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πŸ₯‡πŸ† Integrated Guidance Program cum Test Series of Commerce Optional UPSC 2019 πŸ†πŸ₯‡

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#Importance of Organisation Behaviour by civil service gurukulβœ…

πŸ†While working in an organization, it is very important to understand others behavior as well as make others understand ours.
πŸ†In order to maintain a healthy working environment, we need to adapt to the environment and understand the goals we need to achieve.

πŸ† This can be done easily if we understand the importance of OB.

πŸ†Following points bring out the importance of OB:

βš› It helps in explaining the interpersonal relationships employees share with each other as well as with their higher and lower subordinates.

βš› The prediction of individual behavior can be explained.

βš›ο‚· It balances the cordial relationship in an enterprise by maintaining effective communication.
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βš› ο‚· It assists in marketing. ο‚· It helps managers to encourage their sub-ordinates. βš›ο‚· Any change within the organization can be made easier.

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βš› ο‚· It helps in predicting human behavior & their application to achieve organizational goals.
βš›ο‚· It helps in making the organization more effective. Thus studying organizational behavior helps in recognizing the patterns of human behavior and in turn throw light on how these patterns profoundly influence the performance of an organization.

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πŸ’ŽπŸ†The concept of OB (Organisation behaviour) is based on two key elements namely:
βœ…ο‚· Nature of people
βœ… ο‚· Nature of the organization

βœ…Nature of People

In simple words, nature of people is the basic qualities of a person, or the character that personifies an individual they can be similar or unique.
πŸ†Talking at the organizational level, some major factors affecting the nature of people have been highlighted.
βœ…They are:
πŸ† Individual Difference: It is the managerial approach towards each employee individually, that is one-on-one approach and not the statistical approach, that is, avoidance of single rule. Example: Manager should not be biased towards any particular employee rather should treat them equally and try not to judge anyone on any other factor apart from their work.

βœ…ο‚· Perception: It is a unique ability to observe, listen and conclude something. It is believing in our senses. In short, the way we interpret things and have our point of view is our perception. Example: Aman thinks late night parties spoil youth while Anamika thinks late night parties are a way of making new friends. Here we see both Aman and Anamika have different perception about the same thing.

βœ…ο‚· A whole person: As we all know that a person’s skill or brain cannot be employed we have to employee a whole person. Skill comes from background and knowledge. Our personal life cannot be totally separated from our work life, just like emotional conditions are not separable from physical conditions.

So, people function is the functioning of a total human being not a specific feature of human being.
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βœ…ο‚· Motivated behavior: It is the behavior implanted or caused by some motivation from some person, group or even a situation.
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In an organization, we can see two different types of motivated employees:
βœ… Positive motivation: Encouraging others to change their behavior or say complete a task by luring them with promotions or any other profits. Example: β€œIf you complete this, you will gain this.”

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βœ… Negative motivation: Forcing or warning others to change their behavior else there can be serious consequences.
Example: β€œIf you don’t complete this, you will be deprived from the office.”

βœ…ο‚· Value of person: Employees want to be valued and appreciated for their skills and abilities followed by opportunities which help them develop themselves.
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βœ…πŸ†SCOPE OF ORGANISATION BEHAVIOURβœ…πŸ†
βš›In a very broad sense, the scope of OB is the extent to which it can govern or influence the operations of an organization.

βš›The scope of OB integrates 3 concepts respectively:

βš›Individual Behavior :- It is the study of individual’s personality, learning, attitudes, motivation, and job satisfaction.
In this study, we interact with others in order to study about them and make our perception about them. Example: The personal interview round is conducted to interact with candidates to check their skills, apart from those mentioned in the resume.

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βš›Inter-individual Behavior:-
It is the study conducted through communication between the employees among themselves as well as their subordinates, understanding people’s leadership qualities, group dynamics, group conflicts, power and politics.
Example: A meeting to decide list of new board members.

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βš›Group Behavior :-
Group behavior studies the formation of organization, structure of organization and effectiveness of organization.

The group efforts made towards the achievement of organization’s goal is group behavior.

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In short, it is the way how a group behaves. Example: Strike, rally etc.
βš›Organisation Behaviour Model.

βš›Organizational behavior reflects the behavior of the people and management all together, it is considered as field study not just a discipline.

πŸ’°A discipline is an accepted science that is based upon theoretical foundation, whereas OB is an inter-disciplinary approach where knowledge from different disciplines like psychology, sociology, anthropology, etc. are included.
βš›It is used to solve organizational problems, especially those related to human beings.
βš›There are four different types of models in OB.

πŸ’°We will throw some light on each of these four models.

βœ… Autocratic Model :-
The root level of this model is power with a managerial orientation of authority.

The employees in this model are oriented towards obedience and discipline.

They are dependent on their boss. The employee requirement that is met is subsistence.

The performance result is less. The major drawbacks of this model are people are easily frustrated, insecurity, dependency on the superiors, minimum performance because of minimum wage.

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βœ…βš›Custodial Model

The root level of this model is economic resources with a managerial orientation of money.

