Pillar FAQ
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Official Terms & Info for @PillarMM
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@Pillar – Terms of Service

By using our middleman service, you agree to these terms.

Fees & Payments
• Fee is 2%, minimum $10. Non-refundable once the deal starts.
• Crypto network fees and market fluctuations are not covered.
• Unpaid fees are deducted from the transaction before funds are released.

Before Sending Funds
• Always confirm with us before sending. Sending without confirmation voids our responsibility.

Wallet Address
• The address may change between deals and even during a single deal. This is standard security practice to protect against tracking, compromise, and address poisoning.
• Confirm the address every time before sending, even if it looks the same as before.

Account & Funds
• If a Telegram account is banned, compromised, or flagged as suspicious, funds may be held pending review.
• We reserve the right to delay, suspend, or investigate any suspicious transaction.

Deal Responsibility
• We secure the transfer of funds. We are not responsible for revoked, reclaimed, or banned accounts/products after the deal is completed.
• Both parties must remain responsive. Excessive delays may result in cancellation.
How It Works

Step 1: Agree on the Deal
Buyer and seller agree on the item, price, and terms before contacting us.

Step 2: Contact @XaneyMM or @KIieve
Both parties join a group with the middleman. State the deal details clearly: what is being exchanged, for how much, and in what currency.

Step 3: Buyer Sends Funds
We provide a wallet address. The buyer sends the full amount plus our fee. Always confirm the address with us before sending.

Step 4: Seller Delivers the Item
Once we confirm the funds are received, the seller transfers the account, username, or product to the buyer.

Step 5: Buyer Confirms Receipt
After the buyer verifies everything is in order, we release the funds to the seller minus our fee.

Step 6: Deal Closed
Both parties confirm completion. The group is archived or deleted. Done.