The semantic structure screen readers have used for decades now also decide whether ChatGPT, Claude, Gemini, Grok, and Perplexity can read…

Three paths forward, each challenging what we value most.

Why it took Microsoft 5 years to roll out an ‘obvious fix’

It has become our favorite answer to AI-generated sameness. The reality is good products come from judgment built on facts, and the agency…

Many experienced people plateau out of sight. Whether they keep growing depends partly on the problems they’re given to tackle.

How to sell design and show the impact of design outcomes to business and finance leaders.

The people buying AI are blunt about the fact that the future is intelligence that disappears into existing platforms. Everyone wants it…

AI is bringing content design, enterprise content strategy, knowledge management, and model behavior into the same user experience. Our…

Why the forward-deployed engineer boom stops at the customer.