Recurring Subscriptions for PayPal
We're happy to announce that recurring subscriptions with PayPal are now available!
To use them, make sure to set Recurring to ON in your plan settings. For one-time payments, this parameter must be OFF.
Supported features:
✅ any billing periods (from 1 day to 1 year)
✅ subscription cancellation through the bot
✅ free trial periods (up to 30 days)
✅ mobile-first checkout page with billing info
✅ links to PayPal dashboard in subscription notifications
Please review your subscription plans Recurring parameter as now it will affect if PayPal is selected as a payment method.
Questions? We're here to help: @InviteMemberSupportBot.
We're happy to announce that recurring subscriptions with PayPal are now available!
To use them, make sure to set Recurring to ON in your plan settings. For one-time payments, this parameter must be OFF.
Supported features:
✅ any billing periods (from 1 day to 1 year)
✅ subscription cancellation through the bot
✅ free trial periods (up to 30 days)
✅ mobile-first checkout page with billing info
✅ links to PayPal dashboard in subscription notifications
Please review your subscription plans Recurring parameter as now it will affect if PayPal is selected as a payment method.
Questions? We're here to help: @InviteMemberSupportBot.
Google Pay is coming to Stripe Checkout
Stripe team has just announced that they're adding Google Pay to Stripe Checkout next week!
Google Pay will be turned on Checkout pages automatically on November 7, no actions required on your side.
If you’d prefer not to offer Google Pay as a payment option, you can turn it off in the Stripe Dashboard.
Stripe team has just announced that they're adding Google Pay to Stripe Checkout next week!
Google Pay will be turned on Checkout pages automatically on November 7, no actions required on your side.
If you’d prefer not to offer Google Pay as a payment option, you can turn it off in the Stripe Dashboard.
Customer Support via Telegram
Customer support via Telegram can be hard. Especially, at scale.
Here's why:
😳 Making your personal username public will quickly flood your chats list and mix your work-related and private chats together.
🤔 Having a second Telegram account will keep your business and private chats separated, but it won't give you professional support features like saved replies, snoozing and closing conversations, automated feedback collection, etc.
🧐 Some omnichannel support systems like Intercom have Telegram integrations, but usually, such integrations have poor and limited support of anything except simplest text messages (think of images, stickers, gifs, voice messages, etc).
😬 Simple feedback bots like Livegram are quickly becoming unusable with more than 5-7 active chats.
We're actively looking for a way to improve customer support workflow for Telegram-based businesses like yours.
So we invite you to complete our new survey and share your thoughts with our team:
https://forms.gle/aHWE3aLMWjDrhFpi9
Your responses will help us to improve existing feedback features of InviteMember or probably even launch a new support tool for Telegram pros. 😎
Customer support via Telegram can be hard. Especially, at scale.
Here's why:
😳 Making your personal username public will quickly flood your chats list and mix your work-related and private chats together.
🤔 Having a second Telegram account will keep your business and private chats separated, but it won't give you professional support features like saved replies, snoozing and closing conversations, automated feedback collection, etc.
🧐 Some omnichannel support systems like Intercom have Telegram integrations, but usually, such integrations have poor and limited support of anything except simplest text messages (think of images, stickers, gifs, voice messages, etc).
😬 Simple feedback bots like Livegram are quickly becoming unusable with more than 5-7 active chats.
We're actively looking for a way to improve customer support workflow for Telegram-based businesses like yours.
So we invite you to complete our new survey and share your thoughts with our team:
https://forms.gle/aHWE3aLMWjDrhFpi9
Your responses will help us to improve existing feedback features of InviteMember or probably even launch a new support tool for Telegram pros. 😎
Google Docs
Customer Support via Telegram
All questions are optional. Thanks for your time!
Spanish and Russian translations
InviteMember-based membership bots are becoming polyglots.
We've just added Spanish and Russian so if the majority of your clients speak one of these — feel free to switch in Telegram bot > Change language menu.
We'd love to add more languages soon.
If you're native (or fluent enough) in a language that is currently missing and you'd like to make a translation — just send us a message via @InviteMemberSupportBot.
InviteMember-based membership bots are becoming polyglots.
We've just added Spanish and Russian so if the majority of your clients speak one of these — feel free to switch in Telegram bot > Change language menu.
We'd love to add more languages soon.
If you're native (or fluent enough) in a language that is currently missing and you'd like to make a translation — just send us a message via @InviteMemberSupportBot.
Built-In Support Feature Update
Are you using your membership bot for Customer Support?
We have two cool updates for you:
1. You can now invite support agents to answer messages together in a group.
2. More message types are now supported (bi-directionally): text, audio, video, photo, document, video note, location, sticker, contact.
More info:
https://help.invitemember.com/en/articles/3586471-built-in-support-by-your-own-in-a-team
Are you using your membership bot for Customer Support?
