Telegram Integration Update

Have your clients ever complained about this annoying error message?

"Somebody else has joined the group recently. For security reasons, please wait for 5-10 minutes and try again."

Good news — it doesn't appear anymore! 🎉

We've just released a new, smarter algorithm for managing invite links that is both user-friendly and secure.

From now on, there should be much less join-related issues.

For more details about the update (and general info about membership bots for Telegram), please check out this Help Center article:

Telegram Integration Details

Upcoming Paystack Integration

Very soon we're releasing Paystack integration that many of you asked about.

Paystack helps businesses in Africa get paid by anyone, anywhere in the world. Currently, it's only available in 🇳🇬 Nigeria, but they are expanding all over Africa and you can subscribe to find out when they launch in your country.

If you're based in 🇳🇬 Nigeria, you can register and verify an account with Paystack in advance to use it with InviteMember:
https://dashboard.paystack.com/#/signup

Please note that if you're planning to accept international payments, you should also request that in Paystack Dashboard.

Here's the list of payment methods available via Paystack integration:
✅ Card
✅ Bank Account
✅ GTB 737
✅ Visa QR
✅ Mobile Money
✅ mCash (Coming soon)
✅ POS (Coming soon)

If you have any questions — feel free to ask them via @InviteMemberSupportBot.

Paystack integration Released

InviteMember users based in 🇳🇬 Nigeria (and soon, 🇬🇭 Ghana and other countries in Africa) can now enjoy our Paystack integration to accept payments in NGN (Nigerian Naira).

Please check out this tutorial to learn how to get started:
How to connect Paystack

Paystack integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.

You can also check out our live demo: @YogaMemberBot (click "Plans" and select "Test Paystack" plan).

Upcoming Skrill Integration

We're happy to announce that very soon we're releasing a new global payment integration!

Supported payment methods:
✅ Wallets like Skrill/NETELLER
✅ Credit/debit card processing in 200+ countries
✅ Many of the world’s top local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.)

All these payment options are available through one integration — Skrill by Paysafe.

Are you ready to get started?

Please make sure that you have a Merchant Account with Skrill. Account registration and verification might take a few days so plan ahead.

Don't have an account yet?

Users based in the U.S. should contact @InviteMemberSupportBot. We'll connect you with our account manager at Paysafe, he'll guide you through the process.

Users based outside of the U.S. can visit Get Started page and open their accounts by themselves.

Skrill Integration Released

Skrill is a global payment provider available for businesses in 200+ countries, it supports 40 currencies.

With Skrill and InviteMember, you can accept payments with:

✅ Wallets like Skrill/NETELLER;
✅ Credit and Debit cards;
✅ 100+ local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.);
✅ 170+ direct bank transfer connections.

Please check out this tutorial to learn how to get started:
How to connect Skrill

Skrill integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.

You can also check out our live demo: @YogaMemberBot (use this test card to test Skrill: 4000 0012 3456 7890, exp any, CVV any).

Membership Business In Telegram: The Definitive Guide

We've just published a new article in our blog! Please let us know if you have any questions or feedback.

https://medium.com/invitemember/membership-business-in-telegram-the-definitive-guide-68a1afcd456b

New Bot Translations

We have recently added 3 more translations: Italian, Japanese and Turkish. Here's the updated list of languages your memberhsip bot can speak:

English
Español
Italian
Deutsch
Japanese
Português
Русский
Turkish

To switch your bot language, click Change language in Telegram bot menu of @InviteMemberBot.

If you'd like to make a translation — just send us a message via @InviteMemberSupportBot!

Telegram Integration Updated

InviteMember has just become a bit more restrictive on who can stay in the members-only channels and groups. For example, it will by default kick those users who don't have active payments and subscriptions but were added manually by you (like team members and free users).

You can learn more about the update here:
Telegram Integration Details (see "Removing members" section)

If there's someone you'd like to keep in your members-only area for free — you have three options:
• issue an access code and let him join through your membership bot;
• whitelist him and then send him an invite link manually;
• make him an administrator of the channel/group (InviteMember doesn't kick administrators).

CSV Data Export

You can now export your data (users, payments & subscriptions) in CSV format. Just open @InviteMemberBot, click Telegram Bot > Export data (CSV) and the bot will send you the files.

How do we support our users via Telegram?

When we launched InviteMember almost 2 years ago, we asked ourselves — what is the best way to support our users?

Most of you have chatted with our support team via @InviteMemberSupportBot and many times we were asked the same question — how to create a similar dedicated support bot for Telegram?

