The Twitter Files
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TWITTER’S SECRET BLACKLISTS.
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But after the events of Jan 6, the internal and external pressure on Twitter CEO Jack grows.

Former First Lady Michelle Obama , tech journalist Karas Wisher , ADL , high-tech VC Chris Sacca , and many others, publicly call on Twitter to permanently ban Trump.

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Dorsey was on vacation in French Polynesia the week of January 4-8, 2021. He phoned into meetings but also delegated much of the handling of the situation to senior execs @yoyoel , Twitter’s Global Head of Trust and Safety, and @vijaya Head of Legal, Policy, & Trust.

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As context, it's important to understand that Twitter’s staff & senior execs were overwhelmingly progressive.

In 2018, 2020, and 2022, 96%, 98%, & 99% of Twitter staff's political donations went to Democrats.

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In 2017, Roth tweeted that there were “ACTUAL NAZIS IN THE WHITE HOUSE.”

In April 2022, Roth told a colleague that his goal “is to drive change in the world,” which is why he decided not to become an academic.

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On January 7, Jack emails employees saying Twitter needs to remain consistent in its policies, including the right of users to return to Twitter after a temporary suspension

After, Roth reassures an employee that "people who care about this... aren't happy with where we are"

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But after the events of Jan 6, the internal and external pressure on Twitter CEO Jack grows.

Former First Lady Michelle Obama , tech journalist Karas Wisher , ADL , high-tech VC Chris Sacca , and many others, publicly call on Twitter to permanently ban Trump.

Join: The Twitter Files
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“Progress!” exclaims a member of Roth’s Trust and Safety Team.

The exchange between Roth and his colleagues makes clear that they had been pushing Jack for greater restrictions on the speech Twitter allows around elections.

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The colleague wants to know if the decision means Trump can finally be banned. The person asks, "does the incitement to violence aspect change that calculus?”

Roth says it doesn't. "Trump continues to just have his one strike" (remaining).

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Roth's colleague's query about "incitement to violence" heavily foreshadows what will happen the following day.

On January 8, Twitter announces a permanent ban on Trump due to the "risk of further incitement of violence."

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On J8, Twitter says its ban is based on "specifically how [Trump's tweets] are being received & interpreted."

But in 2019, Twitter said it did "not attempt to determine all potential interpretations of the content or its intent.”

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The *only* serious concern we found expressed within Twitter over the implications for free speech and democracy of banning Trump came from a junior person in the organization. It was tucked away in a lower-level Slack channel known as “site-integrity-auto."

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"This might be an unpopular opinion but one off ad hoc decisions like this that don’t appear rooted in policy are imho a slippery slope... This now appears to be a fiat by an online platform CEO with a global presence that can gatekeep speech for the entire world..."

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Twitter employees use the term "one off" frequently in their Slack discussions. Its frequent use reveals significant employee discretion over when and whether to apply warning labels on tweets and "strikes" on users. Here are typical examples.

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The Twitter Files
11. “We control visibility quite a bit. And we control the amplification of your content quite a bit. And normal people do not know how much we do,” one Twitter engineer told us. Two additional Twitter employees confirmed. Join: The Twitter Files
Recall from #TwitterFiles2.According to Twitter staff, "We control visibility quite a bit. And we control the amplification of your content quite a bit. And normal people do not know how much we do."

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Twitter employees recognize the difference between their own politics & Twitter's Terms of Service (TOS), but they also engage in complex interpretations of content in order to stamp out prohibited tweets, as a series of exchanges over the "#stopthesteal" hashtag reveal.

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