Ecom: The Future. AI, Innovation
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A channel about the future of marketplaces: innovations and artificial intelligence.

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Amazon Prime launches an AI-powered TV show recap feature without spoilers.

Amazon Prime Video has introduced a new feature called X-Ray Recaps, which uses AI to provide brief summaries of episodes or entire seasons of a show. The recaps are created through Amazon Bedrock and custom AI models that analyze subtitles and key plot points.

The feature is currently available in beta testing in the U.S. Users can get short summaries for Amazon original series, such as The Boys and Mr. and Mrs. Smith.
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Coming soon to all marketplaces worldwide?
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The founder of Amazon Jeff Bezos and OpenAI have become investors in a robot manufacturing startup.

Physical Intelligence is quite a serious project. It includes many former executives from major corporations such as Tesla, Google DeepMind, X, and others. As a result, the market has valued it at $2.4 billion.

Over the past eight months, the startup has been developing a "universal AI model" for robots. Its ultimate goal sounds ambitious โ€” the creation of artificial intelligence that is "equal to or surpasses human capabilities in a wide range of tasks."

Participants in the startup believe that their algorithms already enable the production of robots capable of doing laundry, clearing tables, or performing other similar tasks.

Bezos' current net worth is estimated at $205 billion, placing him third in the billionaire rankings.

Interestingly, OpenAI is still officially considered a startup, despite having effectively grown into a significant company. During its latest funding round, it secured $6.6 billion in investments.
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Russian scientists have improved AI tools.

Researchers from the T-Bank AI Research laboratory have developed an algorithm that has set a new global standard in recommendation systems. It enhances the accuracy of AI-based online recommendations by 50%. The experts conducted over 15,000 experiments.

As a result, thanks to Russian scientists, companies around the world can now improve their metrics, including conversion rates, average order value, and revenue. For example, customers will be able to find the products they need more quickly in online stores and marketplaces.
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Ecom: The Future. AI, Innovation
Western Europe is the most important region for European e-commerce. We continue our review of the European E-Commerce Report 2024, focusing now on regional data. Western Europe Overview In 2023, this region generated 64% of all European e-commerce revenueโ€ฆ
Northern Europe is region leads in the percentage of internet users.

Continuing to study the European e-commerce market through the European E-Commerce Report 2024. Today, we will talk about Northern Europe. This region leads in the percentage of internet users (97% in 2023, forecasted at 98% in 2024) and online shoppers (83% and 84% respectively). Despite this, it generates only 6% of Europeโ€™s e-commerce revenue (approximately โ‚ฌ57.5 billion in 2024).

๐Ÿ‡ฉ๐Ÿ‡ฐDenmark

In 2024, 100% of the population will be using the internet, and 90% will shop online. Most of these purchases are from local sellers (89%). Last year, inflation prompted Danes to cut back on online spending, but this year, e-commerce revenue may see slight growth, partly due to the development of omnichannel players.

๐Ÿ‡ช๐Ÿ‡ช Estonia

Internet penetration is approaching 95%, and the share of e-commerce customers is steadily growing (73% in 2023, 75% in 2024). Estonians primarily buy from local sellers (89%), with fewer purchases from EU sellers (43%).

The online retail market in the country is currently experiencing a downturn not only due to inflation but also due to high taxes.

๐Ÿ‡ซ๐Ÿ‡ฎ Finland

Almost everyone in Finland uses the internet (98%), and four out of five adults shop online (80%). Domestic purchases account for a smaller share compared to the regional average โ€” 80%. Purchases from non-EU countries are also infrequent (17%). Despite declines in online revenue in 2022 and 2023, sales of goods from China in the country increased by a third, reaching 13% of the total local e-commerce market.

๐Ÿ‡ฎ๐Ÿ‡ธIceland

The share of internet users is one of the highest in Europe (99%), as is the percentage of online shoppers (91%). Due to the countryโ€™s small size, purchases are often made from other EU countries (55%) and outside the union (37%).

๐Ÿ‡ฑ๐Ÿ‡ป Latvia

93% of the population has internet access, but e-commerce usage is relatively low (62%). Only 78% buy from local sellers.

๐Ÿ‡ฑ๐Ÿ‡นLithuania

The situation with internet penetration and e-commerce is almost identical: 90% of internet users, but only 62% are online shoppers. However, the share of those who prefer Lithuanian products is as high as 92% โ€” one of the highest in Europe.

