Abdurahmon’s thoughts
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Managing Director at Alif Uzbekistan. Responsible for transactional business.

Pursuing self-transcendence. Will share things that may find helpful, thoughts, experiences, learnings
https://www.linkedin.com/in/abdurahmonabdurashidov/
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Alhamdullilah, over the past few months, we have been working hard to bring you Alif Avia – a simple and easy way to book flights in Uzbekistan ✈️😊

— A trustworthy place to book flights with local cards like HUMO & Uzcard, including corporate cards.
— Easy and simple to use; once you add your data, it will be securely saved for future bookings.
— Some destinations are even cheaper than on Aviasales or Skyscanner.

Stay tuned for more exciting features coming to Alif Avia. We look forward to your feedback and comments💚
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Alif запустил сервис покупки авиабилетов Alif Avia

С помощью сервиса можно найти авиабилеты по выгодной цене. Также нет необходимости указывать электронную почту: авиабилет загружается и скачивается в приложении (на правах рекламы).

https://www.spot.uz/ru/2024/06/19/alif/
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Kaspi.kz: an interesting transformation journey from a traditional bank which didn’t go well in 2008 to $24Bn Fintech in Kazakstan

Recently watched an interview with Mikhail Lomtadze, the CEO of Kaspi.kz. And I believe that we’re doing more less in Tajikistan and Uzbekistan with our own values, culture and making our own unique path to $Bn the world Islamic Fintech.

Here are some key insights:

Massive Reach: Kaspi serves 15 million customers in a country with a population of 20 million. Impressively, 2/3 of their clients use Kaspi daily.

Impressive Growth: In 2023, Kaspi achieved $4.2B in revenue with a 45% net income margin, growing at ~50% YoY.

Customer Focus:
Central to Kaspi's success is a relentless focus on customer satisfaction, meticulously measured through Net Promoter Scores (NPS). 300,000 users are surveyed monthly

Organizational Structure:
Kaspi's unique structure features small, dedicated teams led by directly responsible individuals. This fosters accountability, ownership, and startup-like agility. Interestingly, managers are measured on NPS levels of customer satisfaction, not financial targets.

Cashless Payments Leader:
Kazakhstan has emerged as a leader in cashless payments, shifting from 15% cashless transactions in 2015 to over 85% today, thanks to Kaspi.kz as well.

In Uzbekistan it was 78,5% cashless based on statistic of Central Bank of Uzbekistan.


Will write about part 2 later. Here is the podcast you might watch yourself
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Abdurahmon’s thoughts
Kaspi.kz: an interesting transformation journey from a traditional bank which didn’t go well in 2008 to $24Bn Fintech in Kazakstan Recently watched an interview with Mikhail Lomtadze, the CEO of Kaspi.kz. And I believe that we’re doing more less in Tajikistan…
Governmental services:
Mikhail attributes Kazakhstan's digital transformation success to strong collaboration between government entities and private companies. You can do pretty much of governmental services not going to any state offices, starting from getting birth certificate to transferring car ownership and calculating and paying tax which have made life significantly easier for Kazakhstani citizens, setting a benchmark for digital innovation.

Comparison with Uzbekistan:
Actually the same going here in Uzbekistan. In 2023 there are more than 400 governmental services listed in my.gov.uz and you can get top popular services in Alif Mobi app

Ecosystem approach/Super app:
Kaspi Consumer Super App which has ~14m Average MAU include:
— e-Commerce;
— m-commerce;
— e-Grocery;
—Travel (Airline tickets, Train, tour packages);
— Classifieds;
— Postomats;
— Governmental services;
— BNPL;
— Loans;
— Car Finance;
— Kaspi Gold Account;
— Kaspi Deposit;
— Kaspi QR;
— p2p payments;
— Bill Payments.

Alif’s ecosystem/Super app in UZB, reaching almost 1m MAU:
— e-commerce;
— BNPL;
— P2P payments;
— Bill Payments;
— Transfer by bank requisites;
— Remittances;
— Governmental services;
— Travel (Airline tickets…)
— Alif Pay QR;
— Car Finance;
— Bill me later;
— And more exciting coming…

Future Expansion of Kaspi:
Kaspi is definitely considering other markets. They are looking at markets with high mobile penetration, cashless transactions, and robust e-commerce activities. Potential markets include Eastern Europe, Asia, and Uzbekistan. Despite limited access to cheap financing, Kaspi remains extremely efficient, ensuring they select the right countries and acquisition targets for expansion.
- I remember in 2021, Kaspi had to choose to enter Uzbekistan or Ukraine and went to Ukraine. In December, 2021 Kaspi announced that going to acquire a payment service Portmone and BTA Bank, but since the war started there and it didn’t go well, Kaspi didn’t acquire it.

