SuchChat Updates

🖼️ You can now see previews for anything (images, videos, stickers, voice notes, locations, etc.) right in Telegram notifications. All these new media notifications still include a hashtag for easier lookup.

📎 You can now reply with anything (images, videos, stickers, etc.) directly from Telegram. Just hit Reply in the context menu and send/attach whatever you want.

With these two updates, you’re getting a fully functional inline mode — so you can be even more productive without leaving Telegram.

Still don’t have a support bot? Create it now: @SuchChatBot

SuchChat Pricing Update

Great news — there's no limit on active chats/month anymore!

Our new plans start at $9/month. You will only pay more if you hire agents to help you.

SuchChat Standard: $9/agent/month
✅ Unlimited chats
✅ Unlimited messages
✅ Unlimited quick replies

SuchChat Pro: $19/agent/month
✅ All from SuchChat Standard
✅ No such.chat branding

Not sure if SuchChat is a good fit for you? Enjoy our free 7 days trial!

👉 To subscribe, please open app.such.chat in the browser, open your bot settings and click Subscribe.

👥 You can manage your team (add/remove agents) in bot settings as well.

P.S. This channel is now public: @SuchChat

Banning Spamers

You can now ban spamers that abuse your support bot. Just reply with /ban to a Telegram notification, that's it!

You can also clean up your notifications feed after them with /delete_notifications — this one will remove all Telegram noitifications you received from the sender.

Questions? We’re here to help: @SuchSupportBot

Website Update

We've just updated our website:
✅ testimonials from our customers;
✅ step-by-step tutorial with tips & tricks;
✅ other info.

Check it out! 👉 https://such.chat/

Custom commands

You can now create custom commands in your support bot!

/set_command — create (or edit) a command
/delete_command — remove a command

A custom command response can be anything — formatted text, link, image, video, even a gif or a sticker.

Your users will see the custom commands in the bot menu.

SuchChat Video Tutorial

We've just started our YouTube channel and posted our first video!

👉 https://www.youtube.com/watch?v=GnGKO5o1xc0

It's an in-depth tutorial on using SuchChat for customer support in Telegram.

Learn to:
✅ Create your customer support bot
✅ Reply to messages (using Telegram and SuchChat web app)
✅ Set welcome messages and quick replies
✅ Manage your support team members

SuchChat is now free! 🎉

✓ 100% free ✓ No ads ✓ No limits

SuchChat is a feedback bot for channel admins, entrepreneurs, and customer support teams.

Create your bot now:
👉 @SuchChatBot

Features, video tutorial, FAQ: https://such.chat/

Chat with support: @SuchSupportBot

SUCH updates

We’re excited to share some bot updates with you!

First of all, there’s a small naming update: SuchChat is now SUCH (@SUCH).

As you can see on the video, we added a bot menu where you can: add/edit custom commands, share your bot links, or just list your bots.

And there’re some web app improvements too:
✓ animated and even custom emojis are now displayed properly 😎
✓ you can now see message replies and jump to the original messages quickly
✓ speed and stability improved (especially on mobile devices)

You can now send stickers!

We're happy to announce that the SUCH web app now supports stickers in addition to emojis and GIFs!

To add a sticker pack, just
1) send a sticker to your bot
2) open the chat on app.such.chat
3) click on the sticker, then click Add

SUCH in Trending Apps 🎉

We were just featured in @TrendingApps, a curated catalog of Telegram apps backed by TON Foundation!

Thanks for your love and support 🙌

https://t.me/trendingapps/148

Quick View

SUCH is becoming even easier to use on the go with our new Quick View button under message notifications.

It gives instant access to the chat history without leaving the Telegram app. Check previous messages and reply to the notification to send your response!

Broadcasts

Got something special to share with your audience? Whether it's a new product launch, a sale, or a giveaway, a broadcast is the way to go!

Broadcasts are messages sent simultaneously to all bot chats.

Bots can't initiate conversations with new users (for obvious anti-spam reasons), but anyone who has previously interacted with your bot will receive your message.

Broadcasts boast significantly higher open rates than regular channels.

To kick things off, simply send /broadcast to your bot. From there, you'll have the option to customize your broadcast or send it to everyone, or target specific users.

All message types are supported, including photo/video galleries. Broadcasts are available for SUCH PRO subscribers, with more premium features on the horizon.

Chat with Groups

Need to support clients who are not individuals but teams, or perhaps entire communities?

With SUCH, you can chat with Telegram groups!

Your bot can be added to group chats. In the SUCH app, you and your team will see groups just like normal chats, allowing you to send anything there, including stickers and GIFs. Additionally, custom commands and broadcasts also work with groups!

Group chats are now available to all SUCH PRO subscribers 🚀

Welcome to SUCH!

@SUCH is a support bot builder for Telegram.

SUCH is built for Telegram channel admins, bot/app developers, business owners, and customer support teams.

It has many features to help you streamline your support communications:
◾️ GPT integration for AI bots
◾️ feature-rich web app
◾️ chat history mini-app
◾️ teamwork
◾️ chat with groups
◾️ broadcasts
◾️ welcome message
◾️ mute, block, snooze, close & reopen chats
◾️ custom commands

Tutorial · Website · Help Center · Support

Creating a Telegram bot with SUCH only takes a few minutes.

Create a bot now! 👇

Pinned Message Button

Stay connected with your channel followers by creating a pinned message button!

These buttons are perfect for support/feedback bots, as they are always visible and super-easy to locate.

What type of button will you create? Here are a few ideas to get you started:

◾️ 📞 Contact Us
◾️ 🚀 Get Started
◾️ 📖 Book
◾️ ✍️ Apply
◾️ 💡 Suggest Post

Ready to add a button to your pinned post?

Use the /channel_button command in @SUCH!

Voice-to-Text: Simplifying Your Communication

Ever received a voice message that was hard to follow? Voice messages can often be messy, too long, and unstructured. They can be a real hassle to deal with.

With SUCH PRO, you can now instantly convert these voice messages to text!

Powered by OpenAI Whisper, one of the world's best voice-to-text engines, this feature ensures clarity and ease of use.

The Voice-to-Text button is already available for all PRO bots. 🎉

SUCH Blog Is Now Live! 🚀

Check it out:

👉 such.chat/blog

We'll be adding more articles in the coming months on topics like:

◾️ Telegram Hacks & Tips
◾️ Telegram for Business
◾️ Telegram Bots

What would you like us to write about?
Leave a comment below 👇

AI Support Bots

We’re excited to announce that we will soon be releasing SUCH AI, a new feature that will save you time and resources in communicating with your users, followers, and clients.

With SUCH AI, your support bot will:

🤖 Be nearly as smart as ChatGPT
📚 Know everything about your products/services
🎙️ Understand images and voice messages
🌍 Understand different languages
🔄 Easily switch between AI and human support

Try out the AI in our bot!
👉 @SuchSupportBot

We might reward testers who give the most valuable feedback on our AI capabilities. Rewards will be in SUCH AI credits, which you can use in your own bot after the public release.

AI Support Bots

We’re thrilled to announce that you can now create AI support bots in @SUCH!

How to Set It Up

Here's our Help Center article that explains how to set it up in detail:
👉 https://help.such.chat/how-to-create-an-ai-support-bot

Start Building Your AI Support Bot Today!

Get started with SUCH AI now and revolutionize your customer support experience!

P.S. SUCH AI is available for all bots, FREE & PRO!