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Dear Users,

We regret to inform you that NSE Data has stopped the access to the data provided by them without quoting any reason.

We have tried multiple times but access wasn’t resumed and no information was shared about the reason for stopping the data. That is why we are unable to provide the data after 29.09.2025.

We are still working so that the data access can be resumed. However we are not sure how much time it can take.

Due to the reasons stated above we are compelled to take the following measures for the time being until our access to the data is resumed!


1. We will not accept any new renewal effective from 01.10.2025 until the data access is resumed. If anyone has paid, a full refund will be generated. Generating refund may take sometime but rest assured that amount will be refunded.

2. In a couple of days, we will be releasing a new version of Backinzo which can allow the users to import their own data. Anyone who has the data or access to the data, can use this. Development has already begun and may take a week or two.

In this, we will even allow importing the tick data in CSV Format and also in the feather files format.

3. We are still waiting for a proper response from the NSE Data and we will wait for a few more days.

If this problem gets fixed in the next 5 days, then we will increase the validity of all the accounts from 29.09.2025 till the actual date when the problem got fixed.

Else users can opt for the refund and we will issue full refunds for the renewals done on and after 29.09.2025 and pro-rata refund for all the renewals of before that date.

4. Rest assured that we are trying our best to fix this ASAP.

Sorry for the inconvenience, looking forward to your cooperation.


Thanks for the understanding.
Team Backinzo

Dear Users,

Whoever wanted to renew the Backinzo can renew and the existing data up to 26th Sep 2025 will be available as usual.

We wanted to clarify that in this case we may not be able to refund or make extensions for any new renewals.

After sending renewal the user has to inform by sending DM @backinzosup. If the user wants a refund, he can DM with the payment screenshot for full refund which will be refunded back in a day or two without any renewal.

Rest assured that we are trying our best to come out of this situation.

Thank you for your understanding and support 🙏

Dear Users,

We appreciate your patience, but after more than 10 working days, there is no response from the NSE Data.

A few users are doubting our intentions by asking different types of questions and not trusting that data is stopped by the NSE Data. It is not professional to share the communications, but we left with no choice because of continuous users pinging / asking.

For those who were doubting our communications and intentions, we are attaching the screenshot of the final email sent to NSE Data and still no response from them.

We will surely resume the latest data once we have a resolution from the NSE Data.

We understand that users have been waiting a lot for the resolution, but try to understand that we have no fault in this, even though we are still waiting for the reason for this action from NSE Data.

Thanks & Regards
Backinzo Solutions

Dear Users,

We are continuously getting requests from the users regarding the resumption of services.

Try to understand that we cannot resume the latest data until data is resumed from the NSE Data.

However there are many users who are reaching out to us for solutions.

In this regard we have two suggested solutions until the data is resumed by NSE Data.

1. Soon we will be allowing a functionality to import your own data into the backinzo. This can be usable for users who are having their own data. This will take some time due to the development.

2. Users can also try the mtQuant (https://mastertrust.co.in/mtquant) application of Master Trust. Few features of the mtQuant are described below.

It is important to note that mtQuant can only be accessible to the clients of Master Trust only.

Features:
A. Similar kind of interface like backinzo so no new learning will be required.
B. Granular data so better accuracy.
C. Complete security of your strategy.

We never intended to promote any third party application but left with no choice.


Existing users whosoever has the validity remaining and looking for pro-rata refund can DM us @backinzosup

Thanks and Regards
Backinzo Solutions

Dear Users,

We are not the right entity to answer any question regarding the mtQuant.

You can reach @mtquantsup for any clarification regarding mtQuant.

Any query there will be answered in office hours

Thanks and Regards
Backinzo Solutions

Dear Users,

Despite multiple reminders, we are not getting any response from the NSE Data and due to which we are unable to provide the data after 26th Sep 2025.

Any users who are willing to renew with the data up to 26th Sep 2025, they can renew. However after renewal we won’t be able to process any refunds.

After making the payment, the user has to inform us over the @backinzosup about his willingness to renew with the data up to 26th Sep 2025.

We are still working hard to get it resolved.

Regards
Team Backinzo

Dear Users,

Anyone who wants the latest data, they can check for the mtQuant (https://mastertrust.co.in/mtquant) application of Master Trust which has similar interface and functionality like Backinzo.

It is important to note that mtQuant can only be accessible to the clients of Master Trust only.

Few features of the mtQuant are described below.

A. Similar kind of interface like backinzo so no new learning will be required.
B. You can export the Port files from Backinzo and Import into the mtQuant.
C. Import and Export from and To the Stoxxo.
D. mtQuant has Granular data so better accuracy.
E. Complete security of your strategy like Backinzo.


Thanks

Dear Users,

Recording of the mtQuant webinar for the Condition builder can be accessed from the link below.

https://t.me/mtquantbt/40

Thanks