The employees in this model are oriented towards security and benefits provided to them. They are dependent on the organization.

The employee requirement that is met is security. This model is adapted by firms having high resources as the name suggest.

It is dependent on economic resources. This approach directs to depend on firm rather than on manager or boss. They give passive cooperation as they are satisfied but not strongly encouraged.

βš›πŸ’°Supportive Model:-
The root level of this model is leadership with a managerial orientation of support.
The employees in this model are oriented towards their job performance and participation.

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t.me/commerceoptional

The employee requirement that is met is status and recognition.
The performance result is awakened drives. This model is dependent on leadership strive. It gives a climate to help employees grow and accomplish the job in the interest of the organization. Management job is to assist the employee’s job performance. Employees feel a sense of participation.

JoinπŸ”œ

t.me/commerceoptional

βš› Collegial Model

The root level of this model is partnership with a managerial orientation of teamwork.
The employees in this model are oriented towards responsible behavior and self-discipline.

The employee requirement that is met is self-actualization.

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βœ…πŸ†SCOPE OF ORGANISATION BEHAVIOURβœ…πŸ†
βš›In a very broad sense, the scope of OB is the extent to which it can govern or influence the operations of an organization.

βš›The scope of OB integrates 3 concepts respectively:

βš›Individual Behavior :- It is the study of individual’s personality, learning, attitudes, motivation, and job satisfaction.
In this study, we interact with others in order to study about them and make our perception about them. Example: The personal interview round is conducted to interact with candidates to check their skills, apart from those mentioned in the resume.

JoinπŸ”œ @commerceoptional

βš›Inter-individual Behavior:-
It is the study conducted through communication between the employees among themselves as well as their subordinates, understanding people’s leadership qualities, group dynamics, group conflicts, power and politics.
Example: A meeting to decide list of new board members.

JoinπŸ”œ @commerceoptional

βš›Group Behavior :-
Group behavior studies the formation of organization, structure of organization and effectiveness of organization.

The group efforts made towards the achievement of organization’s goal is group behavior.

JoinπŸ”œ @commerceoptional

In short, it is the way how a group behaves. Example: Strike, rally etc.
βš›Organisation Behaviour Model.

βš›Organizational behavior reflects the behavior of the people and management all together, it is considered as field study not just a discipline.

πŸ’°A discipline is an accepted science that is based upon theoretical foundation, whereas OB is an inter-disciplinary approach where knowledge from different disciplines like psychology, sociology, anthropology, etc. are included.
βš›It is used to solve organizational problems, especially those related to human beings.
βš›There are four different types of models in OB.

πŸ’°We will throw some light on each of these four models.

βœ… Autocratic Model :-
The root level of this model is power with a managerial orientation of authority.

The employees in this model are oriented towards obedience and discipline.

They are dependent on their boss. The employee requirement that is met is subsistence.

The performance result is less. The major drawbacks of this model are people are easily frustrated, insecurity, dependency on the superiors, minimum performance because of minimum wage.

JoinπŸ”œt.me/commerceoptional


βœ…βš›Custodial Model

The root level of this model is economic resources with a managerial orientation of money.

The employees in this model are oriented towards security and benefits provided to them. They are dependent on the organization.

The employee requirement that is met is security. This model is adapted by firms having high resources as the name suggest.

It is dependent on economic resources. This approach directs to depend on firm rather than on manager or boss. They give passive cooperation as they are satisfied but not strongly encouraged.

βš›πŸ’°Supportive Model:-
The root level of this model is leadership with a managerial orientation of support.
The employees in this model are oriented towards their job performance and participation.

JoinπŸ”œ

t.me/commerceoptional

The employee requirement that is met is status and recognition.
The performance result is awakened drives. This model is dependent on leadership strive. It gives a climate to help employees grow and accomplish the job in the interest of the organization. Management job is to assist the employee’s job performance. Employees feel a sense of participation.

JoinπŸ”œ

t.me/commerceoptional

βš› Collegial Model

The root level of this model is partnership with a managerial orientation of teamwork.
The employees in this model are oriented towards responsible behavior and self-discipline.

The employee requirement that is met is self-actualization.

JoinπŸ”œ t.me/commerceoptional
Today Oganisation Behaviour Test will be held.
FOR UPSC COMMERCE OPTIONAL
TIME- 4 PM TO 7 PM
β¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈβ¬‡οΈπŸ”΅
Topic to be covered
Organisation Behaviour: β€’ Meaning and Concept β€’ Individual in organizations: Personality, Theories, and Determinants;β€’ Perception - Meaning and Process. β€’ Motivation: Concepts, Theories and Applications.β€’ Leadership-Theories and Styles.β€’ Quality of Work Life (QWL): Meaning and its impact on Performance, Ways of its Enhancement. β€’ Quality Circles (QC) – Meaning and their Importance.β€’ Management of Conflicts in Organizationsβ€’ Transactional Analysis, β€’ Organizational Effectivenessβ€’ Management of Change