Ecom: The Future. AI, Innovation
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A channel about the future of marketplaces: innovations and artificial intelligence.

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Amazon topped the list of affordable retailers in the USA.

Profitero published its 8th annual Price Wars study, comparing online prices for more than 13,000 products across 22 major U.S. online retailers. For the eighth consecutive year, Amazon led as the lowest-priced online retailer, with an average price advantage of 14% over its rivals. However, competitors closed the gap compared to last year when Amazon had a 16% price advantage.

Target showed a solid year-over-year improvement, with online prices just 13% higher than Amazon's - vs 16% last year. Target made the most progress in Home Furniture, Household Supplies and Beauty, closing the price gap with Amazon by 5 percentage points and tying Walmart for second in Toys with a 2% price difference from Amazon.

Walmart continues as Amazon's closest price competitor, with only a 5% price difference on identical items, though slightly less competitive than last year's 4% price gap.
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Off-topic: Please be careful when using videos generated by neural networks.
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ChatGPT has surpassed Chrome and other browsers in popularity.

According to a recent report by Similarweb, as of the end of October, the mobile application ChatGPT reached 3.7 billion sessions worldwide (compared to 3.45 billion for Chrome).

ChatGPTโ€™s monthly growth is 17.2%, with an impressive annual increase of 115.9%. The AI tool gained significant momentum in May of this year.

Other AI tools are also gaining popularity: Perplexityโ€™s chatbot activity grew by 199.2% over the year, Claude saw an increase of 394.9%, and Microsoft Copilot rose by 87.6% in October alone.
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Amazon is testing a new type of bicycle for couriers.

Amazon also started piloting a new model of e-cargo delivery bike in Brooklyn in November 2024 that can carry up to 120 packages per trip.

Amazon collaborates closely with the New York Department of Transportation to add protected cargo bike corrals, where bikers can safely load customer orders and store their bikes.

Amazon packages reach customers on hundreds of bikes across New York, and bike deliveries are also made in large cities across the Netherlands, Austria, Belgium, France Germany, Italy, Spain, and the United Kingdom.
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Tether, a leading issuer of stablecoins, has announced plans to launch a digital version of the UAE dirham (AED) on The Open Network (TON) blockchain. This initiative signifies a significant development for the TON network, transitioning it from hosting applications like Hamster Kombat to serving as a platform for national currencies. Tether's stablecoins are among the most recognized and widely used in the cryptocurrency market.
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Amazon delivers goods not only by bicycles but also on foot.

In New York, many customer orders are delivered by Delivery Service Partner Delivery Associates on foot. More than 1,300 Delivery Associates in Manhattan and a small area of Queens use pushcarts to deliver packages to Amazon customers every day.

In 2023, they delivered up to 220,000 packages daily, reducing the need for hundreds of vehicles on the road every day. This model has also been adopted in cities across Europe, like London and Paris.
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The new cover of The Economist for 2025. Familiar faces.
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Amazon now offers a delicious advent calendar.

Every day in December, while waiting for the New Year, you'll enjoy a healthy snack like nuts, seeds, sticks, edamame, or wasabi peas.

Also Amazon has stocked an Advent calendar for fishermen.
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E-commerce Features in Eastern Europe.

Insights from the European E-Commerce Report 2024. Eastern Europe has the lowest internet user penetration (83%) and online shopping rates (53% in 2023, projected to reach 57% in 2024). The region generates the least revenue in European e-commerce โ€” 2% or โ‚ฌ19.1 billion.

๐Ÿ‡ฆ๐Ÿ‡ฑAlbania

Despite 85% internet penetration, only 37% of residents shop online. However, 95% order from local sellers.

๐Ÿ‡ง๐Ÿ‡ฆBosnia and Herzegovina

E-commerce penetration matches Albania's but with even higher internet usage (88%). Three-quarters of shoppers buy locally, while a quarter purchase from the EU or other countries. The e-commerce market is relatively young and growing, particularly among the 25-45 age group.

๐Ÿ‡ง๐Ÿ‡ฌBulgaria

By 2024, half of the population will engage in e-commerce. Like Albanians, 95% prefer local products. Online shopping accounts for just 8% of total retail turnover, leaving significant room for growth.

๐Ÿ‡ญ๐Ÿ‡ทCroatia

One of the most developed countries in the region in terms of online shoppers (62%). While local products dominate (84%), many shop from other EU countries (47%).

