The issue with payments by SG Visa cards has been resolved
Dear users, JO Visa Credit Platinum (472593) cards’ provider has increased the service fee.
Card’s issuing fee now is 9 USD and there will be a 0.7 USD commission for approved micro-transactions (up to 50 USD).
Unfortunately, after a long negotiation they didn’t agree to lower the prices. But we are integrating new providers and there will be more BINs available in the coming weeks. Sorry for the inconveniences and thank you for understanding.
Card’s issuing fee now is 9 USD and there will be a 0.7 USD commission for approved micro-transactions (up to 50 USD).
Unfortunately, after a long negotiation they didn’t agree to lower the prices. But we are integrating new providers and there will be more BINs available in the coming weeks. Sorry for the inconveniences and thank you for understanding.
Automatic replenishment function for Balance type of cards
When you click on the Add money button, an additional window “auto top up” is now available
Top up cycle - selecting window with the following choices:
When the balance is below... - when the balance is below a certain amount, auto-replenishment will occur to/by a specified amount
Daily - daily replenishment of the card to/by a specified amount. Replenishment takes place at 00.00 UTC
Weekly - weekly replenishment of the card to/by a specified amount every Monday at 00.00 UTC
Monthly - monthly replenishment of the card to/by a specified amount every first day of the new month at 00.00 UTC
Below is a field for entering the amount:
To - auto-replenishment should occur to the specified amount
By - auto-replenishment should occur by the specified amount
Amount - the amount of the required auto-top-up
The debit is made from the cardholder's balance in the certain card’s currency. Auto-top-up will not work if the balance is less than 500 USD/EUR
To turn off auto-top-up, you need to switch to “Manually top up my card now”
When you click on the Add money button, an additional window “auto top up” is now available
Top up cycle - selecting window with the following choices:
When the balance is below... - when the balance is below a certain amount, auto-replenishment will occur to/by a specified amount
Daily - daily replenishment of the card to/by a specified amount. Replenishment takes place at 00.00 UTC
Weekly - weekly replenishment of the card to/by a specified amount every Monday at 00.00 UTC
Monthly - monthly replenishment of the card to/by a specified amount every first day of the new month at 00.00 UTC
Below is a field for entering the amount:
To - auto-replenishment should occur to the specified amount
By - auto-replenishment should occur by the specified amount
Amount - the amount of the required auto-top-up
The debit is made from the cardholder's balance in the certain card’s currency. Auto-top-up will not work if the balance is less than 500 USD/EUR
To turn off auto-top-up, you need to switch to “Manually top up my card now”
Dear users!
Unfortunately, at the moment, providers of SG Visa Debit Platinum and JO Visa Credit Platinum unexpectedly stopped working. We are currently investigating the situation and hope that we will find a solution in the near future. For now, we recommend replacing them with other cards in order to save your advertising accounts.
All commissions on declines will be returned to the users’ balances.
We apologize for the inconvenience.
Unfortunately, at the moment, providers of SG Visa Debit Platinum and JO Visa Credit Platinum unexpectedly stopped working. We are currently investigating the situation and hope that we will find a solution in the near future. For now, we recommend replacing them with other cards in order to save your advertising accounts.
All commissions on declines will be returned to the users’ balances.
We apologize for the inconvenience.
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Right now Swiss cards CH Visa Credit Classic (474359) are open in public access to all users of our service. To get 3DS codes text to our suppor team. We also can activate US cards. Please, contact our support team for qualification.
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Balance statement section has been completed, here you can track the movement of funds on balances within a user/group of users. Also you can download the data in .csv format
More information about all filters and transaction types can be found here
More information about all filters and transaction types can be found here
Anton's Notion on Notion
💳 Combo Cards guide | Notion
Here is our guide for using Combo Cards.
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Most of the funds from JO Visa Credit Platinum (472593) and SG Visa Debit Platinum (467845) cards were returned to users' balances. The cards themselves were blocked.
Fees for failed transactions will also be refunded in the coming days. Temporary holds, if there were any, will be refunded next week
Fees for failed transactions will also be refunded in the coming days. Temporary holds, if there were any, will be refunded next week
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Redesign of the Manage people section
New blocks:
- Expenses (the amount of expenses for all company/group cards in the status «approved»: today, this month, last month)
- Cards (number of Active, Blocked, Frozen, Locked)
- Number of users in each role
+Invite user button:
When clicked, a window opens to invite users to your company/group. A menu appears with the fields - Name, Email, Group and Role. You can add a new group by selecting +Add new group in the select menu.
User detail section:
Added the <- Back button to return to the previous page
Below is a block with basic information - Name, Role, Email, Group, Status, button for editing
The Bill pay balance - here are the buttons for Deposit, Withdraw and currency switches (default is USD)
Expenses: today, this month, last month
Decline block - decline rate for transactions: today, this month, last month
Cards - Information about the user's cards.
Transactions - Information about the user's transactions.
Balance history - information about the movement of funds on the user's balance. Similar to the Balance statement tab.
