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Sector: ICT
Occupation: ICT support Level I
Candidate’s Package
The assessment covers the following units of competence:
1. Connect Hardware Peripherals
2. Install Software Application
3. Record Client Support Requirements
4. Protect Application or System Software
5. Maintain Equipment and Software Inventory and Documentation
6. Operate Personal Computer
7. Apply Quality Standards
8. Work with Others
9. Receive and Respond to Workplace Communication
10. Demonstrate Work Values
Level 4 HNS coc exam
Level 4 HNS coc exam
Project 1:-design network infrastructure
Task1:-given the f/g scenario .do according to the f/g
-xyz company has four building in a compound that is in average distance of 75m b/n them. Each building has two floors. Assume that in average the are 20 users per floor .the company also has a SOHO 1mb speed of internet connection from the service provider .her it is expected that you should propose the cost efficient and maximum though out way of implementing this network
ü The candidate should demonstrate the following by using Visio 2003 software.
1. The physical &logical network diagram
2. The appropriate type of cable to be used
3. The appropriate cabling to be used for the network
4. The appropriate network device required
Project 2:-install and configure server 2008
Task 1:-installing server 2008 operating system
1. Install windows server 2008 operating system on the server computer
2. Establish connections amon
Coc exam HNS:
Project 1
Task.1 Connect hardware peripheral device.
1.1 Connecting: - hard ware peripheral external port ………….
1.2 Configure your computer to use the following network resources
Note -Enable the network adapter
Configure your computer to use the following network resources
a. IP Address
b. Subnet Mask
c. Default Gateway (Router)
d. Preferred DNS
ANS:
Search on window Control panel=>network and internet=>network and sharing
center =>change adapter settings=> on Ethernet right click =>properties
=>internet protocol version 4(TCP/ipv4) double click=>using the following ip
address and DNS server address
1.3Use Browser software and the Internet configuration you configured in Question 1 to
visit the Website www.ocacc.gov.et www.google.com www.kat.ph
ANS:
Open any browser and search for this www.xxxx.lfff.sdd
Project 2
Task.2 installs application software
2.1 Install office 2003 from the CD-ROM you are provided.
2.2 Install MS word 2007 without uninstalling the previous version.
2.3 Find and compare office 2007 minimum System Requirements your pc save
the Excel document in the file name System Requirements. Under desktop
ANS:
office 2007 minimum System Requirements
System 2003 2007 2010
processor 233MHz 500MHz 500MHz
RAM 125MB 256MB 256MB
Hard disk 400MB 2GB 3GB
display 800x600 1024x768 1024x576
Task.3 protect application or system software
3.1 Install MacAfee Antivirus and Configure the following items
3.2 Manually Scan the specific Drive and folders (D drive or any folders)
3.3 Auto Scan Schedule – Weekly every Friday and Tuesday at 10:30 PM
3.4 Configure this antivirus to update automatically daily 3AM at local time
Task.4 protect application or system software
4.1 Set on fire wall
4.2Set on alert automatic updates
4.3Set on alert virus protection
Project 3
Task.5 prepare an Word Documents about hardware specification
5.1 Hardware specification
1.2 Prepare an word Documents about software specification
Types of software Name Version
1 Os
1 Others Name version
2
3

N
O
Hardware type Answer
1 System model
2 Processor speed
3 RAM size
4 Total hard disk size/kb
5.3 Create shortcut MS Word 2007 and MS word 2003
5.4 Create shortcut quick launch icon and Add MS word program
5.6 Crate folder under my document coc / IT Support/Exam, Hide, and show
Prepare a work document in the following things
Coc exam HNS:
1. Which topology the workstation goes down, it does not affect the entire network?

A. Star
B. Bus
C. Ring
D. Straight line

Answer: A

2.Sequencing, acknowledgements and flow control are characteristic of which OSI layer?

A. Layer 6
B. Layer 3
C. Layer 4
D. Layer 1

Answer: C

3.Which of the following are types of flow control?

A. VLANS
B. Cut-through
C. Data
D. Buffering

Answer: D

COC HNS EXAM:
Each computer is connected to every other computer by separate cabling and network offers superior redundancy
and reliability.

A. Star topology
B. Mesh topology
C. Ring topology
D. Bus topology

Answer: B

You have been asked to install a network that will provide the network users with the greatest amount of fault
tolerance. Which of the following network topologies would you choose?

