Thanku Piyush bhai (HFV Unbox for making video related to problems in POCO DEVICES , especially POCO X2 🙏🏻

https://youtu.be/TU9sHTVgtu0

🛑 If anyone's bootloader is unlocked, it would be highly recommended to lock it again before going to Service Centre for repairs
Refer to video linked below

https://youtu.be/wIOTCzSl4bY

🛑 Important Information
Retweet Max 🙏🏻

https://twitter.com/techstarsrk/status/1405058854098898951?s=19

Thanku Rakesh bhai 🙏🏻


https://youtu.be/UHTa2MCCa4U

🛑
PocoX2camera@gmail.com

Yoh have to share your jobsheets and issue on this gmail
This email is made by Rakesh bhai , only for cam dead issue users
So please do it ASAP
🙏🏻🙏🏻

🛑 Whoever visited service centre and they have there jobsheet send your job sheet and ss of himanshu tandon saying that he claimed about free service. And explain the whole issue in the email.

Email - service.in@poco.net

🛑 Second batch update rolling out

🔴 Note (Regarding Free Repair)
:
In case the guys at SC deny free repair , just tweet about the issue
You'll get a form to fill
Then You'll get a call from Service Center regarding free repair 👍🏻

🟥 MIUI 12.5.1.0 UPDATE
Rolling out for Testers

🪵 Changelog

-June Security Patch
- Status bar icons changed
- Blur back in recent apps
- Whatsapp notification fixed
- Improved RAM management
- Notes app updated
- Updated Notification bar
Etc.

🟦 Important announcement regarding Mi A3 - X2 exchange Offer

- From past few days we have noticed a lot of users are being recommended Mi A3 as exchange instead of changing the motherboard in X2
- We recommend you to reject the offer because of various reasons

♦️Poco X2 is much better in terms of specs and features

♦️Service center is giving MI A3 because lot of units got bricked due to an update.

♦️Mi A3 was priced around 12k with Snap 665 and HD+ panel
Whereas poco X2 was priced at ≈ 16k being a much better vfm package

♦️So its better to ask them for changing motherboard and reject the Mi A3 offer
If they don't repair your device for free
Kindly follow the steps for free replacement posted earlier 🙏🏻

Thank you 🙏🏻

------------------------------------

🟦 Stable update rolling out
Check now in updater app

Update at your own risk 🙂

🟦 Features and fixes

- Added work profile
- Improved Ram management
- Improved Notification Bar
- Fixed notification bugs
- Volume slider UI changes
- Overheating decreased
- Less heating while charging
- Notes app updated
- Gaming performance better
- Less throttling than previous update
- New UI Sounds
- New boot animation with boot sound
- Fixed sound problem
- Charging speed increased

♦️BUGS AND ISSUES
- Window transition lag
- Lag while scrolling
- Volume slider and notification bar Ui laggy
- Few bugs like notification bar isn't visible with few apps

⭐ Remarks -

We'd recommend you to wait for few more days as there's lag and stuttering problem after the update

Incase if you have updated already
Factory resetting might help 🙏🏻

🟥 EDIT -
After restarting device 2-3 times and using for few hours , its now much smoother (Little bit stuttering while scrolling is still visible)
You can use dark mode
As the lags are occurring frequently in light mode only

Bhai koi service center wala free repair ni de rha .mera ek sc me to iske regarding fight ho gya tha to phir mai other sc gya to waha par v mana kr diya charge maang rhe the.mene proof diya jaya free repair ka bola gya hai.baadme unho phone submit kiya inspection ke naam par.kuch din baad mere bola phone replace hoga(new poco X2) fir mi A3 de rha tha last motherboard change kiya tab diya.1.5 mounth baad bana

New poll for device MFD month pinned in our group 🙏🏻
https://t.me/PocoX2CameraNotWorking/37922

🟥 Users who didn't get free repair for the Touch and camera dead please reply to this message with your jobsheets

I have WON cases against bharti AXA , CoolWink and have received my money.

I can help you all, Provided you all support me
Credit - @bhavik4hoc


1. goto : https://consumerhelpline.gov.in/user/signup.php

2. Signup

3. Click Register Complain

4. Enter ur details and once submitted u get GREEN BAR Like Below. share in this group.



Example Post How To Write
Be Creative Just Don't Copy Paste, Write Your Own
⬇⬇⬇⬇⬇

We are poco Community want to draw attention of consumer forum about this cheating done to indian customer from CHINA company.

they recently pushed update to phone software which have damaged most of the motherboard and their camera has stopped working.

So far it has infected more then 500 users and slowly and daily many users are complaining the same.

Company has accepted in twitter post that it has done because of their recent update. (https://twitter.com/POCOSupport/status/1404825590515916808)

they are providing replacement to only devices under warranty and asking non warranty devices to pay.

We request you to interfere this matter and do needful. rightful and lawful way out.

Don't forget to attach letter from Poco stating that Update made camera dead while you file a case

Thank you.

🟥 Important Announcement regarding the Group

- We admins , have come across the decision to stop fighting and asking jobsheets.

- We have tried our best to help the community and get free repairs.
Many have got it too , in case you need some jobsheets for anything.

🟣 So our final conclusion of this matter is - 👇

Issue was caused by poco by pushing Faulty update, you can get this statement from recordings of customer care.
(Though we suspect it was more of like manufacturing defects in the phone )


1) You can try service center , by urging them again and again calling customer care , showing jobsheets of people who got it resolved for free earlier.

2) Can try consumer court , you need a jobsheet number too for that. Remember , read the consumer law first and write a perfect report shaped on those laws targetting the bad doings of the company.

3) Alternatively u can try local phone repairs too. Could Costs around 1-3 k rs , search poco X2 ic reballing on YouTube to know more about what is it and how it's done. Ic reballing will fix both camera and touch issue too.
And get rid of this beautiful phone ruined by an incompetent management of popo.

*And never buy poco again in life , I wont and never say every phones will have issues , but staying with/ towards the customer in bad times(customer support) is also a thing, which was lacked by poco company in our case.

We are not going to delete the group , because it has so many important Files nd data on this , that can be used in future by anyone.
And also will keep posting important updates in channel as they come.

- Thank you everyone for taking part in the movement and giving all the support possible and helping many. 🙏🙏
Your tweets , hardwork and support can't be forgotten ❤️
Keep this chat limited to issue talks only. Off topic contents will be moderated.

🟥 Group Rules

- No abuse
- No spamming
- Check pinned messages and NOTES for camera issue related stuff
- Don't tag and ask for same things unnecessarily
- Off Topic allowed to an extent

Those Who Don't Have Camera Issues Please Leave The Group. We will be asking proofs from everyone soon.