New blocks:
- Expenses (the amount of expenses for all company/group cards in the status «approved»: today, this month, last month)
- Cards (number of Active, Blocked, Frozen, Locked)
- Number of users in each role
+Invite user button:
When clicked, a window opens to invite users to your company/group. A menu appears with the fields - Name, Email, Group and Role. You can add a new group by selecting +Add new group in the select menu.
User detail section:
Added the <- Back button to return to the previous page
Below is a block with basic information - Name, Role, Email, Group, Status, button for editing
The Bill pay balance - here are the buttons for Deposit, Withdraw and currency switches (default is USD)
Expenses: today, this month, last month
Decline block - decline rate for transactions: today, this month, last month
Cards - Information about the user's cards.
Transactions - Information about the user's transactions.
Balance history - information about the movement of funds on the user's balance. Similar to the Balance statement tab.
🚀Telegram bot is now available!
At the moment, you can use it to receive notifications about rejected payments (declines). Within a week we plan to add 3DS codes to it, that will be sent to you personally. Notifications about lowering the balance to a certain amount with a reminder to top up are also planned. We will continue to improve it for your convenience, stay tuned!
To connect the bot you need to go to the settings:
Settings -> Telegram account token -> Generate -> copy the address in the window that appears -> Bot
When the Telegram application opens, you need to click "start" or /start, then paste the copied address from your personal account.
At the moment, you can use it to receive notifications about rejected payments (declines). Within a week we plan to add 3DS codes to it, that will be sent to you personally. Notifications about lowering the balance to a certain amount with a reminder to top up are also planned. We will continue to improve it for your convenience, stay tuned!
To connect the bot you need to go to the settings:
Settings -> Telegram account token -> Generate -> copy the address in the window that appears -> Bot
When the Telegram application opens, you need to click "start" or /start, then paste the copied address from your personal account.
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A new HK Visa Credit Platinum BIN is already available in private mode!
At the moment, cards are only with their own balance, but in the next couple of weeks we will add the limit type as well, so the cards will be linked to the user's balance. Balance cards can be changed to limit type after, if necessary. To activate the new BIN, please contact our support, your application will be considered.
We are also integrating additional BINs from Europe, USA and Africa. They will be available soon, stay tuned!
At the moment, cards are only with their own balance, but in the next couple of weeks we will add the limit type as well, so the cards will be linked to the user's balance. Balance cards can be changed to limit type after, if necessary. To activate the new BIN, please contact our support, your application will be considered.
We are also integrating additional BINs from Europe, USA and Africa. They will be available soon, stay tuned!
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🚀3DS/OTP codes can now be received in your Telegram bot!
You no longer need to reach out to support every time to get a code. It arrives instantly or within a maximum of 2 minutes, depending on the merchant.
To connect your personal bot, please follow these steps:
Settings -> Telegram account token -> Generate -> copy the address from the pop-up window -> Bot
When the application opens, press "Start" or /start, then paste the previously copied address from your personal account.
You no longer need to reach out to support every time to get a code. It arrives instantly or within a maximum of 2 minutes, depending on the merchant.
To connect your personal bot, please follow these steps:
Settings -> Telegram account token -> Generate -> copy the address from the pop-up window -> Bot
When the application opens, press "Start" or /start, then paste the previously copied address from your personal account.
Updated Dashboard
On this tab user can see all key indicators not only for himself, but also for teams and other employees. We provide more transparency for your accounting.
Added new blocks related to the total and available balance, the number of declines, deposits, commissions, cashback, etc. To learn more, please read our guide
On this tab user can see all key indicators not only for himself, but also for teams and other employees. We provide more transparency for your accounting.
Added new blocks related to the total and available balance, the number of declines, deposits, commissions, cashback, etc. To learn more, please read our guide
Dear users,
Today we will open the limit type for HK Visa Credit Platinum cards, so they will be linked to user’s account balance. If you want to transfer existing balance cards to this type, please contact support with the list of numbers of such cards. Soon we will also open limit type for US Visa Credit.
We had to change the principle of operations with limit cards. Now limit cards will have Per transaction limit i, which depends on the available balance of the user's funds on the card currency account in a ratio of 1 to 4. This metric will be displayed on the Dashboard tab.
For example, if the USD account balance is 100 USD, then the limit per transaction will be 25 USD. If the balance balance changes, the limit will be recalculated in the appropriate proportion. If the amount of expense exceeds this ratio, the transaction will be failed. The reason for the decline will be displayed as “Transaction amount limit".
Balance cards will not be affected by this update.
To reduce the risk of rejected transactions (Failed status), we recommend you to connect our telegram bot. You will receive notifications about unsuccessful transactions and have time to top up your balance. Also soon we will add notifications to the bot about lowering the balance to a critical value, which will be set by the user. How to connect a tg bot, you can find out here
Today we will open the limit type for HK Visa Credit Platinum cards, so they will be linked to user’s account balance. If you want to transfer existing balance cards to this type, please contact support with the list of numbers of such cards. Soon we will also open limit type for US Visa Credit.