So interesting to learn and measure our progress, but still keeping focus on our unique path with our own values
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Сейчас у меня был настоящий эффект "Wow" с нашей приложении Alif Mobi. Нужно было оплатить доставку 219k. Открыл переводы, набрал номер карты, который продиктовал курьер на узбекском😇
Ввел сумму, и тут вижу, что средств недостаточно, ни на одной карте нет нужной суммы🙈

Подумал, что сначала соберу все средства на одной карте и потом переведу. Скопировал номер карты для себя, чтобы потом не вводить заново после сбора средств.
Но вспомнил, что команда добавила возможность оплаты и перевода с нескольких карт и эту фичу на этой недели в пятницу опубликовали в TestFlight для внутренного тестирования.
Не покидая страницу, нажал на выбор карты, включил тогл "несколько карт" и смог перевести 219k со счета 3 карты и ещё остатка кэшбэк карты. Делал скриншоты, чтобы поймать баги, но всё сработало безупречно и это было круто.

Огромное спасибо всем, кто участвовал в реализации этой фичи: от DRP до дизайнеров, продуктовиков и разработчиков вместе с QA 💚🙌🙏

В других приложениях этот процесс занял бы у меня минимум 5 минут, а с Alif Mobi я решил всё за несколько секунд. Вот это действительно Value added - добавленная ценность. Даже если p2p в Узбекистане стал commodity, то есть обыденностью, мы не только снижаем комиссию для клиентов, но и находим пути, как упростить жизнь людей на деле, а не на словах🕊🙏🙌
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Abdullo Kurbanov shares the story of South Korea, and the power of love transformed a poor country in 1960s into one of the most developed and wealthy in the world now.
South Koreans were united and driven by the slogan «Love for the Motherland»

Aki Abdullo explains that
the highest level of personal growth, is love.
Love for the Creator and the manifestation of this love for everything God created,

Love for humanity,
love for each other, love for our homeland.
God is merciful and loves mercy.
Everyone who is merciful in this world will be shown mercy by God in the Hereafter.

What is love?
Love is seeing smiles on children's faces.
Love is seeing joy in people's hearts, clients' hearts, striving to make ease difficulties, cure diseases.
Love is when you are thirsty, but you give your water to someone who needs it more.
Love is not hiding behind walls, but rather breaking them down and building bridges to each other.

We want to see our country beautiful, even better, even more magnificent.

Not out of pride, not out of ego, but out of love.
Aki Abdullo underlines, that you perform heroic deeds, work hard and strive, exceeding expectations.

You do not remain indifferent to others, to our clients.

We find wisdom in every fall, rise after failures and persistently continue to move forward.

We become the best versions of ourselves every day.
We learn, teach, and have the courage to dream, to dream that one day we will become the best, we will reach the highest level of human perfection, to contribute not only to our country but to the whole world.

Aki Abdullo encourages to accept the most difficult challenges...

For what?
For love.
We are building Alif with love.
We are building it in the name of love.

Full version of the speech is here
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It is already 4th or 5th time that I come back to listen/read Good-to-great by Jim Collins. Each time I found different valuable lesson and try to integrate in my life (personal/professional)

This time thanks to Xumoyon aka, who ordered a book in Alif, will read in Russian and try to implement step-by-step with the team.


Worth to share these 3 key Components of the Flywheel:

1. Disciplined People:
— Level 5 Leadership:
Leaders who are ambitious for the company and demonstrate a blend of humility and professional will.

— First Who, Then What:
Ensuring the right people are on the bus and in the right seats before deciding where to drive it.

2. Disciplined Thought:
— Confront the Brutal Facts:
Creating a culture where people can face uncomfortable truths without losing faith.

— Hedgehog Concept:
Finding the intersection of what you are deeply passionate about, what you can be the best in the world at, and what drives your economic engine.

3. Disciplined Action:
— Culture of Discipline: Combining a culture of discipline with an ethic of entrepreneurship.

— Technology Accelerators:
Using technology to accelerate growth, but not relying on it as the primary driver.

You can accomplish anything in life, provided that you do not mind who gets the credit.

- Harry S. Truman
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21 days challenge
— No coffee ☕️
— No sugar 🍰
— Less bread 🙂 🥯
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50% Cashback 🎁 🎉

We've just launched an MVP of our super-sized cashback in partnership with our neighbor in Tashkent city Boulevard, Community Coffee Bar ☕️

Here’s how it works:
1. Download Alif
2. Pay via QR
3. Instantly get 50% cashback!

