✅ 14.02.2026 1-simena

➡️ Writing Task 1

Cancelled Trip

Dear Customer,
We regret to inform you that your
planned trip for this month has been cancelled due to unforeseen circumstances. We apologise for any inconvenience this may cause.

To make up for this change, we would like to offer you the following options:

You may receive a full refund of the amount you have already paid, or

You may transfer your booking to the next available trip scheduled for next month.

We would appreciate it if you could let us know which option you prefer.

Best wishes,
The Trip Manager

➡️ Task 1.1

Write a short email to your neighbour.
Tell them about the message and ask which option they would suggest.
Write about 50 words.

➡️ Task 1.2

Write an email to the trip manager.
Explain which option you choose (refund or next month’s trip) and give reasons.
Write 120–150 words.

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