We had to change the principle of operations with limit cards. Now limit cards will have Per transaction limit i, which depends on the available balance of the user's funds on the card currency account in a ratio of 1 to 4. This metric will be displayed on the Dashboard tab.
For example, if the USD account balance is 100 USD, then the limit per transaction will be 25 USD. If the balance balance changes, the limit will be recalculated in the appropriate proportion. If the amount of expense exceeds this ratio, the transaction will be failed. The reason for the decline will be displayed as “Transaction amount limit".
Balance cards will not be affected by this update.
To reduce the risk of rejected transactions (Failed status), we recommend you to connect our telegram bot. You will receive notifications about unsuccessful transactions and have time to top up your balance. Also soon we will add notifications to the bot about lowering the balance to a critical value, which will be set by the user. How to connect a tg bot, you can find out here
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Dear users,
We continue to work on optimization of our service and make working with cards linked to the account balance more convenient! The ratio of the Limit per trasaction was reduced. Now it is 1 to 3. This means that you can keep less money in your account and spend more!
We remind you about our new HK Visa Credit Platinum BIN, where the issue of limit cards is also available. To get an access to it, please contact support.
We continue to work on optimization of our service and make working with cards linked to the account balance more convenient! The ratio of the Limit per trasaction was reduced. Now it is 1 to 3. This means that you can keep less money in your account and spend more!
We remind you about our new HK Visa Credit Platinum BIN, where the issue of limit cards is also available. To get an access to it, please contact support.
Dear users,
We are planning to release a new card that can be linked to your Apple/Google Pay and used for personal expenses! To request it, please complete our short survey and leave your contacts, so our managers will be able to let you know, once the card is available.
We are planning to release a new card that can be linked to your Apple/Google Pay and used for personal expenses! To request it, please complete our short survey and leave your contacts, so our managers will be able to let you know, once the card is available.
US Visa Credit 486*** limit cards are now available for issue, so you can link the card to the account balance and set the spending limit! If this bin is not opened for your account yet, please contact support
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Combo Cards Support
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🚀 New BIN is already available!
EST Visa Marketing Debit (474***) EUR
Great choice for your marketing needs.
EST Visa Business Debit (474***) EUR is perfect for any business expenses and software!
Both support 3DS and get OTP codes to our telegram bot!
- $1 per card issuing
- 3% for approved non-EUR transactions (additional transaction with FX markup fee)
EST Visa Marketing Debit (474***) EUR
Great choice for your marketing needs.
EST Visa Business Debit (474***) EUR is perfect for any business expenses and software!
Both support 3DS and get OTP codes to our telegram bot!
- $1 per card issuing
- 3% for approved non-EUR transactions (additional transaction with FX markup fee)
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🛠🧑💻 Check out the latest updates at Combo.Cards
Use our Telegram-bot to get notifications about the critical level of balance available. Go to the Settings section in your personal account and set them up.
We added new separate graphs in the Dashboard tab — by the amount of spends and the number of transactions.
Transactions and Card Details tabs got updated as well — now you can filter the transactions by ID with ease.
Now you can set up the expiration date of HK cards: judging by the experience of our users, it might increase the chances to successfully link cards to your ad accounts.
Use our Telegram-bot to get notifications about the critical level of balance available. Go to the Settings section in your personal account and set them up.
We added new separate graphs in the Dashboard tab — by the amount of spends and the number of transactions.
Transactions and Card Details tabs got updated as well — now you can filter the transactions by ID with ease.
Now you can set up the expiration date of HK cards: judging by the experience of our users, it might increase the chances to successfully link cards to your ad accounts.
Welcome to our new format #Howto, where we address the most frequently asked questions from Combo.Cards users.
What commission fees do you charge?
Combo.Cards charges several types of commissions:
— A commission of 3% for depositing funds in USDT or via AdСombo.
— 1% commission additionally for depositing USDT from exchange wallet (Binance, Huobi, Capitalist, etc.).
— A commission of 1% + 1 USD/EUR for withdrawals from virtual cards to the account balance.
— A commission of $0.5 per declined payment. In the future, your commission will be reduced depending on your decline rate. The fewer declines you have, the more cashback you will receive.
It's as simple as that — we don't have hidden commissions and have built a transparent system for all to benefit from. If you face any difficulties or have any questions, feel free to contact our support team. We'll be happy to help you out!
What commission fees do you charge?
Combo.Cards charges several types of commissions:
— A commission of 3% for depositing funds in USDT or via AdСombo.
— 1% commission additionally for depositing USDT from exchange wallet (Binance, Huobi, Capitalist, etc.).
— A commission of 1% + 1 USD/EUR for withdrawals from virtual cards to the account balance.
— A commission of $0.5 per declined payment. In the future, your commission will be reduced depending on your decline rate. The fewer declines you have, the more cashback you will receive.
It's as simple as that — we don't have hidden commissions and have built a transparent system for all to benefit from. If you face any difficulties or have any questions, feel free to contact our support team. We'll be happy to help you out!