🔗 Visit Community here: https://lnkd.in/d2ypsKbp

Calling all HORECA entrepreneurs! If you're looking to boost your sales and offer incredible value to your customers, let's partner up. Contact me directly for more details
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✈️ Fly Now, Pay Later with Alif! 🚀

Have you ever heard Flying can be booked by installment option in Uzbekistan?
Thanks to our hardworking, focused and dedicated team in full startup mode, now air tickets are more accessible for everyone.
Fly Now, Pay Later—air tickets in installments—through the Alif super app!

0% commission installments (nasiya)
Cheap flights
24/7 support

Download Alif super app today and make your next trip more affordable💚
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Salom, friends!

We’re looking for a colleague: Product/Operational Manager for Infokiosks/Terminals.

At Alif, we’re building something that truly matters: a network of infokiosks that allows people to easily top up cash to their cards (cash-in) and withdraw funds (cash-out) via the Alif super app.

You will take charge of launching and scaling this service, ensuring smooth operations and continuous improvements.

Who you are:
🟢 You have 2-3 years of experience managing infokiosks/terminals (cashin)
🟢 You thrive in fast-moving, dynamic, and highly uncertain/rapidly evolving environments
🟢 You’re driven by impact and excited to help shape a product that improves lives

At Alif, we value collaboration and humility. We’re not just looking for someone with experience, but someone who shares our belief that small improvements can make a big difference in people’s lives.

If this sounds like something you’d be excited to work on, we’d love to hear from you, dm me your CV or kindly recommend this role to the one who might be interested 💚

@beyond_u8
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Благодаря командной работе мы запустили оплату проезда в метро через приложение Alif. Спасибо огромное команде и DRP Мангуберды, кто взялся за проект и до конца довел.

Теперь пользователи могут не только избежать очередей, но и сэкономить на проезде — вместо привычных 2000 сум стоимость составляет 1700 сум при безналичной оплате

Как это работает?
Просто выберите метро в приложении, наведите QR-код на сканер, и деньги за проезд спишутся с выбранного вами метода оплаты: Uzcard, HUMO, Alif кошелек или кешбэк-карта.

Почему мы запустили оплату за проезд в автобусах и метро?

Это одна из повседневных задач наших пользователей, и мы уверены, что строим супер-приложение, которое помогает решать эти ежедневные потребности.

Что мы изучили перед запуском проекта?

Помимо глубинных интервью и отзывов клиентов, мы обратили внимание на значительный рост пассажиропотока в Ташкенте как в метро, так и в автобусах.

Метрополитен Ташкента:

— Общий пассажиропоток: в 2023 году ташкентский метрополитен перевёз 162,7 миллиона пассажиров, что на 26 миллионов больше по сравнению с 2022 годом.
— Среднесуточный пассажиропоток: в течение 2023 года среднее количество пассажиров в день составило 445,9 тысячи человек.
— Максимальный месячный пассажиропоток: в мае 2023 года метро достигло пика в 15,8 миллиона пассажиров.

Автобусный транспорт Ташкента:

— Общий пассажиропоток: в 2023 году автобусы перевезли 241,7 миллиона пассажиров, что на 62% больше по сравнению с 2022 годом.
— Среднесуточный пассажиропоток: автобусы обслуживали в среднем 662,3 тысячи пассажиров в день.
— Количество поездок: за 2023 год было совершено более 6 миллионов поездок на автобусах.

В первом полугодии 2024 года среднесуточный пассажиропоток достиг 724,5 тысячи человек, что на 61% больше по сравнению с аналогичным периодом прошлого года, когда этот показатель составлял 447,4 тысячи.

Кроме этого, система АТТО устанавливается также в регионах и уже доступно более 8 городах и регионах, и учитывая все полученные данные, проведенные анализы и глубинные интервью на поле, (помню как с Мангуберды ходили в метро Дружбы народов посмотреть как пользователи оплачивают за проезд и с какими трудностями сталкиваются) выпустили решение оплату за проезд и в метро и в автобусе.

Мы в Alif не только отвечаем на потребности пользователей в удобстве и экономии, но и активно способствуем улучшению транспортной ситуации в Ташкенте и регионах. Это полностью соответствует нашему видению создания платформы, где каждый сможет легко и быстро решать свои повседневные задачи — будь то оплата проезда, управление финансами или покупки с использованием карт и рассрочки
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A Truly Inspiring Story of Faridmehr

Unfortunately, Faridmehr was involved in a car accident, which left him unable to walk and with a disability. He couldn’t imagine being able to work again. However, a friend of him suggested and he join an online course at Alif Academy. Faridmehr took the advice and signed up.

Two years later, he’s now working as a QA engineer at one of the banks in Tajikistan.

That’s how we in Alif, is trying to change lives for the better via Education

@beyond_u8

P.S. video from @academyalif
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