π
PocoX2camera@gmail.com
Yoh have to share your jobsheets and issue on this gmail
This email is made by Rakesh bhai , only for cam dead issue users
So please do it ASAP
ππ»ππ»
PocoX2camera@gmail.com
Yoh have to share your jobsheets and issue on this gmail
This email is made by Rakesh bhai , only for cam dead issue users
So please do it ASAP
ππ»ππ»
π Whoever visited service centre and they have there jobsheet send your job sheet and ss of himanshu tandon saying that he claimed about free service. And explain the whole issue in the email.
Email - service.in@poco.net
Email - service.in@poco.net
π΄ Note (Regarding Free Repair)
:
In case the guys at SC deny free repair , just tweet about the issue
You'll get a form to fill
Then You'll get a call from Service Center regarding free repair ππ»
:
In case the guys at SC deny free repair , just tweet about the issue
You'll get a form to fill
Then You'll get a call from Service Center regarding free repair ππ»
π₯ MIUI 12.5.1.0 UPDATE
Rolling out for Testers
πͺ΅ Changelog
-June Security Patch
- Status bar icons changed
- Blur back in recent apps
- Whatsapp notification fixed
- Improved RAM management
- Notes app updated
- Updated Notification bar
Etc.
Rolling out for Testers
πͺ΅ Changelog
-June Security Patch
- Status bar icons changed
- Blur back in recent apps
- Whatsapp notification fixed
- Improved RAM management
- Notes app updated
- Updated Notification bar
Etc.
π¦ Important announcement regarding Mi A3 - X2 exchange Offer
- From past few days we have noticed a lot of users are being recommended Mi A3 as exchange instead of changing the motherboard in X2
- We recommend you to reject the offer because of various reasons
β¦οΈPoco X2 is much better in terms of specs and features
β¦οΈService center is giving MI A3 because lot of units got bricked due to an update.
β¦οΈMi A3 was priced around 12k with Snap 665 and HD+ panel
Whereas poco X2 was priced at β 16k being a much better vfm package
β¦οΈSo its better to ask them for changing motherboard and reject the Mi A3 offer
If they don't repair your device for free
Kindly follow the steps for free replacement posted earlier ππ»
Thank you ππ»
------------------------------------
- From past few days we have noticed a lot of users are being recommended Mi A3 as exchange instead of changing the motherboard in X2
- We recommend you to reject the offer because of various reasons
β¦οΈPoco X2 is much better in terms of specs and features
β¦οΈService center is giving MI A3 because lot of units got bricked due to an update.
β¦οΈMi A3 was priced around 12k with Snap 665 and HD+ panel
Whereas poco X2 was priced at β 16k being a much better vfm package
β¦οΈSo its better to ask them for changing motherboard and reject the Mi A3 offer
If they don't repair your device for free
Kindly follow the steps for free replacement posted earlier ππ»
Thank you ππ»
------------------------------------
π¦ Features and fixes
- Added work profile
- Improved Ram management
- Improved Notification Bar
- Fixed notification bugs
- Volume slider UI changes
- Overheating decreased
- Less heating while charging
- Notes app updated
- Gaming performance better
- Less throttling than previous update
- New UI Sounds
- New boot animation with boot sound
- Fixed sound problem
- Charging speed increased
β¦οΈBUGS AND ISSUES
- Window transition lag
- Lag while scrolling
- Volume slider and notification bar Ui laggy
- Few bugs like notification bar isn't visible with few apps
β Remarks -
We'd recommend you to wait for few more days as there's lag and stuttering problem after the update
Incase if you have updated already
Factory resetting might help ππ»
π₯ EDIT -
After restarting device 2-3 times and using for few hours , its now much smoother (Little bit stuttering while scrolling is still visible)
You can use dark mode
As the lags are occurring frequently in light mode only
- Added work profile
- Improved Ram management
- Improved Notification Bar
- Fixed notification bugs
- Volume slider UI changes
- Overheating decreased
- Less heating while charging
- Notes app updated
- Gaming performance better
- Less throttling than previous update
- New UI Sounds
- New boot animation with boot sound
- Fixed sound problem
- Charging speed increased
β¦οΈBUGS AND ISSUES
- Window transition lag
- Lag while scrolling
- Volume slider and notification bar Ui laggy
- Few bugs like notification bar isn't visible with few apps
β Remarks -
We'd recommend you to wait for few more days as there's lag and stuttering problem after the update
Incase if you have updated already
Factory resetting might help ππ»
π₯ EDIT -
After restarting device 2-3 times and using for few hours , its now much smoother (Little bit stuttering while scrolling is still visible)
You can use dark mode
As the lags are occurring frequently in light mode only
Bhai koi service center wala free repair ni de rha .mera ek sc me to iske regarding fight ho gya tha to phir mai other sc gya to waha par v mana kr diya charge maang rhe the.mene proof diya jaya free repair ka bola gya hai.baadme unho phone submit kiya inspection ke naam par.kuch din baad mere bola phone replace hoga(new poco X2) fir mi A3 de rha tha last motherboard change kiya tab diya.1.5 mounth baad bana
New poll for device MFD month pinned in our group ππ»
https://t.me/PocoX2CameraNotWorking/37922
https://t.me/PocoX2CameraNotWorking/37922
Telegram
Yash in Poco X2 Camera Issue
[only for those who faced camera issue] Check the device box and vote for the manufacturing month.
