🤖 Introducing EBot: Your 24/7 AI Support Assistant on EBR Exchange

We're excited to launch EBot, EBR's built-in AI support assistant... available right now on the platform for every user.

What is EBot?

EBot is an intelligent support assistant that answers your questions about EBR Exchange instantly, at any time of day.
No waiting.
No email threads.
Just ask.

What can EBot help you with?

> Deposit & withdrawal questions
> How P2P trading and escrow works
> KYC verification: requirements, timelines, rejections
> Payment methods and fees
> Account security: 2FA, passkeys, sessions
> Account tier limits and how to upgrade
> Merchant program: how to apply and what you get
> How to open and navigate a dispute
> Internal transfers between EBR users

Speaks your language 🇪🇹

EBot supports both English and Amharic (አማርኛ)... switch languages anytime using the globe icon in the chat.

When you need a real person?

EBot is smart, but it knows its limits. For urgent situations: stuck withdrawals, missing funds, account security issues, or disputes... it will immediately connect you to a live human support agent from our team. No extra steps needed.

EBot handles the routine so our support team can focus fully on the cases that need them most.

How to access EBot?

Look for the 🤖 green button in the bottom-right corner of the EBR dashboard. Tap it anytime... it's always there, always on.

Built for you.
Built for Ethiopians.

EBot is part of our commitment to making EBR Exchange the most accessible and trustworthy crypto trading platform for the Ethiopian community. We're continuously improving it based on your feedback.

Try it today at ebr.exchange 🔥

https://x.com/i/status/2069773918580179010

EBot❌️
እበት✅️😐

✅ We recently experienced a technical issue affecting KYC document verification... some users were unable to complete their identity upload. This has now been fully resolved. If you were affected, please retry your KYC submission.

Additionally, Didit automated verification is temporarily paused due to technical reasons. Manual document verification remains available and fully operational. Didit will be restored shortly, we'll notify you as soon as it's back.

We apologize for the inconvenience and thank you for your patience.

🔥

Looks like EBR's X intern is onto something😳

Step into the heat👇

https://x.com/i/status/2069989081568723334

📢 Temporary Withdrawal Fee Adjustment

We've temporarily increased withdrawal fees due to ongoing market arbitrage activity.

Some users have been purchasing assets at lower prices on EBR and immediately transferring them to other exchanges for resale at higher prices. To help maintain a healthy and sustainable marketplace for everyone, a temporary fee adjustment is now in effect.

We'll continue monitoring the situation and will review the fees as conditions improve.

Thank you for your understanding.

Yoo📹

🔹Share your reasons/thought/ in the comments....

👥Refer & Earn on EBR 🤑

Invite your friends and earn 10%–40% of their trading fees based on your referral tier.

Build your network.
Earn while they trade.

This is not a f*cking drill!

https://x.com/i/status/2070528565146210473

🔥🔥🔥

🔹1K likes on tiktok
$50 giveaway
Your move 👀

https://vt.tiktok.com/ZSCh2j5yH/

[No deadline]

🔪Telegram Notifications: Now Live on EBR

Link your EBR account to Telegram and get instant alerts for everything that happens on your account... no need to keep the app open!

What you'll be notified about:

> Trades
> Disputes
> Deposits/Withdrawals
> Internal Transfers
> Referrals
> Account & KYC

⚙️ How to connect?

1. Open ebr.exchange → tap your Profile → tap the Telegram row

2. You'll land in Settings → Telegram Notifications... tap "Connect"

3. Tap "Open EBR Bot in Telegram" → bot sends you a confirmation instantly

🤖 Bot: @ebr_exchange_bot

🔐Your Telegram handle is never shared with other users. Only EBR system events will message you.

https://x.com/i/status/2071124562620645488