The customer relationship management (CRM) industry is undergoing a transformation with the advent of AI. What was once a digital filing system for sales and service is now evolving into a productivity engine fueled by AI. With businesses across sectors relying…

For years, robotic process automation (RPA) was the buzzword that defined enterprise efficiency. It promised a world where repetitive work vanished into code. Yet, those early automations still needed human judgment. That equation is changing fast. Dominic…

When the data analytics boom set about a decade ago, a three-month certification sufficed to land a job. Fresh graduates became data analysts overnight, and dashboards became the new spreadsheets.  But in the age of AI, the same formula seems broken. One…

For decades, enterprises have poured billions into Enterprise Resource Planning (ERP) systems to optimise operational processes. Yet, in 2025, the efficiency crisis still festers across production-heavy industries.  Despite the ERP market having surpassed…