We have two cool updates for you:
1. You can now invite support agents to answer messages together in a group.
2. More message types are now supported (bi-directionally): text, audio, video, photo, document, video note, location, sticker, contact.
More info:
https://help.invitemember.com/en/articles/3586471-built-in-support-by-your-own-in-a-team
Português and Deutsch translations
These ones are now available too! Here's the updated list of languages your memberhsip bot can speak:
English
Español
Deutsch
Português
Русский
To switch your bot language, click Change language in Telegram bot menu of @InviteMemberBot.
These ones are now available too! Here's the updated list of languages your memberhsip bot can speak:
English
Español
Deutsch
Português
Русский
To switch your bot language, click Change language in Telegram bot menu of @InviteMemberBot.
CoinPayments System Upgrade / Downtime Notice
Just in case you haven't received it, here's the official notice from CoinPayments:
Just in case you haven't received it, here's the official notice from CoinPayments:
In our constant effort to improve your experience, we will be undergoing a brief upgrade on Sunday, January 26, 2020 at 5 PM UTC / 12 PM EST for up to 4 hours.If you're accepting payments in crypto with InviteMember and CoinPayments, you may want to pause your Ad campaigns for the above period.
During this time the main website and all API functionality (including withdrawals and deposits) will be offline.
Telegram Integration Update
Have your clients ever complained about this annoying error message?
"Somebody else has joined the group recently. For security reasons, please wait for 5-10 minutes and try again."
Good news — it doesn't appear anymore! 🎉
We've just released a new, smarter algorithm for managing invite links that is both user-friendly and secure.
From now on, there should be much less join-related issues.
For more details about the update (and general info about membership bots for Telegram), please check out this Help Center article:
Telegram Integration Details
Have your clients ever complained about this annoying error message?
"Somebody else has joined the group recently. For security reasons, please wait for 5-10 minutes and try again."
Good news — it doesn't appear anymore! 🎉
We've just released a new, smarter algorithm for managing invite links that is both user-friendly and secure.
From now on, there should be much less join-related issues.
For more details about the update (and general info about membership bots for Telegram), please check out this Help Center article:
Telegram Integration Details
Upcoming Paystack Integration
Very soon we're releasing Paystack integration that many of you asked about.
Paystack helps businesses in Africa get paid by anyone, anywhere in the world. Currently, it's only available in 🇳🇬 Nigeria, but they are expanding all over Africa and you can subscribe to find out when they launch in your country.
If you're based in 🇳🇬 Nigeria, you can register and verify an account with Paystack in advance to use it with InviteMember:
https://dashboard.paystack.com/#/signup
Please note that if you're planning to accept international payments, you should also request that in Paystack Dashboard.
Here's the list of payment methods available via Paystack integration:
✅ Card
✅ Bank Account
✅ GTB 737
✅ Visa QR
✅ Mobile Money
✅ mCash (Coming soon)
✅ POS (Coming soon)
If you have any questions — feel free to ask them via @InviteMemberSupportBot.
Very soon we're releasing Paystack integration that many of you asked about.
Paystack helps businesses in Africa get paid by anyone, anywhere in the world. Currently, it's only available in 🇳🇬 Nigeria, but they are expanding all over Africa and you can subscribe to find out when they launch in your country.
If you're based in 🇳🇬 Nigeria, you can register and verify an account with Paystack in advance to use it with InviteMember:
https://dashboard.paystack.com/#/signup
Please note that if you're planning to accept international payments, you should also request that in Paystack Dashboard.
Here's the list of payment methods available via Paystack integration:
✅ Card
✅ Bank Account
✅ GTB 737
✅ Visa QR
✅ Mobile Money
✅ mCash (Coming soon)
✅ POS (Coming soon)
If you have any questions — feel free to ask them via @InviteMemberSupportBot.
Paystack integration Released
InviteMember users based in 🇳🇬 Nigeria (and soon, 🇬🇭 Ghana and other countries in Africa) can now enjoy our Paystack integration to accept payments in NGN (Nigerian Naira).
Please check out this tutorial to learn how to get started:
How to connect Paystack
Paystack integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.
You can also check out our live demo: @YogaMemberBot (click "Plans" and select "Test Paystack" plan).
InviteMember users based in 🇳🇬 Nigeria (and soon, 🇬🇭 Ghana and other countries in Africa) can now enjoy our Paystack integration to accept payments in NGN (Nigerian Naira).
Please check out this tutorial to learn how to get started:
How to connect Paystack
Paystack integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.
You can also check out our live demo: @YogaMemberBot (click "Plans" and select "Test Paystack" plan).
Paystack
Paystack - Modern online and offline payments for Africa
Over 200,000 businesses of all sizes use Paystack to collect payments with a modern, secure payment gateway.
