Infosys has won the TM Forum Excellence Award in the customer experience and trust category for transforming Vodafone UK into a customer-centric #digital service provider. Read the press release here. https://t.co/WDgcB9sYqQ #InfyNews #CX https://t.co/yRQf6Tk6h5
Infosys
Infosys and Vodafone win TM Forum Excellence Award 2020 for Customer Experience and Trust
Infosys announced a strategic partnership with El Paso Water to transform its legacy CIS with Oracle Utilities C2M & leverage its Preconfigured Accelerator for #CX (PACE) to digitize EPWater’s customer engagement & billing platforms. Read more. https://t.co/1hvofWtPxi #InfyNews https://t.co/FcinLqUslM
Infosys
El Paso Water Selects Infosys as its Strategic Partner for Customer Service Transformation
What are the key challenges faced by enterprises in #fieldservices and how companies can improve their customer’s experience and service levels while keeping servicing costs and spares #inventory low? Know more here https://t.co/spjWtVuOd0 #CX https://t.co/aLqIFdUdnU
#CustomerExperience is the new battleground for financial institutions. @blueacornici, an Infosys company, outlines how to win with #CX. Download the eBook to learn more. https://t.co/IqTYivc59X https://t.co/moz7ixbF6k
Blue Acorn iCi | Customer Experience: The Differentiator For Financial Institutions
Financial institutions face a myriad of challenges as they navigate the evolving customer experience landscape to stay ahead of competitors. 75% of the fifty largest banks have committed to some form of a customer experience transformation.
Improving the #customerexperience isn't optional—when it comes to your company's long-term growth, it's mandatory. Get started with these top #CX strategies from @blueacornici, an Infosys company. https://t.co/V6ALfcq96V #Retail https://t.co/Zo3Jyc1VmD
Blue Acorn iCi | 2021: Retail's Year for Digital Transformation
Several shopping trends emerged or accelerated in 2020, leaving many retailers to wonder what will endure in 2021. To help retailers create convenient, streamlined customer experiences that meet shopper demands, we identified 6 key strategies for success.
Future-proof your business to keep up with growing customer expectations with Infosys #SAP #CX offerings. Watch the video to learn more. https://t.co/7Ew8OeP227 #SAPPHIRENOW #InfyAtSapphire #CustomerExperience
YouTube
Power your intelligent enterprise with Infosys SAP CX
Infosys SAP CX service offerings provides end-to-end digital solutions across sales, marketing, service, e-commerce, and customer data cloud systems using SAP C/4HANA suite. Leveraging SAP CX cloud solutions, Infosys delivers data-driven personalized experiences…
Hear eminent industry leaders share their #CX transformation experience in this panel discussion and gain valuable insights to amplify your customer, employee, and user experience. https://t.co/JLj1RIBSCn #Salesforce #InfosysCobalt https://t.co/UCHWMsVdzM
Infosys
Panel Discussion: Amplify Experience with Live Enterprise
Learn about strategies and solutions for overcoming #servicemanagement challenges of meeting modern #CX demands in #financialservices. Click here to know more. https://t.co/e3DGjVKiTO #InfosysCobalt #servicenow https://t.co/9Q0axw4gPg
Infosys
Virtual Roundtable: Transforming Customer Experience in Financial Services
Discussion between Hfs, Citizens Bank, ServiceNow and Infosys on strategies and solutions for overcoming challenges of meeting modern CX demands.
#CustomerService in the "always connected" age requires your strategy to be dictated by your customers' journey. How is this affecting your business model? Read here. https://t.co/Woy8FV7mod #CX #CSPs https://t.co/0W0atO4aSi
Infosys
Infosys - Digitized Customer Service Centre
RT @InfosysEvents: Register here for the roundtable session & gain insights on how technology plays a key role in transforming #CX in a constrained #SupplyChain environment. https://t.co/nKBxxOPPrh #InfosysCobalt @amby_nath @IamNeelM @shreedeepp @VladHanzlik @FluidoTweets @simplusnow https://t.co/xRQ8ddJSp6
Infosys
Infosys - Roundtable: Transforming Customer Experience in a Constrained Supply Chain Environment
Infosys presents a session tailored for you to gain insights on how Retail and CPG companies are grappling to transform their business models to ensure the best-in-class Customer Experience.