๐Ÿ‡ฒ๐Ÿ‡ฉ Moldova

Moldova has the lowest internet penetration (61%) and e-commerce adoption (27%) in Europe, with almost no growth.

๐Ÿ‡ฒ๐Ÿ‡ช Montenegro

The second-lowest e-commerce adoption in the region (30%) despite high internet penetration (89%).

๐Ÿ‡ฒ๐Ÿ‡ฐ North Macedonia

Online shoppers are expected to remain under half the population in 2024 (46%).

๐Ÿ‡ท๐Ÿ‡ด Romania

Romania is relatively advanced in Eastern Europe, with e-commerce penetration at 55%. Growth in online shoppers is driven by increased internet access and reduced delivery costs, particularly noticeable in rural areas.

๐Ÿ‡ท๐Ÿ‡ธ Serbia

Similar to Croatia in terms of e-commerce penetration (62%), but leads the region in local product purchases (98%).

๐Ÿ‡บ๐Ÿ‡ฆUkraine

Online shopping adoption continues to grow steadily and is projected to reach the highest rate in the region by 2024 โ€” 64%.
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One-third of Amazon holiday season hires return each year.

Employees looking to join Amazon for the first time, or to come back as rehires, will receive improved on-the-job safety training, including sessions focused on safety basics, emergency response preparedness and a corresponding site tour, and both general and job-specific safety training.

All seasonal employees earn at least $18 per hour and have access to comprehensive benefits like health care.
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When the reflection in the mirror outshines any AI-powered virtual fitting room.
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OpenAI May Enter the Market with Its Own Web Browser.

The startup is considering developing a web browser that would support ChatGPT, according to The Information. This move could position OpenAI as a direct competitor to Google.

It is known that the company has already discussed launching a search service with website and app developers, including Conde Nast and Redfin. Additionally, the startup has held talks about integrating AI features into Samsung devices, one of Googleโ€™s key partners.

Developing a browser is likely to intensify competition between the startup and Google, whose position is already under pressure due to an ongoing major antitrust investigation. For OpenAI, creating a browser seems like a natural step in its evolution.
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5 ways Amazon is using AI to improve holiday shopping.

Amazon is using artificial intelligence (AI) to make holiday shopping seamless and convenient for customers around the world. The holiday shopping season kicks off with Black Friday and Cyber Monday. List shows how AI touches every part of the customer journey, starting from a personalized Amazon homepage to a package sorted by a robot, all the way to the delivery driver dropping it off.

1๏ธโƒฃ Stocking the right products in the right locations

2๏ธโƒฃ Helping employees fulfill orders with the worldโ€™s largest fleet of mobile industrial robots

3๏ธโƒฃ Sorting packages for fast delivery

4๏ธโƒฃ Expecting the unexpected on the road

5๏ธโƒฃ Picking the best route to your doorstep from a multitude of options.
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Make dreams happen this season, with a little holiday magic from Amazon.

This year, the American online giant Amazon launched the "Midnight Opus" campaign, dedicated to small, everyday acts of kindness that can bring joy. The commercial tells the story of a theater janitor whose hidden talent as a singer is discovered and celebrated by his colleagues.

The final touch is the delivery of a tuxedo from Amazon, a bit of magic that helps his dream come true. While his colleagues take their seats, the janitor delivers a heartfelt rendition of the classic 1965 track "What the World Needs Now Is Love," showcasing his vocal talent. Itโ€™s hard not to agree with the message from the worldโ€™s largest e-commerce player.
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Bitcoin breaks through $100,000, and the market follows suit.

Amid the buzz surrounding the U.S. elections, Bitcoin's growth has also propelled other projects, including TON.
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Cloud adoption plus AI will contribute trillions of dollars to global GDP.

In 2023, cloud adoption overall contributed more than $1 trillion to the global gross domestic product (GDP), and cloud-enabled AI generated more than $98 billion in GDP.

Looking forward, one of the studies projects that between 2024 and 2030, global GDP based on cloud adoption will surpass $12 trillion, and cloud-enabled AI will account for an additional $1.5 trillion.

This is results ะพf research from Amazon Web Services (AWS) and Telecom Advisory Services.
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Wrapping Up the European E-Commerce Report 2024: Moving to Southern Europe.