Upcoming Skrill Integration
We're happy to announce that very soon we're releasing a new global payment integration!
Supported payment methods:
✅ Wallets like Skrill/NETELLER
✅ Credit/debit card processing in 200+ countries
✅ Many of the world’s top local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.)
All these payment options are available through one integration — Skrill by Paysafe.
Are you ready to get started?
Please make sure that you have a Merchant Account with Skrill. Account registration and verification might take a few days so plan ahead.
Don't have an account yet?
Users based in the U.S. should contact @InviteMemberSupportBot. We'll connect you with our account manager at Paysafe, he'll guide you through the process.
Users based outside of the U.S. can visit Get Started page and open their accounts by themselves.
We're happy to announce that very soon we're releasing a new global payment integration!
Supported payment methods:
✅ Wallets like Skrill/NETELLER
✅ Credit/debit card processing in 200+ countries
✅ Many of the world’s top local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.)
All these payment options are available through one integration — Skrill by Paysafe.
Are you ready to get started?
Please make sure that you have a Merchant Account with Skrill. Account registration and verification might take a few days so plan ahead.
Don't have an account yet?
Users based in the U.S. should contact @InviteMemberSupportBot. We'll connect you with our account manager at Paysafe, he'll guide you through the process.
Users based outside of the U.S. can visit Get Started page and open their accounts by themselves.
Skrill Integration Released
Skrill is a global payment provider available for businesses in 200+ countries, it supports 40 currencies.
With Skrill and InviteMember, you can accept payments with:
✅ Wallets like Skrill/NETELLER;
✅ Credit and Debit cards;
✅ 100+ local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.);
✅ 170+ direct bank transfer connections.
Please check out this tutorial to learn how to get started:
How to connect Skrill
Skrill integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.
You can also check out our live demo: @YogaMemberBot (use this test card to test Skrill:
Skrill is a global payment provider available for businesses in 200+ countries, it supports 40 currencies.
With Skrill and InviteMember, you can accept payments with:
✅ Wallets like Skrill/NETELLER;
✅ Credit and Debit cards;
✅ 100+ local payment methods (Alipay in China, Boleto in Brazil, Giropay in Germany, Paysafecard, etc.);
✅ 170+ direct bank transfer connections.
Please check out this tutorial to learn how to get started:
How to connect Skrill
Skrill integration for live payments is available for all InviteMember subscribers (both Standard and Premium plans). Start your free 7-day trial.
You can also check out our live demo: @YogaMemberBot (use this test card to test Skrill:
4000 0012 3456 7890, exp any, CVV any).Skrill
Online payments & Money transfer
Whether you're placing a bet, gaming online, or sending money internationally, Skrill's digital wallet makes every payment quick and secure.
Membership Business In Telegram: The Definitive Guide
We've just published a new article in our blog! Please let us know if you have any questions or feedback.
https://medium.com/invitemember/membership-business-in-telegram-the-definitive-guide-68a1afcd456b
We've just published a new article in our blog! Please let us know if you have any questions or feedback.
https://medium.com/invitemember/membership-business-in-telegram-the-definitive-guide-68a1afcd456b
Medium
Membership Business In Telegram: The Definitive Guide
Part 1. Introduction
New Bot Translations
We have recently added 3 more translations: Italian, Japanese and Turkish. Here's the updated list of languages your memberhsip bot can speak:
English
Español
Italian
Deutsch
Japanese
Português
Русский
Turkish
To switch your bot language, click Change language in Telegram bot menu of @InviteMemberBot.
If you'd like to make a translation — just send us a message via @InviteMemberSupportBot!
We have recently added 3 more translations: Italian, Japanese and Turkish. Here's the updated list of languages your memberhsip bot can speak:
English
Español
Italian
Deutsch
Japanese
Português
Русский
Turkish
To switch your bot language, click Change language in Telegram bot menu of @InviteMemberBot.
If you'd like to make a translation — just send us a message via @InviteMemberSupportBot!
Telegram Integration Updated
InviteMember has just become a bit more restrictive on who can stay in the members-only channels and groups. For example, it will by default kick those users who don't have active payments and subscriptions but were added manually by you (like team members and free users).
You can learn more about the update here:
Telegram Integration Details (see "Removing members" section)
If there's someone you'd like to keep in your members-only area for free — you have three options:
• issue an access code and let him join through your membership bot;
• whitelist him and then send him an invite link manually;
• make him an administrator of the channel/group (InviteMember doesn't kick administrators).
InviteMember has just become a bit more restrictive on who can stay in the members-only channels and groups. For example, it will by default kick those users who don't have active payments and subscriptions but were added manually by you (like team members and free users).
