote any specific operator and will never do so, giving end users the right to choose the closest and most convenient ATM nearby. Our main goal here is to attract more visitors to your locations, highlight ATMs produced by GB, and set this unified network apart from the competitors.
β οΈ To help us improve the UI and function as designed, we kindly ask you to enable sending all the necessary data via "Publish Settings" in your CAS web terminal. The most critical attributes for the best display of the map are "Operator Public Name,"Report Opening Hours", "Operator Website," "Terminal Limits" to see the transaction limits, "Show Buy Available" to see the coins you sell, and of course, checkboxes "Publish" and "Location". That way, you will provide the necessary data for our map and existing industry standards like Coinatmradar.
We believe that the proposed solution will be a win-win for everyone. We don't promote any specific operator and will never do so, giving end users the right to choose the closest and most convenient ATM nearby. Our main goal here is to attract more visitors to your locations, highlight ATMs produced by GB, and set this unified network apart from the competitors.
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π8β€1
New version 20240801 has been released today.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3449815041/20240801
Please rember that Fridays,weekends a Mondays are not best day to upgrade. Please schedule your upgrade properly.
More details can be found here:
https://generalbytes.atlassian.net/wiki/spaces/ESD/pages/3449815041/20240801
Please rember that Fridays,weekends a Mondays are not best day to upgrade. Please schedule your upgrade properly.
π4
Our KB just got an upgrade.
Meet Julia our AI chat bot that is trained on GB knowledge base ready to answer you any question you have regarding our product and services.
Meet Julia our AI chat bot that is trained on GB knowledge base ready to answer you any question you have regarding our product and services.
π15
New version 20240901 has been released today.
More details can be found here
The main focus of this 20240901 release is to provide operators with a testing tool to help them evaluate their servers and terminals in specific configurations. Additionally, the release includes support for a new type of card reader.
Please remember that Fridays, weekends a Mondays are not best day to upgrade. Please schedule your upgrade wisely.
More details can be found here
The main focus of this 20240901 release is to provide operators with a testing tool to help them evaluate their servers and terminals in specific configurations. Additionally, the release includes support for a new type of card reader.
Please remember that Fridays, weekends a Mondays are not best day to upgrade. Please schedule your upgrade wisely.
π6β€3π1
Dear GB clients,
First of all, thank you so much to everyone who has already filled out our survey β your feedback means a lot to us! It helps us improve our services and make sure we're meeting your needs.
If you havenβt had the chance to complete the survey yet, weβd really appreciate it if you could take a few minutes to share your thoughts. Your input is essential in helping us continue to make improvements and provide you with even better service.
Link to fill in the survey
Thank you once again for your time and support! We truly value your feedback and look forward to hearing from you.
Best regards,
GENERAL BYTES team
First of all, thank you so much to everyone who has already filled out our survey β your feedback means a lot to us! It helps us improve our services and make sure we're meeting your needs.
If you havenβt had the chance to complete the survey yet, weβd really appreciate it if you could take a few minutes to share your thoughts. Your input is essential in helping us continue to make improvements and provide you with even better service.
Link to fill in the survey
Thank you once again for your time and support! We truly value your feedback and look forward to hearing from you.
Best regards,
GENERAL BYTES team
Google Docs
Survey to Help Us Support Your Success
β€2π2
New version 20241001 has been released today.
More details can be found here.
This cumulative release 20241001 mainly contains new features and improvements.
The largest change is new support for given names and surnames on Identities. This improvement has been long awaited by multiple operators.
Additionally we are delivering a feature that enables operators to deliver self-hosted (unhosted) wallets per travel-rule definitions to the customers without requiring a printer or email. Customers are now able to download a paper wallet in the form of a PDF file by scanning a QR code on the BATM screen.
PDF paper wallets will become instrumental when the Travel Rule becomes effective in the EU in January 2025. Make sure you and your customers get familiar with this feature ahead of time to help them make a smooth transition.
More details can be found here.
This cumulative release 20241001 mainly contains new features and improvements.
The largest change is new support for given names and surnames on Identities. This improvement has been long awaited by multiple operators.
Additionally we are delivering a feature that enables operators to deliver self-hosted (unhosted) wallets per travel-rule definitions to the customers without requiring a printer or email. Customers are now able to download a paper wallet in the form of a PDF file by scanning a QR code on the BATM screen.
PDF paper wallets will become instrumental when the Travel Rule becomes effective in the EU in January 2025. Make sure you and your customers get familiar with this feature ahead of time to help them make a smooth transition.
β€3
Your Chance to Secure Current Pricing Before January 2025 Price Increase
Dear Valued Customer,
We hope this message finds you well. As always, we greatly appreciate your continued partnership with GENERAL BYTES.