The internet penetration rate here is comparable to Central Europe (91%), but the share of online shoppers is noticeably lower (59% vs. 70%).
The region accounts for 19% of total e-commerce revenueโ€”โ‚ฌ181.8 billion. This is the second-highest figure after Western Europe.

๐Ÿ‡จ๐Ÿ‡พ Cyprus

The number of e-commerce customers is unstable, but in 2024 it may increase from 57% to 65%. Many customers shop both locally (81%) and from other EU countries (81%).

๐Ÿ‡ฌ๐Ÿ‡ท Greece

E-commerce penetration decreased slightly in 2023, from 59% to 58%, and remains at this level. The vast majority of Greeks prefer to buy local products (86%).

๐Ÿ‡ฎ๐Ÿ‡น Italy

Just over half of Italians shop online (53%). Shopping destinations are diverse: within Italy (74%), from other EU countries (38%), and globally (25%). E-commerce is still developing in the country, so various crises have not hindered market growth.

๐Ÿ‡ฒ๐Ÿ‡น Malta


Online shoppers make up 68% of the population, with 76% finding local goods. Only 64% order from the EU, while 55% shop internationally.

๐Ÿ‡ต๐Ÿ‡นPortugal

E-commerce penetration is slowing, with a potential increase of just 1 percentage point in 2024, reaching 56%. Most Portuguese shoppers stick with local sellers (84%).

๐Ÿ‡ช๐Ÿ‡ธ Spain

Spain has the highest e-commerce penetration in the region (70%) and the highest internet penetration overall (97%). Local shoppers overwhelmingly prefer Spanish products (91%), with no strong preference between EU goods and non-EU goods (32% vs. 29%). Convenience and attractive offers increasingly drive Spaniards, especially younger consumers, to choose e-commerce.
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Amazon workers in 20 countries to protest or strike on Black Friday.

Workers and their representatives to press US retailer to respect their rights and take action on the climate crisis. Thousands of Amazon workers are expected to protest or strike in more than 20 countries during Black Friday to press for better workersโ€™ rights and climate action from the US retailer.

Workers and representatives from unions and workersโ€™ groups intend to join protests against the Seattle-based companyโ€™s practices between Black Friday and Cyber Monday (29 November and 2 December), one of the biggest shopping weekends of the year.

Action is planned in big cities across the US, Germany, the UK, Turkey, Canada, India, Japan, Brazil and other countries. It is coordinated by the Make Amazon Pay campaign, which calls on Amazon โ€“ founded by Jeff Bezos, the worldโ€™s second-richest man โ€“ to pay its workers fairly and respect their right to join unions, pay its fair share of taxes, and commit to environmental sustainability.
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Amazon founder Jeff Bezos has invested in the development of "eternal life" pills for the wealthy.

Amazon boss Jeff Bezos, PayPal co-founder Peter Thiel and ChatGPTโ€™s Sam Altman are among the latest in a long line of American tycoons to throw their wealth behind regenerative medicine.

Bezos is reported to have invested $3 billion โ€” the biggest biotechnology company launch of all time โ€” in Altos Labs, which he cofounded with Russian-born billionaire Yuri Milner in 2021. The startup hired top scientists to research how to reverse the aging process and pursue something called biological reprogramming technology, which would allow scientists to rejuvenate cells in a lab.
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Amazon is committed to decarbonizing its delivery fleet and has rolled out more than 20,000 custom electric delivery vans across the U.S.

Amazon co-founded The Climate Pledge in 2019 and made a commitment to achieve net-zero carbon by 2040. As part of that Pledge, Amazon also announced a partnership with Rivian to bring 100,000 electric delivery vehicles on the road by 2030 and got to work on designing a new state-of-the-art delivery vehicle.

In three short years, a simple sketch turned into the custom electric delivery vehicles on the road today. With its commitment to have at least 100,000 electric delivery vehicles on the road by 2030, Amazon will eliminate millions of metric tons of carbon per year.
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This year, Amazon's Black Friday sale covers all product categories, including electronics, essentials for leisure, home goods, and household items, featuring tens of thousands of deals.

As with Prime Day, the sale includes popular items from brands like Apple, Dyson, Shark, Garmin, Ninja, Beats, and Keurig. However, unlike Amazon Prime Day or Prime Big Deal Days, shoppers do not need a Prime membership to access (most) discounts.

That said, a Prime membership still offers its perks. Prime subscribers can enjoy free Prime delivery: millions of Amazon's most popular items are available for same-day or next-day delivery.
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