๐Ÿ‡ณ๐Ÿ‡ดNorway

The percentage of Norwegians using the internet is 100%, with 91% being e-commerce customers (1 percentage point lower than in 2021-2022). The distribution of purchase destinations is typical for Nordic countries: 85% buy locally, 33% from the EU, and 23% from other countries. Online sales in Norway have not stagnated, but growth has slowed from 20% in 2021 to a projected 3% in 2024.

๐Ÿ‡ธ๐Ÿ‡ชSweden

Almost everyone here uses the internet (99%), and the vast majority shop online (92%). Of these, 90% buy from other Swedes. Due to the high key interest rate, online sales declined in 2023, but growth was noted in the first quarter of 2024.
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OpenAI acquired the domain chat.com

Now chat.com immediately redirects users to ChatGPT.

Previously, the domain was owned by Dharmesh Shah, co-founder of HubSpot: he bought it for $15.5 million at the beginning of 2023 and later sold it for a higher price. The exact amount of the deal is unknown, and the buyer's identity was revealed only after Sam Altman's post on X.

The acquisition of chat.com and the partial abandonment of the GPT branding align with OpenAI's strategy of "simplifying" the brand. This strategy also includes simpler model names, such as the recently launched "o1."
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Amazon is developing "smart" glasses for couriers.

Glasses will display directions to the building entrance and apartment. So couriers won't have to wander around searching for the correct address.

The glasses will assist in navigating buildings and their surroundings, aiming to simplify package delivery, according to Reuters, citing sources. The concept is for the glasses to show a step-by-step route to the customer's home or apartment โ€” indicating which floor to exit on, where to turn, and where there are obstacles like locked gates.

This will save delivery drivers "seconds," which, on a larger scale, "add up to minutes," the publication states. The development might take a considerable amount of time, sources note: the company is facing challenges with creating a battery that is both lightweight and capable of lasting an entire shift.

Additionally, Amazon will need to find a way to convince couriers to wear these glasses โ€” it may likely become a mandatory requirement. The company will probably have to spend "years" collecting data on every building, along with the sidewalks and paths leading to them, as well as curbs, Reuters reports. There is no guarantee that the company will ultimately release a finished product โ€” the project could be put on hold at any time.
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An Amazon warehouse worker called their job the best.

An Amazon warehouse worker, who had previously worked at several large companies, stated that he now has the best job. The warehouse employee shared this praise not with outsiders, but directly with Amazon's founder, Jeff Bezos.

*The Salary Rate of Jeff Bezos and Amazon Warehouse Worker
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Bezos sold $2.7 billion worth of Amazon shares in November.

Jeff Bezos sold $2.7 billion worth of Amazon shares in two weeks in November. According to his trading plan, the billionaire intends to sell 25 million shares by the end of 2025. Since July, Bezos has already sold 22 million shares, Barronโ€™s reports.

Amazon founder Jeff Bezos sold $2.7 billion worth of company shares since early November, according to documents filed with the U.S. Securities and Exchange Commission (SEC).

The current stock sales are part of a previously announced trading plan, Barronโ€™s writes. Such plans are adopted in accordance with Rule 10b5-1 of the U.S. Securities Exchange Act, which allows corporate insiders to create a trading plan for selling shares to avoid accusations of insider trading. The current plan was disclosed in May when Amazon's first-quarter report was published. Bezos plans to sell 25 million Amazon shares by the end of 2025.

On November 8 and 11, Bezos sold shares worth $1.2 billion, and prior to that, he sold shares worth $1.5 billion on November 1 and 6-7. The share price ranged from approximately $200 to $211.5. The first transaction under the plan was dated July 2: since then, Bezos has sold 22 million Amazon shares and donated 555,385 shares to charity, Barronโ€™s notes. Bezos still owns more than 1 billion Amazon shares, valued at $220 billion, Barronโ€™s writes. Amazon declined to comment on the sales.
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Amazon invests $110 million to support AI research at universities.

The Build on Trainium program enables expanded research and training opportunities for advanced AI processing, sparking innovation for the frontier models of the future.

