SUCH / news
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Official news channel for @SUCH — Support Bot Builder For Telegram.
Web: https://such.chat
Support: @SuchSupportBot
Download Telegram
SuchChat Free Tier

You can now start using SuchChat for free! No credit card required.

💬 Up to 100 active chats/month
👥 Unlimited team members
⚡️ Unlimited quick replies
✉️ Unlimited messages

Get Started:
@SuchChatBot

Contact Support:
@SuchSupportBot

Features, Pricing, FAQ:
such.chat
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Such a day, such a launch!

We’ve just launched SuchChat on ProductHunt! 🥳
https://www.producthunt.com/posts/suchchat

When you have a spare minute — please give us some feedback on ProductHunt, we highly appreciate it. Thanks in advance! 🙌

Just came from ProductHunt page?

Get Started:
@SuchChatBot

Tutorial:
Getting Started with SuchChat

Contact Support:
@SuchSupportBot
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SuchChat Updates

🖼️ You can now see previews for anything (images, videos, stickers, voice notes, locations, etc.) right in Telegram notifications. All these new media notifications still include a hashtag for easier lookup.

📎 You can now reply with anything (images, videos, stickers, etc.) directly from Telegram. Just hit Reply in the context menu and send/attach whatever you want.

With these two updates, you’re getting a fully functional inline mode — so you can be even more productive without leaving Telegram.

Still don’t have a support bot? Create it now: @SuchChatBot
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SuchChat Pricing Update

Great news — there's no limit on active chats/month anymore!

Our new plans start at $9/month. You will only pay more if you hire agents to help you.

SuchChat Standard: $9/agent/month
Unlimited chats
Unlimited messages
Unlimited quick replies

SuchChat Pro: $19/agent/month
All from SuchChat Standard
No such.chat branding

Not sure if SuchChat is a good fit for you? Enjoy our free 7 days trial!

👉 To subscribe, please open app.such.chat in the browser, open your bot settings and click Subscribe.

👥 You can manage your team (add/remove agents) in bot settings as well.

P.S. This channel is now public: @SuchChat
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Banning Spamers

You can now ban spamers that abuse your support bot. Just reply with /ban to a Telegram notification, that's it!

You can also clean up your notifications feed after them with /delete_notifications — this one will remove all Telegram noitifications you received from the sender.

Questions? We’re here to help: @SuchSupportBot
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Website Update

We've just updated our website:
testimonials from our customers;
step-by-step tutorial with tips & tricks;
other info.

Check it out! 👉 https://such.chat/
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Custom commands

You can now create custom commands in your support bot!

/set_command — create (or edit) a command
/delete_command — remove a command

A custom command response can be anything — formatted text, link, image, video, even a gif or a sticker.

Your users will see the custom commands in the bot menu.
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SuchChat Video Tutorial

We've just started our YouTube channel and posted our first video!

👉 https://www.youtube.com/watch?v=GnGKO5o1xc0

It's an in-depth tutorial on using SuchChat for customer support in Telegram.

Learn to:
Create your customer support bot
Reply to messages (using Telegram and SuchChat web app)
Set welcome messages and quick replies
Manage your support team members
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SuchChat is now free! 🎉

✓ 100% free ✓ No ads ✓ No limits

SuchChat is a feedback bot for channel admins, entrepreneurs, and customer support teams.

Create your bot now:
👉 @SuchChatBot

Features, video tutorial, FAQ: https://such.chat/

Chat with support: @SuchSupportBot
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SUCH updates

We’re excited to share some bot updates with you!

First of all, there’s a small naming update: SuchChat is now SUCH (@SUCH).

As you can see on the video, we added a bot menu where you can: add/edit custom commands, share your bot links, or just list your bots.

And there’re some web app improvements too:
✓ animated and even custom emojis are now displayed properly 😎
✓ you can now see message replies and jump to the original messages quickly
✓ speed and stability improved (especially on mobile devices)
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You can now send stickers!