A. Star
B. Ring
C. Bus
D. Mesh

Answer: D

▶️ hybrid topology
➡️Is the combination of two topology is known as hybrid
➡️The interconnection of two topology
➡️Example hybrid topology could be the combination of star and bus topology

Server roles
➡️Printer server: is provided managed access the network printer devices
➡️ A server that control one or more printers and provide printer services to LAN users ➡️Manage printers
➡️Provide printer services to clients
File servers:
➡️A Server That provides centralized data storage which will be share among the LAN user
➡️A file storage devices on local area networks that accessible to all users on networks
➡️ Is manage file Is share file

Application server:
➡️server is make the server side of client .
➡️Server application is as well as the data available to client. Extensible mark up Language—XML web service web Application
➡️Application server is include-ASP Website creation ---IIS (Internet Information service) -----NET is manage Application
➡️Email server
A server that are used to manage and control email communication across the networks Email server Operates pop3---pos1 office protocol __SMTP—Simple email transfer protocol
➡️Web server:- A server that store web pages that Will be viewed using brother in the networks
➡️ Data base server:-Server that centrally store data base and provide dat a to the client Application in the LAN.
▶️ Organizational Units (OUs)
➡️Organizes objects within a domain into logical administrative groups
➡️Nesting when an OU is added within another OU (like a subdirectory).
➡️This creates a hierarchical structure Is sub directory of domains
➡️Trees
A group or hierarchy of domains created by adding child domain to a parent Is consist of groups ➡️Forests
A group or hierarchy of independent domain trees Forest functional level provides a way to enable forest-wide Active Directory features ➡️Sites
One or more connected IP subnets Usually has the same performance boundaries Contain only computer and connection objects

➡️Active directory partition
Active Directory is partitioned into four units:
Configuration partition
Domain Partition
Application Directory
Schema partition 1. schema partition
describes objects and attributes that can be created in a directory. This data is common to all domains in a forest and is replicated

To decide what type of network resource model is not needed?
A. The need of the network designer
B. How much will it cost?
C. How much security does the company require?
D. What is the size of the organization?
Answer: A

1. Which topology the workstation goes down, it does not affect the entire network?

A. Star
B. Bus
C. Ring
D. Straight line

Answer: A

2.Sequencing, acknowledgements and flow control are characteristic of which OSI layer?

A. Layer 6
B. Layer 3
C. Layer 4
D. Layer 1

Answer: C

3.Which of the following are ty
pes of flow control?

A. VLANS
B. Cut-through
C. Data
D. Buffering

Answer: D

Each computer is connected to every other computer by separate cabling and network offers superior redundancy
and reliability.

A. Star topology
B. Mesh topology
C. Ring topology
D. Bus topology

Answer: B

You have been asked to install a network that will provide the network users with the greatest amount of fault
tolerance. Which of the following network topologies would you choose?

A. Star
B. Ring
C. Bus
D. Mesh

Answer: D

Advantages of star ▶️topology
➡️Failure of one computer is not effect on other nodes
➡️Easy to add new pc
➡️Easy to set up Easy to troubleshoot
➡️A cable cut or bad connector does not take down the entire line segment

✔️ Dis advantages of star
topology
📒If central device all work station are break down Need more cable than bus topology

A
48. Each computer is connected to every other computer by separate cabling and network offers superior redundancy
and reliability.

A. Star topology
B. Mesh topology
C. Ring topology
D. Bus topology

Answer: B

Which of the following topologies allow for network expansion with the least Amount of disruption for the
current network users?

A. Ring
B. Hybrid
C. Star
D. Bus

Answer: C

On a star network, each network device uses a separate cable to make a point to point connection to a centralized device
such as a hub. With such a configuration, a new device can be added to the network by attaching the new device to the
hub with its own cable. This process does not disrupt the users who are currently on the network.

What is bus topology? bus topology in bus topology are all computer are connected to the main cable called backbone. Both ends of backbone use terminator in order to prevent reflection of signal. if the terminator is missing or removed the data transmission is disrupted. All data transmission b/n nodes in the network is transmitted over this common transmission is able to be received by all nodes in the work virtually simultaneously. Terminator : is absorbing signal

Star topology ?
Ring topology ?
Mesh topology ?
Hybrid topology ?

Which one is broadcast ?
A hub. B. Switch
C gateway d. Repeater
Ans a

What device amplifies the signal?

1 A security policy defines
A. When user's are not log in to their computer
B. What users can do and cannot do with their computer
C. How the user should install their own software
D. How complex user password should be
Answer:-B
2. Connection oriented & reliable
A/ TCP B/UDP C/ FTP D/HTTP
Answer:-A
3. Connection less
A/ TCP B/ UDP C/ HTTP D/ ASP
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