Amazon is announcing a $110 million investment for university-led research in generative AI. The program, known as Build on Trainium, will provide compute hours that allow researchers the opportunity to build new AI architectures, machine learning (ML) libraries, and performance optimizations for large-scale distributed AWS Trainium UltraClusters (collections of of AI accelerators that work together on complex computational tasks).

AWS Trainium is the ML chip that AWS built for the purposes of deep learning training and inference. AI advances created through the Build on Trainium initiative will be open-sourced, so researchers and developers can continue to advance their innovations.
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Ecom: The Future. AI, Innovation
Northern Europe is region leads in the percentage of internet users. Continuing to study the European e-commerce market through the European E-Commerce Report 2024. Today, we will talk about Northern Europe. This region leads in the percentage of internetโ€ฆ
How Central Europeans Shop Online.

Continuing our review of the European E-Commerce Report 2024.

Central Europe Overview - The internet and e-commerce penetration rates are average by European standardsโ€”91% and 70%, respectively, in 2023, and projected to reach 92% and 71% in 2024.

E-commerce revenue in 2023 amounted to โ‚ฌ86.1 billion, a third higher than in Northern Europe.

๐Ÿ‡ฆ๐Ÿ‡น Austria

The share of online shoppers is growing faster than in other European countries: from 66% in 2022 to 72% in 2023 and a projected 79% in 2024. Austrians buy almost as frequently from EU countries (69%) as locally (71%).

Online and traditional commerce in the country has been facing a crisis for the second year due to rising prices. Austrians spend their savings on entertainment and tourism rather than goods.

๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic

By 2023, the active growth of e-commerce users in the country had slowed, with the share stabilizing at 78%. The vast majority (89%) shop domestically. Over the past two years, Czechsโ€™ spending on online purchases declined, but early 2024 indicates a gradual recovery in demand.

๐Ÿ‡ญ๐Ÿ‡บHungary

In 2024, the number of e-commerce clients is expected to decrease from 70% to 69%. Meanwhile, 90% of Hungarians order local goods, and 42% buy goods from EU countries.

๐Ÿ‡ต๐Ÿ‡ฑPoland

The share of citizens shopping online remains below two-thirds (64%). However, product patriotism is strongโ€”94% choose Polish goods. The frequency of online shopping has been steadily rising due to increasing prices. The trend of buying second-hand items is also gaining momentum.

๐Ÿ‡ธ๐Ÿ‡ฐSlovakia

The share of e-commerce users has remained at 77% for the third year, with purchasing distribution being unremarkable (81% buy locally, 39% from other EU countries).

๐Ÿ‡ธ๐Ÿ‡ฎ Slovenia

The number of online shoppers is lower than in Slovakia (69%), but the share of those purchasing goods from EU countries is higher (50%).

๐Ÿ‡จ๐Ÿ‡ญSwitzerland

The leading country in e-commerce (84%) and overall internet penetration (100%).

The home appliances and electronics (HAE), fashion, and home goods segments continue to grow, while grocery revenue is shifting towards physical stores.
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Amazon topped the list of affordable retailers in the USA.

Profitero published its 8th annual Price Wars study, comparing online prices for more than 13,000 products across 22 major U.S. online retailers. For the eighth consecutive year, Amazon led as the lowest-priced online retailer, with an average price advantage of 14% over its rivals. However, competitors closed the gap compared to last year when Amazon had a 16% price advantage.

Target showed a solid year-over-year improvement, with online prices just 13% higher than Amazon's - vs 16% last year. Target made the most progress in Home Furniture, Household Supplies and Beauty, closing the price gap with Amazon by 5 percentage points and tying Walmart for second in Toys with a 2% price difference from Amazon.

Walmart continues as Amazon's closest price competitor, with only a 5% price difference on identical items, though slightly less competitive than last year's 4% price gap.
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Off-topic: Please be careful when using videos generated by neural networks.
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ChatGPT has surpassed Chrome and other browsers in popularity.

According to a recent report by Similarweb, as of the end of October, the mobile application ChatGPT reached 3.7 billion sessions worldwide (compared to 3.45 billion for Chrome).

ChatGPTโ€™s monthly growth is 17.2%, with an impressive annual increase of 115.9%. The AI tool gained significant momentum in May of this year.

Other AI tools are also gaining popularity: Perplexityโ€™s chatbot activity grew by 199.2% over the year, Claude saw an increase of 394.9%, and Microsoft Copilot rose by 87.6% in October alone.
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Amazon is testing a new type of bicycle for couriers.

