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We’re experiencing a wider AWS outage that’s also affecting other major services (e.g., Snapchat, Robinhood, McDonald’s). As a result, some features may be delayed or unavailable:
- Bitcoin Lightning Network deposits and withdrawals
Your funds are safe. No action is needed.
Status
- Cause: ongoing AWS outage affecting our infrastructure.
- Action: working with AWS and deploying mitigations.
- ETA: recovery expected shortly.
We will update you as soon as the problem has been resolved .
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✅AWS-Related Disruption Has Been Resolved
Service has been restored after a broader AWS incident that also affected other major services (e.g., Snapchat, Robinhood, McDonald’s).
All systems are operating normally. If you submitted a transaction during the incident window, it may appear with a delay but will process shortly.
Thanks for your patience.
Service has been restored after a broader AWS incident that also affected other major services (e.g., Snapchat, Robinhood, McDonald’s).
All systems are operating normally. If you submitted a transaction during the incident window, it may appear with a delay but will process shortly.
Thanks for your patience.
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Happy Thanksgiving from all of us at Sugar Sweeps! 🦃🍁
Today we’re extra thankful for amazing players like you who bring the sweetness to every spin. May your day be filled with family, laughter, delicious food, and a few extra lucky wins sprinkled on top! Here’s to good vibes, full hearts, and even fuller plates.
Gratefully yours,
The Sugar Sweeps Team ❤️
Today we’re extra thankful for amazing players like you who bring the sweetness to every spin. May your day be filled with family, laughter, delicious food, and a few extra lucky wins sprinkled on top! Here’s to good vibes, full hearts, and even fuller plates.
Gratefully yours,
The Sugar Sweeps Team ❤️
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📣 SugarSweeps Test Platform — Volunteers Wanted 🚀
Hello SugarSweeps Community,
We’re preparing to launch a new SugarSweeps platform, and we’re inviting volunteers to help us test it before the official release.
Your feedback will help us identify bugs, delays, or improvements so we can deliver the best possible experience.
🔗 Test Platform
👉 https://suggarsweeps-prod.com/
⚠️ IMPORTANT — Choose ONE option
Option 1: Log in with your current SugarSweeps account
- Your data will be migrated to the test platform
- Your SugarSweeps.com account will be temporarily blocked during testing
- Restored once testing ends
Option 2: Create a NEW account (Recommended)
- Use a different email
- You’ll receive new gaming packs and new game usernames/passwords
- Your original SugarSweeps.com account stays active
🔄 Normal Testing Flow
During testing, you can deposit, transfer, redeem, and withdraw normally to help us detect any issues or delays.
Testing will end on Sunday Midnight EST.
🐞 Bug Bounty
Report bugs here:
👉 https://shorturl.at/TlJl5
💰REWARDS:
🟩 Minor: $10
🟧 Medium: $25
🟥 Critical: $50
💬 Support
If you need help, contact Live Support on the site.
Hello SugarSweeps Community,
We’re preparing to launch a new SugarSweeps platform, and we’re inviting volunteers to help us test it before the official release.
Your feedback will help us identify bugs, delays, or improvements so we can deliver the best possible experience.
🔗 Test Platform
👉 https://suggarsweeps-prod.com/
⚠️ IMPORTANT — Choose ONE option
Option 1: Log in with your current SugarSweeps account
- Your data will be migrated to the test platform
- Your SugarSweeps.com account will be temporarily blocked during testing
- Restored once testing ends
Option 2: Create a NEW account (Recommended)
- Use a different email
- You’ll receive new gaming packs and new game usernames/passwords
- Your original SugarSweeps.com account stays active
🔄 Normal Testing Flow
During testing, you can deposit, transfer, redeem, and withdraw normally to help us detect any issues or delays.
Testing will end on Sunday Midnight EST.
🐞 Bug Bounty
Report bugs here:
👉 https://shorturl.at/TlJl5
💰REWARDS:
🟩 Minor: $10
🟧 Medium: $25
🟥 Critical: $50
💬 Support
If you need help, contact Live Support on the site.
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✍️Note to players who are testing the new Sugar Sweeps 2.0.
1. This is a testing environment, so you won’t be able to verify your identity to claim a bonus.
2. If you registered a new account and don’t see Gaming accounts available, please wait a moment. We’ll make the necessary configuration, and they’ll be available soon.
1. This is a testing environment, so you won’t be able to verify your identity to claim a bonus.
2. If you registered a new account and don’t see Gaming accounts available, please wait a moment. We’ll make the necessary configuration, and they’ll be available soon.
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❤️We appreciate your patience as we navigate this testing process together.
In the meantime, you can continue playing on your original Sugar Sweeps account while we work on resolving some of the technical issues.
In the meantime, you can continue playing on your original Sugar Sweeps account while we work on resolving some of the technical issues.
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You cannot transfer balances from Sugar Sweeps 1.0 to Sugar Sweeps 2.0.
P2P transfers are currently not available on the testing environment.
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Our team is working quickly to resolve this, and normal service will resume shortly.
Thank you for your patience!
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Thank you for your patience—we appreciate you!
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Update
❌ We are currently experiencing unusually high volume.
Your transfer or redemption request may take longer than usual to process.
❌ Our team is actively working on resolving this and processing all requests as quickly as possible.
We appreciate your patience and will notify you as soon as it has been completed.
Your transfer or redemption request may take longer than usual to process.
We appreciate your patience and will notify you as soon as it has been completed.
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Update
✅ All systems are now operating normally.
✅ All pending transfer and redemption requests are being processed in a timely manner.
Thank you for your patience during this time.
Thank you for your patience during this time.
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In the coming hours, SugarSweeps will migrate to a new platform.
What’s coming:
Use your same email & password
All balances, deposits, redeems, transfers & withdrawals remain intact
Domain stays the same: sugarsweeps.com
If you experience any issues, please contact support.
Thank you for your patience — big improvements ahead 💙
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SugarSweeps is officially migrating to our new platform right now.
We’ll be down for up to 30 minutes to 1 hour max while we upgrade everything
Sit tight — we’ll be back stronger than ever.
Thank you for rocking with us 💙
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Sorry for the delay, still working on things —
but no worries at all, we’ve got something epic coming 👀
🎁 Lots of drops happening today, so be ready!
but no worries at all, we’ve got something epic coming 👀
🎁 Lots of drops happening today, so be ready!
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