Frequently Asked Questions
BTS WORLD TOUR ‘ARIRANG’ IN SINGAPORE

Q: How can we purchase your HTB services? Are we guaranteed tickets?
A: Please kindly fill in the form that will be released at 6pm. Full payment of ticket cost + HTB fee is required to secure a slot.

Our fulfilment rate for previous events have been generally at 100%. However, do note that demand varies and thus we will never provide any guarantee of fulfilment for any event.

Q: Can I get front row tickets? I only want up to Row (X)
A: Due to the high demand nature of this event, we cannot promise any front row tickets for this event. However, rest assured that our team will be putting in our 100% like we always do for this sale. We will allocate the best available tickets to you.

Q: Are you able to use my account for ticketing?
A: We will use our accounts to secure your tickets and transfer them to you once released.

Q: What if you can't secure my tickets?
A: A full refund (ticket cost + HTB fee) will be made to you.

Q: I want tickets for multiple dates. How should I do this?
A: Please fill the form ONCE for EACH day.

Q: Are bypass links available?
A: We do not have bypass links at the moment for sales on Ticketmaster SG.

Q: How do you allocate tickets? When will I get an update?
A: Allocation is by first come first serve (FCFS) order, based on the date and time payment is made and form is submitted. We will update all buyers on the status of their order after each sale opted in for, however, we may take up to the end of General sales to allocate/provide exact seating details due to the high volume of orders we anticipate.

Q: Are you opening for other stops? (KL, BKK, etc.)
A: As we anticipate a high amount of orders for SG and sales in other cities will clash, we are still discussing with our team and will provide more info in our channel should we decide to open.

As we expect a high influx of messages throughout the week, we are also pleased to be opening a dedicated Telegram account @ctrltix2 for BTS HTB related enquiries. All payment screenshots, update to buyers, will be via @ctrltix2. Please kindly contact @ctrltix2 for any enquiries you might have. Replies might be slow as we work to get to everyone. Thank you for your patience 🙏

We hope to be able to serve as many ARMYs as possible and provide the best possible experience with CtrlTix. Please stay tuned for our form opening at 6pm.

Thank you!

Order form is back open. We have made a slight adjustment to our prices, please take note. All previous orders will be honoured at original set price.

If you have received an email confirmation with a copy of your submission from Google Forms and sent your payment screenshot to @ctrltix2, your slot is confirmed.

If the form closed while you were submitting, kindly reopen the link to submit again.

Please note we may close the form or adjust prices at any given time based on demand.

Thank you ARMYs for your overwhelming support!

BTS WORLD TOUR ‘ARIRANG’ IN SINGAPORE

Thank you everyone for your support! Unfortunately, we will be closing slots for non-VIP orders for now, as we've received an overwhelming number of orders throughout the last few days. Last few slots for VIP remain as well.

Weverse codes are still available at $12 per code.

We'll be updating in our channel should we decide to open more slots. Thank you everyone! 💜

wave to earth: the pieces tour

All HTB fulfilled in first row for seated only!

2026 SUPER JUNIOR-83z FANCON TOUR [1983] TOUR IN SINGAPORE

All HTB fulfilled for Weverse Presale in first 3 rows for A/C and first 11 rows for B! Buyers will be contacted later today.

HTB still available for General sales!

2026 SUPER JUNIOR-83z FANCON TOUR [1983] TOUR IN SINGAPORE

All HTB secured for General sales!