The truth is, we changed the backend for @InviteMemberSupportBot many times. From simple forwarding bots like Livegram to powerful omnichannel communication tools like Intercom, we tried almost every solution on the market and none of them met our requirements.

In this new article, we share our experience and our final answer for the original question:
https://medium.com/invitemember/customer-support-via-telegram-d5abe19b1bf6

7 SuchChat Features For Effective Customer Support via Telegram

Thanks a lot for your feedback on our previous post!

As you know, we're launching a new product very soon — SuchChat, a Telegram-first customer support tool. It's a perfect companion for InviteMember that makes growing a membership business so much easier.

We're really excited by the upcoming launch and hope you'll like it as we do!

Just to give you a taste of SuchChat, in this article we shared with you some of the coolest features it has to offer:
https://medium.com/invitemember/7-suchchat-features-for-effective-customer-support-via-telegram-b02d8cb4bc4f

PayPal Integration Updates

There're two fresh updates to our PayPal integration:
1) Subscriptions without free trial are now started with an immediate first payment (and it fails — the subscription won't start)
2) Subscriptions are now cancelled "at period end"

You can learn more about PayPal Subcriptions here:
PayPal: Recurring Subscriptions & Failed Payments

SuchChat Is Now Available!

Our team has just released a new product — SuchChat.

SuchChat is a Telegram-first customer support tool built for:
📢 Channel Admins
👥 Community Managers
🤖 Bot Developers
💳 Membership Business Owners
👨‍💻 And anyone else who spends 1+ hour/day chatting with followers/users/clients in Telegram

If you're dealing with a lot of messages from your customers — it can save you a lot of time with chats management, quick replies and teamwork capabilities.

You can find the bot link & Getting Started tutorial in the official channel:
👉 https://t.me/joinchat/AAAAAFdPaMVMech1ORomvg

A Survey: Built-in Affiliate Program

Please complete this survey if you'd like to run an affiliate program with InviteMember to grow your membership business:
https://forms.gle/E6WxdJeyS31uKi4z7

If will help us better understand your needs. Thanks in advance!

Built-In Support & SuchChat Integration

Sometimes, your users send their questions directly to your membership bot. You don't want to miss them.

InviteMember allows you chatting with your users in two ways:
1. Built-in Support (simple forwarding)
2. Seamless SuchChat Integration (pro-level option, for max. productivity)

No need for an extra "support" contact in both cases, the whole communication goes through your existing membership bot.

More info:
https://help.invitemember.com/en/articles/3586471-built-in-support-suchchat-integration

Finally… Built-In Affiliate Program!

You can now enable Affiliate Program for your membership bot in just a few clicks.

Recurring commissions, multiple currencies, mass payouts and more:
https://help.invitemember.com/en/articles/4676190-built-in-affiliate-program

Built-in Affiliate Program is available for all Growth plan subscribers.

Upgrade Now (click the link, then Start and then Upgrade to Growth).

Don’t have a membership bot yet? Create it now: @InviteMemberBot

InviteMember Updates

✏️ Rich-text project description

You can now use any formatting in your project description like bold, italic, monospaced, underlined, strikethrough and links. Click Edit project > Edit description to set it.

⚡️ Project creation wizard

It is now much easier to create membership bots with InviteMember — we've added a step-by-step wizard with video instructions. If you had any troubles setting up your first bot — you should try it now:
https://t.me/InviteMemberBot?start

💁 Self-service plan upgrades

You can now fully control your InviteMember subscription with /subscription command (in @InviteMemberBot). With yearly billing, you're getting 2 months for free!

Launch in 2021 for $0/mo!

To support the publishers and community managers who're just starting their membership business in Telegram, we’re adding the Free Tier today.

With our Free Tier, you will only pay 10% for each sale you made (plus Stripe fees). Zero monthly fees!

Free Tier is available in all 42 countries that Stripe supports (including, but not limited to 🇺🇸 USA, 🇬🇧 UK, almost all countries in the 🇪🇺 EU, 🇮🇳 India, 🇧🇷 Brazil, 🇲🇽 Mexico).

You can accept payments with credit/debit cards and some local payment methods are also supported (like Multibanco in 🇵🇹 Portugal and iDEAL in the 🇳🇱 Netherlands).

NB! At this stage, only Stripe can be used under the Free Tier. We will probably add PayPal, CoinPayments (and other payment gateways) support later.

If you need any help with setting up your membership business with InviteMember — please send us a message: @InviteMemberSupportBot.

We're hiring!

We're looking for a Customer Support Specialist to join InviteMember team. Part-time, remote.

Maybe it’s you?

Job description:
https://telegra.ph/Customer-Support-Specialist-part-time-remote-01-25