India’s AI moment is slowly taking shape with IndiaAI Mission, Indian IT announcing billions of dollars of investment, and big-tech firms from the West setting up shop in India. But, is the last one really good news?  It’s déjà vu, if only AI is actually…

When the data analytics boom set about a decade ago, a three-month certification sufficed to land a job. Fresh graduates became data analysts overnight, and dashboards became the new spreadsheets.  But in the age of AI, the same formula seems broken. One…

Insurance has long carried a reputation for being slow, bureaucratic and paper-heavy. However, a quiet shift is underway. Intelligent AI agents are starting to transform the industry, promising faster claims, proactive support and personalised policies. At…

The Information Technology Enabled Services (ITeS) and Business Process Management (BPM) industry is not facing extinction; it is undergoing a radical reinvention.  The narrative that ITeS is “dead” due to automation is misleading. Instead, the sector is…