We are notifying you that, due to rising manufacturing input costs for parts over the previous 2 years and upcoming 1 year, we will be implementing a price adjustment on selected products starting from January 1st, 2025. Please note that there were no price adjustments for the previous 2 years. However, by acting now and placing your order before December 15th , we give you the opportunity to lock in current prices for your planned purchase and avoid the upcoming price increase.
Hereβs a quick overview of the upcoming changes:
βͺοΈNo Change: Prices for GBSafeOne, BATMTwo Classic, BATMTwo Pro, GM Kit, and BATMThree models will remain unchanged.
βͺοΈPrice Adjustments: For certain products like the Stand for BATMTwoPro and BATMFour, prices will increase by 1% to 7%, depending on the configuration.
To ensure you benefit from the best possible pricing, we highly recommend placing your order before December 15th.
Our team is ready to provide you with a personalized quote or additional details on the new pricing. Please donβt hesitate to reach out with any questions.
Thank you again for being a valued part of the GENERAL BYTES family. We look forward to continuing our successful partnership.
Warm regards,
Jakub EliΓ‘Ε‘
Customer Success Manager
e-mail: sales@generalbytes.com
GENERAL BYTES
Dear Valued Customer,
We hope this message finds you well. As always, we greatly appreciate your continued partnership with GENERAL BYTES.
We are notifying you that, due to rising manufacturing input costs for parts over the previous 2 years and upcoming 1 year, we will be implementing a price adjustment on selected products starting from January 1st, 2025. Please note that there were no price adjustments for the previous 2 years. However, by acting now and placing your order before December 15th , we give you the opportunity to lock in current prices for your planned purchase and avoid the upcoming price increase.
Hereβs a quick overview of the upcoming changes:
βͺοΈNo Change: Prices for GBSafeOne, BATMTwo Classic, BATMTwo Pro, GM Kit, and BATMThree models will remain unchanged.
βͺοΈPrice Adjustments: For certain products like the Stand for BATMTwoPro and BATMFour, prices will increase by 1% to 7%, depending on the configuration.
To ensure you benefit from the best possible pricing, we highly recommend placing your order before December 15th.
Our team is ready to provide you with a personalized quote or additional details on the new pricing. Please donβt hesitate to reach out with any questions.
Thank you again for being a valued part of the GENERAL BYTES family. We look forward to continuing our successful partnership.
Warm regards,
Jakub EliΓ‘Ε‘
Customer Success Manager
e-mail: sales@generalbytes.com
GENERAL BYTES
π7
Fruits of the year continue to be delivered...
New version 20241101 has been released today.
More details can be found here.
This cumulative release 20241101 mainly focuses on introduction of Input Queues and reworked internals of Output Queues.
Input Queues is a long awaited feature that helps operators to approve or delay SELL transactions both manually or via extensions.
Read more about Input Queues in our article.
New version 20241101 has been released today.
More details can be found here.
This cumulative release 20241101 mainly focuses on introduction of Input Queues and reworked internals of Output Queues.
Input Queues is a long awaited feature that helps operators to approve or delay SELL transactions both manually or via extensions.
Read more about Input Queues in our article.
π3
Meet Julia!
Julia is our new Telegram AI chat bot that has been trained with our constantly improving knowledge base.
As you may have already noticed we added recently Juila's AI chat window on our knowledge base website.
Having Julia also on Telegram makes your communication faster.
Please don't share with her any secrets and be advised that Julia is still in beta.
Julia is our new Telegram AI chat bot that has been trained with our constantly improving knowledge base.
As you may have already noticed we added recently Juila's AI chat window on our knowledge base website.
Having Julia also on Telegram makes your communication faster.
Please don't share with her any secrets and be advised that Julia is still in beta.
π2
Holiday Office Closure Notice
Dear GB Clients,
Please be informed that our offices will be closed for the holiday season from December 21st, 2024 to January 2nd, 2025. During this period, our technical support team will remain available 24/7 to assist you with any urgent matters.
We wish you a joyful holiday season and a prosperous New Year 2025!
Best regards
GENERAL BYTES team
Dear GB Clients,
Please be informed that our offices will be closed for the holiday season from December 21st, 2024 to January 2nd, 2025. During this period, our technical support team will remain available 24/7 to assist you with any urgent matters.
We wish you a joyful holiday season and a prosperous New Year 2025!
Best regards
GENERAL BYTES team
β€5π2π1
New version 20241201 has been released today.
More details can be found here.
Release 20241201 mainly focuses on introduction of EU Travel Rule support.
Please make sure you test this release thoroughly on your testing environment.
We don't recommend installing this release on your production environment before Jan 2025.
More details can be found here.
Release 20241201 mainly focuses on introduction of EU Travel Rule support.
Please make sure you test this release thoroughly on your testing environment.
We don't recommend installing this release on your production environment before Jan 2025.
π2