🟥 Users who didn't get free repair for the Touch and camera dead please reply to this message with your jobsheets
I have WON cases against bharti AXA , CoolWink and have received my money.
I can help you all, Provided you all support me
Credit - @bhavik4hoc
1. goto : https://consumerhelpline.gov.in/user/signup.php
2. Signup
3. Click Register Complain
4. Enter ur details and once submitted u get GREEN BAR Like Below. share in this group.
Example Post How To Write
Be Creative Just Don't Copy Paste, Write Your Own
⬇⬇⬇⬇⬇
We are poco Community want to draw attention of consumer forum about this cheating done to indian customer from CHINA company.
they recently pushed update to phone software which have damaged most of the motherboard and their camera has stopped working.
So far it has infected more then 500 users and slowly and daily many users are complaining the same.
Company has accepted in twitter post that it has done because of their recent update. (https://twitter.com/POCOSupport/status/1404825590515916808)
they are providing replacement to only devices under warranty and asking non warranty devices to pay.
We request you to interfere this matter and do needful. rightful and lawful way out.
Don't forget to attach letter from Poco stating that Update made camera dead while you file a case
Thank you.
I can help you all, Provided you all support me
Credit - @bhavik4hoc
1. goto : https://consumerhelpline.gov.in/user/signup.php
2. Signup
3. Click Register Complain
4. Enter ur details and once submitted u get GREEN BAR Like Below. share in this group.
Example Post How To Write
Be Creative Just Don't Copy Paste, Write Your Own
⬇⬇⬇⬇⬇
We are poco Community want to draw attention of consumer forum about this cheating done to indian customer from CHINA company.
they recently pushed update to phone software which have damaged most of the motherboard and their camera has stopped working.
So far it has infected more then 500 users and slowly and daily many users are complaining the same.
Company has accepted in twitter post that it has done because of their recent update. (https://twitter.com/POCOSupport/status/1404825590515916808)
they are providing replacement to only devices under warranty and asking non warranty devices to pay.
We request you to interfere this matter and do needful. rightful and lawful way out.
Don't forget to attach letter from Poco stating that Update made camera dead while you file a case
Thank you.
Twitter
POCO India Support
Dear POCO users, A few of you have approached us with a 'camera not working' issue on the POCO X2. We have detailed out the steps that need to be followed to fix it. Please go through the letter to know more.
🟥 Important Announcement regarding the Group
- We admins , have come across the decision to stop fighting and asking jobsheets.
- We have tried our best to help the community and get free repairs.
Many have got it too , in case you need some jobsheets for anything.
🟣 So our final conclusion of this matter is - 👇
Issue was caused by poco by pushing Faulty update, you can get this statement from recordings of customer care.
(Though we suspect it was more of like manufacturing defects in the phone )
1) You can try service center , by urging them again and again calling customer care , showing jobsheets of people who got it resolved for free earlier.
2) Can try consumer court , you need a jobsheet number too for that. Remember , read the consumer law first and write a perfect report shaped on those laws targetting the bad doings of the company.
3) Alternatively u can try local phone repairs too. Could Costs around 1-3 k rs , search poco X2 ic reballing on YouTube to know more about what is it and how it's done. Ic reballing will fix both camera and touch issue too.
And get rid of this beautiful phone ruined by an incompetent management of popo.
*And never buy poco again in life , I wont and never say every phones will have issues , but staying with/ towards the customer in bad times(customer support) is also a thing, which was lacked by poco company in our case.
We are not going to delete the group , because it has so many important Files nd data on this , that can be used in future by anyone.
And also will keep posting important updates in channel as they come.
- Thank you everyone for taking part in the movement and giving all the support possible and helping many. 🙏🙏
Your tweets , hardwork and support can't be forgotten ❤️
Keep this chat limited to issue talks only. Off topic contents will be moderated.
- We admins , have come across the decision to stop fighting and asking jobsheets.
- We have tried our best to help the community and get free repairs.
Many have got it too , in case you need some jobsheets for anything.
🟣 So our final conclusion of this matter is - 👇
Issue was caused by poco by pushing Faulty update, you can get this statement from recordings of customer care.
(Though we suspect it was more of like manufacturing defects in the phone )
1) You can try service center , by urging them again and again calling customer care , showing jobsheets of people who got it resolved for free earlier.
2) Can try consumer court , you need a jobsheet number too for that. Remember , read the consumer law first and write a perfect report shaped on those laws targetting the bad doings of the company.
3) Alternatively u can try local phone repairs too. Could Costs around 1-3 k rs , search poco X2 ic reballing on YouTube to know more about what is it and how it's done. Ic reballing will fix both camera and touch issue too.
And get rid of this beautiful phone ruined by an incompetent management of popo.
*And never buy poco again in life , I wont and never say every phones will have issues , but staying with/ towards the customer in bad times(customer support) is also a thing, which was lacked by poco company in our case.
We are not going to delete the group , because it has so many important Files nd data on this , that can be used in future by anyone.
And also will keep posting important updates in channel as they come.
- Thank you everyone for taking part in the movement and giving all the support possible and helping many. 🙏🙏
Your tweets , hardwork and support can't be forgotten ❤️
Keep this chat limited to issue talks only. Off topic contents will be moderated.
🟥 Group Rules
- No abuse
- No spamming
- Check pinned messages and NOTES for camera issue related stuff
- Don't tag and ask for same things unnecessarily
- Off Topic allowed to an extent
- No abuse
- No spamming
- Check pinned messages and NOTES for camera issue related stuff
- Don't tag and ask for same things unnecessarily
- Off Topic allowed to an extent
Those Who Don't Have Camera Issues Please Leave The Group. We will be asking proofs from everyone soon.
First Attempt To Stop Inflow Of Money To POCO/Xiaomi. Under 2.5K A Reputed Shop In Bengaluru Is Offering To Repair Out Of Warranty Devices. IC Re-Balling is being done.
Guys having issues with Camera And Touch can contact the Shop and get to know further details. No need to trouble admins or people here anymore. Out Of Warranty Devices Only.
In POCO AMA today Anuj Sharma distributed this Google Form to Only X2 Camera Dead Users. Repaired/Not Repaired, Mandatory to fill.
https://forms.gle/LLAUF7jyRMf3tjf77
https://forms.gle/LLAUF7jyRMf3tjf77
Google Docs
POCO X2 - Survey
Fill in the form with accurate details to help us understand your feedback and get back to you inorder to help you better
Hey Guys
We have seen a surge in camera death cases again
We appreciate if you guys can make some time and help your fellow mates even after if you have switched devices to help in tweeting and raising the issue again.
Lets go team.... Happy Tweeting
We have seen a surge in camera death cases again
We appreciate if you guys can make some time and help your fellow mates even after if you have switched devices to help in tweeting and raising the issue again.
Lets go team.... Happy Tweeting
Guys Please Tweet First and Then Share The Tweet Links In Group so that we can create some noise
Oof Redmi Joins The POCO Club 😅😅
https://xiaomi-central.com/redmi-note-10-pro-do-not-update-yet/?s=09
https://xiaomi-central.com/redmi-note-10-pro-do-not-update-yet/?s=09