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The article challenges the traditional "three pillars" of observability (metrics, logs, traces), arguing that they are insufficient for modern, distributed architectures. Through three real-world incident examples at a large financial institution, the author demonstrates that application-level telemetry often fails to reveal actual customer impact. Instead of siloed data, the author advocates for "single threads"—clear, end-to-end distributed traces of individual customer requests—enriched with business context and measured by customer-facing Service Level Objectives (SLOs).

https://www.honeycomb.io/blog/you-dont-need-three-pillars-you-need-single-threads
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Mercado Libre runs its observability platform, O11y events, on ClickHouse Cloud to answer granular, business-level questions like why a specific payment failed.

The team built O11y events to take troubleshooting from days to minutes, with full business-flow visibility and high-cardinality filtering on identifiers like payment and user IDs.

Migrating to ClickHouse Cloud increased query performance by 50x and delivered up to 89% data compression, enabling them to scale from 7 million spans per minute to 400 million and growing in ClickHouse.

https://clickhouse.com/blog/mercado-libre-observability-on-clickhouse-cloud
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