1. Share the love (or spread the pain) when organizing on call shifts, and incentivize communal behavior.
2. Communicate early and often, with and without runbooks. 
3. Plan around potential travel problems 
4. Let friendly allies help you manage the social side of the situation
5. Pat yourself and your team on the back 

- Confusion about Process
- Panic and Thrash
- Lack of Awareness
- Blame
- Uncoordinated & Conflicting Response
- Confusion over Ownership
- Repeat Problems

1. Config as Code
2. Changes are auditable
3. Production matches the desired state kept in Git

A fullstack but simple mail server (SMTP, IMAP, Antispam, Antivirus...). Only configuration files, no SQL database. Keep it simple and versioned. Easy to deploy and upgrade.

Kubernetes multi-tenant operator. Enables multi-tenant capabilities in your Kubernetes Cluster.

dog is a command-line DNS client, like dig. It has colourful output, understands normal command-line argument syntax, supports the DNS-over-TLS and DNS-over-HTTPS protocols, and can emit JSON.

Tobs is a tool that aims to make it as easy as possible to install a full observability stack into a Kubernetes cluster.

Tips and tricks for writing effective runbook documentation when you aren’t a technical writer