January 2020 (if before please mention) / February 2020 / March 2020 / April 2020 / May 2020 / June 2020 / July 2020 / August 2020 / September 2020 and laterβ¦
January 2020 (if before please mention) / February 2020 / March 2020 / April 2020 / May 2020 / June 2020 / July 2020 / August 2020 / September 2020 and laterβ¦
π₯ Users who didn't get free repair for the Touch and camera dead please reply to this message with your jobsheets
I have WON cases against bharti AXA , CoolWink and have received my money.
I can help you all, Provided you all support me
Credit - @bhavik4hoc
1. goto : https://consumerhelpline.gov.in/user/signup.php
2. Signup
3. Click Register Complain
4. Enter ur details and once submitted u get GREEN BAR Like Below. share in this group.
Example Post How To Write
Be Creative Just Don't Copy Paste, Write Your Own
β¬β¬β¬β¬β¬
We are poco Community want to draw attention of consumer forum about this cheating done to indian customer from CHINA company.
they recently pushed update to phone software which have damaged most of the motherboard and their camera has stopped working.
So far it has infected more then 500 users and slowly and daily many users are complaining the same.
Company has accepted in twitter post that it has done because of their recent update. (https://twitter.com/POCOSupport/status/1404825590515916808)
they are providing replacement to only devices under warranty and asking non warranty devices to pay.
We request you to interfere this matter and do needful. rightful and lawful way out.
Don't forget to attach letter from Poco stating that Update made camera dead while you file a case
Thank you.
I can help you all, Provided you all support me
Credit - @bhavik4hoc
1. goto : https://consumerhelpline.gov.in/user/signup.php
2. Signup
3. Click Register Complain
4. Enter ur details and once submitted u get GREEN BAR Like Below. share in this group.
Example Post How To Write
Be Creative Just Don't Copy Paste, Write Your Own
β¬β¬β¬β¬β¬
We are poco Community want to draw attention of consumer forum about this cheating done to indian customer from CHINA company.
they recently pushed update to phone software which have damaged most of the motherboard and their camera has stopped working.
So far it has infected more then 500 users and slowly and daily many users are complaining the same.
Company has accepted in twitter post that it has done because of their recent update. (https://twitter.com/POCOSupport/status/1404825590515916808)
they are providing replacement to only devices under warranty and asking non warranty devices to pay.
We request you to interfere this matter and do needful. rightful and lawful way out.
Don't forget to attach letter from Poco stating that Update made camera dead while you file a case
Thank you.
Twitter
POCO India Support
Dear POCO users, A few of you have approached us with a 'camera not working' issue on the POCO X2. We have detailed out the steps that need to be followed to fix it. Please go through the letter to know more.
π₯ Important Announcement regarding the Group
- We admins , have come across the decision to stop fighting and asking jobsheets.
- We have tried our best to help the community and get free repairs.
Many have got it too , in case you need some jobsheets for anything.
π£ So our final conclusion of this matter is - π
Issue was caused by poco by pushing Faulty update, you can get this statement from recordings of customer care.