We're happy to announce that the SUCH web app now supports stickers in addition to emojis and GIFs!

To add a sticker pack, just
1) send a sticker to your bot
2) open the chat on app.such.chat
3) click on the sticker, then click Add
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Dark mode, mute options, and more

We've just shipped a few more updates for SUCH web app:
🌚 Dark mode, for your eyes comfort during those late-hour working sessions
🔕 Mute options, so that you can mute very active chats for an hour, 8 hours, a day, or more
ℹ️ Bot username indication in the chat header, so you can instantly understand which one of your bots is used for the current chat

We've also fixed some bugs and improved the overall stability and speed.

⭐️⭐️⭐️⭐️⭐️Do you like SUCH? Please rate us on Trustpilot! We've just created our profile there, and our team will be super happy to see your reviews! Here's the link: https://www.trustpilot.com/evaluate/such.chat
Thank you 🙌
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SUCH in Trending Apps 🎉

We were just featured in @TrendingApps, a curated catalog of Telegram apps backed by TON Foundation!

Thanks for your love and support 🙌

https://t.me/trendingapps/148
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Quick View

SUCH is becoming even easier to use on the go with our new Quick View button under message notifications.

It gives instant access to the chat history without leaving the Telegram app. Check previous messages and reply to the notification to send your response!
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Broadcasts

Got something special to share with your audience? Whether it's a new product launch, a sale, or a giveaway, a broadcast is the way to go!

Broadcasts are messages sent simultaneously to all bot chats.


Bots can't initiate conversations with new users (for obvious anti-spam reasons), but anyone who has previously interacted with your bot will receive your message.

Broadcasts boast significantly higher open rates than regular channels.

To kick things off, simply send /broadcast to your bot. From there, you'll have the option to customize your broadcast or send it to everyone, or target specific users.

All message types are supported, including photo/video galleries. Broadcasts are available for SUCH PRO subscribers, with more premium features on the horizon.
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Chat with Groups

Need to support clients who are not individuals but teams, or perhaps entire communities?

With SUCH, you can chat with Telegram groups!

Your bot can be added to group chats. In the SUCH app, you and your team will see groups just like normal chats, allowing you to send anything there, including stickers and GIFs. Additionally, custom commands and broadcasts also work with groups!

Group chats are now available to all SUCH PRO subscribers 🚀
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Welcome to SUCH!

@SUCH is a support bot builder for Telegram.

SUCH is built for Telegram channel admins, bot/app developers, business owners, and customer support teams.

It has many features to help you streamline your support communications:
◾️ GPT integration for AI bots
◾️ feature-rich web app
◾️ chat history mini-app
◾️ teamwork
◾️ chat with groups
◾️ broadcasts
◾️ welcome message
◾️ mute, block, snooze, close & reopen chats
◾️ custom commands

Tutorial · Website · Help Center · Support

Creating a Telegram bot with SUCH only takes a few minutes.

Create a bot now! 👇
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Pinned Message Button

Stay connected with your channel followers by creating a pinned message button!

These buttons are perfect for support/feedback bots, as they are always visible and super-easy to locate.

What type of button will you create? Here are a few ideas to get you started:

◾️ 📞 Contact Us
◾️ 🚀 Get Started
◾️ 📖 Book
◾️ ✍️ Apply
◾️ 💡 Suggest Post


Ready to add a button to your pinned post?

Use the /channel_button command in @SUCH!
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Voice-to-Text: Simplifying Your Communication

Ever received a voice message that was hard to follow? Voice messages can often be messy, too long, and unstructured. They can be a real hassle to deal with.

With SUCH PRO, you can now instantly convert these voice messages to text!

Powered by OpenAI Whisper, one of the world's best voice-to-text engines, this feature ensures clarity and ease of use.

The Voice-to-Text button is already available for all PRO bots. 🎉
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