Insurance has long carried a reputation for being slow, bureaucratic and paper-heavy. However, a quiet shift is underway. Intelligent AI agents are starting to transform the industry, promising faster claims, proactive support and personalised policies. At…

The Information Technology Enabled Services (ITeS) and Business Process Management (BPM) industry is not facing extinction; it is undergoing a radical reinvention.  The narrative that ITeS is “dead” due to automation is misleading. Instead, the sector is…

In the age of ChatGPT, Claude, and Gemini, it’s easy to believe that the AI coding landscape revolves around a handful of headline-grabbers. But, behind the spotlight lies a growing ecosystem of lesser-known models that quietly shape how developers write…

With the growing push around Zoho’s suite of products, including Arattai, often hailed as India’s answer to WhatsApp, Zoho co-founder Sridhar Vembu’s praise of MapMyIndia’s Mappls app carried more weight than a simple compliment.  By calling it the result…

For decades, enterprises have poured billions into Enterprise Resource Planning (ERP) systems to optimise operational processes. Yet, in 2025, the efficiency crisis still festers across production-heavy industries.  Despite the ERP market having surpassed…

Agora, a company that powers real-time voice, video, and AI-driven engagement, has partnered with Exotel, a cloud-based customer engagement platform, to integrate its conversational AI Engine with Exotel’s AgentStream platform. This enables enterprises to…

Every few months, some existing tech is declared ‘dead’ on social media. Earlier it was Cursor, then vector databases, even SaaS was rendered irrelevant. This week, it’s Lovable, and surprisingly, it’s not a first for the AI-based web and app development…

Adobe has announced the general availability of Adobe LLM Optimizer, a new enterprise application designed to help businesses improve visibility and authority across generative AI-powered chat services and browsers using Generative Engine Optimisation (GEO).…

Tata Consultancy Services (TCS), India’s largest IT services company, is under intense scrutiny following allegations from employee unions that the company carried out large-scale layoffs through coercion and in violation of labour laws.  Responding to queries…

Bengaluru-based SmartSoC Solutions has partnered with the ChipIN Centre at the Centre for Development of Advanced Computing (CDAC). This is to provide post-silicon validation services and foundry access to startups registered under India’s Design Linked Incentive…