لینک بروز شده گروه استریسک - (چون تبدیل به سوپر گروپ شده بود لینک تغییر کرده بود ) https://telegram.me/joinchat/Bm7YFz1pl57ZKgk6McChFg
سلام . دوستان توصیه میکنم با سیستم OSDIAL هم اشنا بشید . یک سیستم برای مراکز تماس با تماس های خروجی یا به اصلاح outbound callcenter . امکانات بسیار خوبی داره و پیچیدگی پنل های ViciDial یا GotoAutodial هم نداره .
CRM and telephony system integration : With Powerfull OSDial APIs for adding Leads , Lists , Campaign ,etc CRM and Telephony system integration can be done very easilly . This is a step by step document about adding leads to OSDial via API . http://omid-mohajerani.blogspot.my/2016/05/add-leads-to-osdial-via-api.html
www.omid.blog
Add leads to OSDial via API
A blog about opensource telephony solutions such as asterisk, kamailio, VICIDIAL ,ettc
در پست بالا نحوه اضافه کردن لید ها در OSDIAL توضیح داده شده . با استفاده از API های پرقدرت OSDIAL به راحتی میتوانید CRM خودتون را به سیستم تلفنی متصل کنید .
https://www.youtube.com/watch?v=ZytOUIPYTxY&feature=em-subs_digest
“Asterisk: Past, Present, and Future,” brings all the key messages around Asterisk together and looking into the medium-term future. As well as energizing the community with a glimpse into the future strategy for Asterisk, he will also preside over an update of the project delivered by some of the main members of the Asterisk development team.
“Asterisk: Past, Present, and Future,” brings all the key messages around Asterisk together and looking into the medium-term future. As well as energizing the community with a glimpse into the future strategy for Asterisk, he will also preside over an update of the project delivered by some of the main members of the Asterisk development team.
YouTube
Asterisk: Past, Present and Future - Matt Jordan, Digium CTO
“Asterisk: Past, Present, and Future,” brings all the key messages around Asterisk together and looking into the medium-term future. As well as energizing the community with a glimpse into the future strategy for Asterisk, he will also preside over an update…
Amazon Connect is Awesome https://aws.amazon.com/connect/
Amazon
Amazon Connect Customer - AWS
Amazon Connect Customer is an AI-powered customer experience solution that drives every interaction to resolution, personalizes engagement and learns from every conversation. No fixed costs, pay only for what you use.
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https://github.com/mafairnet/aloha Inbound Voice Recording Automatic Verification Platform
VICIdial is an opensource call center suite based on the Asterisk. I presonally prefer VICIdial to other solution such as Freepbx for Call Center as it has some unique features such predictive Dialing or Ability to control Call recording on demand in Agent Panel . I have decided to create a series of VICIdial training videos that I shared here . Feel free to PM me if you have any related video or content regarding asterisk for sharing in the channel .
https://www.youtube.com/watch?v=nB6b9eICemg&list=PLcrU7LQXdqpe8FJtxIRdWnbolxmbx8MYZ&index=9
https://www.youtube.com/watch?v=nB6b9eICemg&list=PLcrU7LQXdqpe8FJtxIRdWnbolxmbx8MYZ&index=9
YouTube
What is a Predictive Dialer?
#Vicidial #vicibox #predictivedialer #autodialer
Vicidial Configuration Series Part 8 - What is a Predictive Dialer?
Today we want to learn what is Predictive Dialing and how it can help the productivity of our call center Agents. We will have a short…
Vicidial Configuration Series Part 8 - What is a Predictive Dialer?
Today we want to learn what is Predictive Dialing and how it can help the productivity of our call center Agents. We will have a short…
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