You can learn more about the update here:
Telegram Integration Details (see "Removing members" section)
If there's someone you'd like to keep in your members-only area for free — you have three options:
• issue an access code and let him join through your membership bot;
• whitelist him and then send him an invite link manually;
• make him an administrator of the channel/group (InviteMember doesn't kick administrators).
CSV Data Export
You can now export your data (users, payments & subscriptions) in CSV format. Just open @InviteMemberBot, click Telegram Bot > Export data (CSV) and the bot will send you the files.
You can now export your data (users, payments & subscriptions) in CSV format. Just open @InviteMemberBot, click Telegram Bot > Export data (CSV) and the bot will send you the files.
How do we support our users via Telegram?
When we launched InviteMember almost 2 years ago, we asked ourselves — what is the best way to support our users?
Most of you have chatted with our support team via @InviteMemberSupportBot and many times we were asked the same question — how to create a similar dedicated support bot for Telegram?
The truth is, we changed the backend for @InviteMemberSupportBot many times. From simple forwarding bots like Livegram to powerful omnichannel communication tools like Intercom, we tried almost every solution on the market and none of them met our requirements.
In this new article, we share our experience and our final answer for the original question:
https://medium.com/invitemember/customer-support-via-telegram-d5abe19b1bf6
When we launched InviteMember almost 2 years ago, we asked ourselves — what is the best way to support our users?
Most of you have chatted with our support team via @InviteMemberSupportBot and many times we were asked the same question — how to create a similar dedicated support bot for Telegram?
The truth is, we changed the backend for @InviteMemberSupportBot many times. From simple forwarding bots like Livegram to powerful omnichannel communication tools like Intercom, we tried almost every solution on the market and none of them met our requirements.
In this new article, we share our experience and our final answer for the original question:
https://medium.com/invitemember/customer-support-via-telegram-d5abe19b1bf6
Medium
Customer Support via Telegram
How do we support users via Telegram?
7 SuchChat Features For Effective Customer Support via Telegram
Thanks a lot for your feedback on our previous post!
As you know, we're launching a new product very soon — SuchChat, a Telegram-first customer support tool. It's a perfect companion for InviteMember that makes growing a membership business so much easier.
We're really excited by the upcoming launch and hope you'll like it as we do!
Just to give you a taste of SuchChat, in this article we shared with you some of the coolest features it has to offer:
https://medium.com/invitemember/7-suchchat-features-for-effective-customer-support-via-telegram-b02d8cb4bc4f
Thanks a lot for your feedback on our previous post!
As you know, we're launching a new product very soon — SuchChat, a Telegram-first customer support tool. It's a perfect companion for InviteMember that makes growing a membership business so much easier.
We're really excited by the upcoming launch and hope you'll like it as we do!
Just to give you a taste of SuchChat, in this article we shared with you some of the coolest features it has to offer:
https://medium.com/invitemember/7-suchchat-features-for-effective-customer-support-via-telegram-b02d8cb4bc4f
Medium
7 SuchChat Features For Effective Customer Support via Telegram
In the previous post, we described why we built SuchChat, and we outlined the various solutions that we tried to use for our own business.
PayPal Integration Updates
There're two fresh updates to our PayPal integration:
1) Subscriptions without free trial are now started with an immediate first payment (and it fails — the subscription won't start)
2) Subscriptions are now cancelled "at period end"
You can learn more about PayPal Subcriptions here:
PayPal: Recurring Subscriptions & Failed Payments
There're two fresh updates to our PayPal integration:
1) Subscriptions without free trial are now started with an immediate first payment (and it fails — the subscription won't start)
2) Subscriptions are now cancelled "at period end"
You can learn more about PayPal Subcriptions here:
PayPal: Recurring Subscriptions & Failed Payments
SuchChat Is Now Available!
Our team has just released a new product — SuchChat.
SuchChat is a Telegram-first customer support tool built for:
📢 Channel Admins
👥 Community Managers
🤖 Bot Developers
💳 Membership Business Owners
👨💻 And anyone else who spends 1+ hour/day chatting with followers/users/clients in Telegram
If you're dealing with a lot of messages from your customers — it can save you a lot of time with chats management, quick replies and teamwork capabilities.
You can find the bot link & Getting Started tutorial in the official channel:
👉 https://t.me/joinchat/AAAAAFdPaMVMech1ORomvg
Our team has just released a new product — SuchChat.
SuchChat is a Telegram-first customer support tool built for:
📢 Channel Admins
👥 Community Managers
🤖 Bot Developers
💳 Membership Business Owners
👨💻 And anyone else who spends 1+ hour/day chatting with followers/users/clients in Telegram
If you're dealing with a lot of messages from your customers — it can save you a lot of time with chats management, quick replies and teamwork capabilities.
You can find the bot link & Getting Started tutorial in the official channel:
👉 https://t.me/joinchat/AAAAAFdPaMVMech1ORomvg