(Though we suspect it was more of like manufacturing defects in the phone )
1) You can try service center , by urging them again and again calling customer care , showing jobsheets of people who got it resolved for free earlier.
2) Can try consumer court , you need a jobsheet number too for that. Remember , read the consumer law first and write a perfect report shaped on those laws targetting the bad doings of the company.
3) Alternatively u can try local phone repairs too. Could Costs around 1-3 k rs , search poco X2 ic reballing on YouTube to know more about what is it and how it's done. Ic reballing will fix both camera and touch issue too.
And get rid of this beautiful phone ruined by an incompetent management of popo.
*And never buy poco again in life , I wont and never say every phones will have issues , but staying with/ towards the customer in bad times(customer support) is also a thing, which was lacked by poco company in our case.
We are not going to delete the group , because it has so many important Files nd data on this , that can be used in future by anyone.
And also will keep posting important updates in channel as they come.
- Thank you everyone for taking part in the movement and giving all the support possible and helping many. ππ
Your tweets , hardwork and support can't be forgotten β€οΈ
Keep this chat limited to issue talks only. Off topic contents will be moderated.
- We admins , have come across the decision to stop fighting and asking jobsheets.
- We have tried our best to help the community and get free repairs.
Many have got it too , in case you need some jobsheets for anything.
π£ So our final conclusion of this matter is - π
Issue was caused by poco by pushing Faulty update, you can get this statement from recordings of customer care.
(Though we suspect it was more of like manufacturing defects in the phone )
1) You can try service center , by urging them again and again calling customer care , showing jobsheets of people who got it resolved for free earlier.
2) Can try consumer court , you need a jobsheet number too for that. Remember , read the consumer law first and write a perfect report shaped on those laws targetting the bad doings of the company.
3) Alternatively u can try local phone repairs too. Could Costs around 1-3 k rs , search poco X2 ic reballing on YouTube to know more about what is it and how it's done. Ic reballing will fix both camera and touch issue too.
And get rid of this beautiful phone ruined by an incompetent management of popo.
*And never buy poco again in life , I wont and never say every phones will have issues , but staying with/ towards the customer in bad times(customer support) is also a thing, which was lacked by poco company in our case.
We are not going to delete the group , because it has so many important Files nd data on this , that can be used in future by anyone.
And also will keep posting important updates in channel as they come.
- Thank you everyone for taking part in the movement and giving all the support possible and helping many. ππ
Your tweets , hardwork and support can't be forgotten β€οΈ
Keep this chat limited to issue talks only. Off topic contents will be moderated.
π₯ Group Rules
- No abuse
- No spamming
- Check pinned messages and NOTES for camera issue related stuff
- Don't tag and ask for same things unnecessarily
- Off Topic allowed to an extent
- No abuse
- No spamming
- Check pinned messages and NOTES for camera issue related stuff
- Don't tag and ask for same things unnecessarily
- Off Topic allowed to an extent
Those Who Don't Have Camera Issues Please Leave The Group. We will be asking proofs from everyone soon.
First Attempt To Stop Inflow Of Money To POCO/Xiaomi. Under 2.5K A Reputed Shop In Bengaluru Is Offering To Repair Out Of Warranty Devices. IC Re-Balling is being done.
Guys having issues with Camera And Touch can contact the Shop and get to know further details. No need to trouble admins or people here anymore. Out Of Warranty Devices Only.
In POCO AMA today Anuj Sharma distributed this Google Form to Only X2 Camera Dead Users. Repaired/Not Repaired, Mandatory to fill.
https://forms.gle/LLAUF7jyRMf3tjf77
https://forms.gle/LLAUF7jyRMf3tjf77
Google Docs
POCO X2 - Survey
Fill in the form with accurate details to help us understand your feedback and get back to you inorder to help you better
Hey Guys
We have seen a surge in camera death cases again
We appreciate if you guys can make some time and help your fellow mates even after if you have switched devices to help in tweeting and raising the issue again.
Lets go team.... Happy Tweeting
We have seen a surge in camera death cases again
We appreciate if you guys can make some time and help your fellow mates even after if you have switched devices to help in tweeting and raising the issue again.
Lets go team.... Happy Tweeting