Amazon also started piloting a new model of e-cargo delivery bike in Brooklyn in November 2024 that can carry up to 120 packages per trip.

Amazon collaborates closely with the New York Department of Transportation to add protected cargo bike corrals, where bikers can safely load customer orders and store their bikes.

Amazon packages reach customers on hundreds of bikes across New York, and bike deliveries are also made in large cities across the Netherlands, Austria, Belgium, France Germany, Italy, Spain, and the United Kingdom.
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Tether, a leading issuer of stablecoins, has announced plans to launch a digital version of the UAE dirham (AED) on The Open Network (TON) blockchain. This initiative signifies a significant development for the TON network, transitioning it from hosting applications like Hamster Kombat to serving as a platform for national currencies. Tether's stablecoins are among the most recognized and widely used in the cryptocurrency market.
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Amazon delivers goods not only by bicycles but also on foot.

In New York, many customer orders are delivered by Delivery Service Partner Delivery Associates on foot. More than 1,300 Delivery Associates in Manhattan and a small area of Queens use pushcarts to deliver packages to Amazon customers every day.

In 2023, they delivered up to 220,000 packages daily, reducing the need for hundreds of vehicles on the road every day. This model has also been adopted in cities across Europe, like London and Paris.
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The new cover of The Economist for 2025. Familiar faces.
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Amazon now offers a delicious advent calendar.

Every day in December, while waiting for the New Year, you'll enjoy a healthy snack like nuts, seeds, sticks, edamame, or wasabi peas.

Also Amazon has stocked an Advent calendar for fishermen.
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E-commerce Features in Eastern Europe.

Insights from the European E-Commerce Report 2024. Eastern Europe has the lowest internet user penetration (83%) and online shopping rates (53% in 2023, projected to reach 57% in 2024). The region generates the least revenue in European e-commerce โ€” 2% or โ‚ฌ19.1 billion.

๐Ÿ‡ฆ๐Ÿ‡ฑAlbania

Despite 85% internet penetration, only 37% of residents shop online. However, 95% order from local sellers.

๐Ÿ‡ง๐Ÿ‡ฆBosnia and Herzegovina

E-commerce penetration matches Albania's but with even higher internet usage (88%). Three-quarters of shoppers buy locally, while a quarter purchase from the EU or other countries. The e-commerce market is relatively young and growing, particularly among the 25-45 age group.

๐Ÿ‡ง๐Ÿ‡ฌBulgaria

By 2024, half of the population will engage in e-commerce. Like Albanians, 95% prefer local products. Online shopping accounts for just 8% of total retail turnover, leaving significant room for growth.

๐Ÿ‡ญ๐Ÿ‡ทCroatia

One of the most developed countries in the region in terms of online shoppers (62%). While local products dominate (84%), many shop from other EU countries (47%).

๐Ÿ‡ฒ๐Ÿ‡ฉ Moldova

Moldova has the lowest internet penetration (61%) and e-commerce adoption (27%) in Europe, with almost no growth.

๐Ÿ‡ฒ๐Ÿ‡ช Montenegro

The second-lowest e-commerce adoption in the region (30%) despite high internet penetration (89%).

๐Ÿ‡ฒ๐Ÿ‡ฐ North Macedonia

Online shoppers are expected to remain under half the population in 2024 (46%).

๐Ÿ‡ท๐Ÿ‡ด Romania

Romania is relatively advanced in Eastern Europe, with e-commerce penetration at 55%. Growth in online shoppers is driven by increased internet access and reduced delivery costs, particularly noticeable in rural areas.

๐Ÿ‡ท๐Ÿ‡ธ Serbia

Similar to Croatia in terms of e-commerce penetration (62%), but leads the region in local product purchases (98%).

๐Ÿ‡บ๐Ÿ‡ฆUkraine

Online shopping adoption continues to grow steadily and is projected to reach the highest rate in the region by 2024 โ€” 64%.
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One-third of Amazon holiday season hires return each year.

Employees looking to join Amazon for the first time, or to come back as rehires, will receive improved on-the-job safety training, including sessions focused on safety basics, emergency response preparedness and a corresponding site tour, and both general and job-specific safety training.

All seasonal employees earn at least $18 per hour and have access to comprehensive benefits like health care.
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