Design lessons learned from existing research

Productive computing has had a number since 1982. Every AI product missed it, and agents missed it by minutes.

Framework and checklist for Human-AI collaboration

People do two things online. They are either consuming content or navigating to it.

AI chat made the conversation addressable and the message ephemeral. Knowledge work needs the opposite.

Why we can’t fix what we refuse to name

The work we do will look different in five years, and the people who shape that difference will be the ones who wrestled with the tools.

Validating a problem, an idea, or a solution is where most people begin discovery. The skipped judgment is whether to begin it at all.

That means looking back at the unfinished, handmade web to reinvent how we design for AI — and who we become — now.

The rising cost of computing is prompting a reevaluation of designers' expectations.

Design challenges and limitations for VR addiction treatment