The work we do will look different in five years, and the people who shape that difference will be the ones who wrestled with the tools.

Missing the business context means underselling your own work

We are all more productive, but are we still thinking?

Validating a problem, an idea, or a solution is where most people begin discovery. The skipped judgment is whether to begin it at all.

Designing a book cover isn’t about aesthetics. It’s about anticipating the reader’s behavior throughout the entire lifecycle of the book.

But not the sort of conflict you usually see on the news

How designers can save brilliant AI from dying in onboarding — before it’s too late.

A meditation on presence, AI, and the uncomfortable work of understanding people before we design for them.

That means looking back at the unfinished, handmade web to reinvent how we design for AI — and who we become — now.

Writing discovery and onboarding content for “another” new feature, but this time it’s actually gonna get read.

So late to the party, so slimy, so angry.

AI and SEO are converging. The combined pressure is reshaping how content gets made & read in ways that often deprioritise the human reader.

The rising cost of computing is prompting a reevaluation of designers' expectations.

Your website just got ghosted by an AI agent and why accessibility is your new best friend.

Weekly curated resources for designers — thinkers and makers.

Design challenges and limitations for VR addiction treatment

Designing for the gap between conversation and delegation

On a moving company’s box, and the long reach of a few quiet decisions

Why does more content not mean more quality

People pull toward pre-selected options rather than actively choosing alternatives.