Three paths forward, each challenging what we value most.

Why it took Microsoft 5 years to roll out an ‘obvious fix’

It has become our favorite answer to AI-generated sameness. The reality is good products come from judgment built on facts, and the agency…

Many experienced people plateau out of sight. Whether they keep growing depends partly on the problems they’re given to tackle.

How to sell design and show the impact of design outcomes to business and finance leaders.

The people buying AI are blunt about the fact that the future is intelligence that disappears into existing platforms. Everyone wants it…

Agents now act before we ask and reach past what we authorized. A person in the loop isn’t enough if nobody owns the outcome. Here’s what…

A gym, a morning radio broadcast, and a streak counter are all answers to one question: how do you get someone to keep going when you can’t…

Designers should understand code the way an architect understands stone: what it can do, not how to cut it. AI now does the cutting.