Infosys Test Automation Framework augmented #CX of @VodafoneZiggo by meeting the capacity demand spikes, reducing network congestion & improving network uptime. Read the success story of how they reduced their CPE testing cycle time by 50%. https://t.co/xDS4r7AFdN @MobileMagazine https://t.co/w3829XhHG2
Mobile-Magazine
Mobile - September 2022
Mobile Magazine is the ‘Digital Community’ for the global Telecoms industry. Mobile Magazine covers 5G, IoT, Technology, AI, Connectivity, Mobile Operators, Wireless networks and Media - connecting the world’s largest community of Telecoms executives. Mobile…
Infosys tops the @HFSResearch Super Seven services employers talent study across employees of US, India, and Europe. Read More. https://t.co/DNmnRhOpeV @pfersht @saurabh_hfs #EX #CX #employeeexperience #oneoffice https://t.co/Skeac6lOOn
Linkedin
Phil Fersht on LinkedIn: #india #philippines #ex #cx #employeeexperience #oneoffice | 33 comments
Kudos to Infosys, EXL, HCLTech, WNS, Genpact, Capgemini, and Concentrix for being the super seven services employers whose staff confidentially declared they… | 33 comments on LinkedIn
Infosys leveraged Oracle Cloud solutions suite to deliver a comprehensive #digitaltransformation #CX program that is helping Stock Holding Corporation of India achieve omni-channel customer experience. Know more: https://t.co/X8Omw8mHbf #InfosysOracleServices #InfosysCobalt https://t.co/3ySXqOdo1w
Amid a highly disruptive landscape, our REF-OR-M solution for digital marketing and #CX helps mortgage companies digitize operations aligned to changing consumer expectations. https://t.co/vO1CwAyfaM https://t.co/N2rAnPp9g5
Infosys
Digital Marketing & CX Solution for Mortgage - Offering | Infosys
Embrace diversity to offer personalized, inclusive #CX. Leverage diversity to drive business goals. Hear Anjali Yadav share her thoughts. https://t.co/Os1OhtKRfn #InfosysCobalt @simplusnow @FluidoTweets https://t.co/qygUH6N70B
Infosys
CX Market Musings: An Infosys Perspective on the Salesforce Ecosystem | Infosys
This series puts viewers on top of the latest business and technical CX trends related to the Salesforce ecosystem.
Transform your #CX with Salesforce’s front-to-back-office integration and level-up with Salesforce! Hear @ryannorthington share his thoughts. https://t.co/D39NBK0IfB #InfosysCobalt @simplusnow @FluidoTweets https://t.co/YeNv0aaIXe
Infosys
CX Market Musings: An Infosys Perspective on the Salesforce Ecosystem | Infosys
This series puts viewers on top of the latest business and technical CX trends related to the Salesforce ecosystem.
The digital billing ecosystem @EPWater developed by Infosys leverages @ORCLEnergyWater C2M. The platform ensures 99.99% billing accuracy, 360° view of customer data for superior AHT at contact center, and more. Read #CX success story https://t.co/9OUA7eZegt #NavigateYourNext https://t.co/RfJgjVWlmk
Infosys is focused on modernizing grids and delivering impactful #CX. Read https://t.co/ymjnzB256V @Avasant Utilities Digital Services 2022-2023 RadarView™ report. #DigitalEnergyOrchestrator #NavigateYourNext https://t.co/XiVJMmnUpb
Infosys
Infosys ranked Leader in Avasant Utilities Digital Services 2022-2023 RadarView™
Avasant ranked Infosys in the Leaders category for its practice maturity, investment and innovation, and partner ecosystem
Infosys ecosystem spans 12 innovation hubs for energy transition, subsidiaries Simplus for Salesforce, Blue Acorn iCi for #CX, IP via 175 start-ups and 700 patents. Read https://t.co/HstwRJKOtW @Avasant Utilities Digital Services 2022-2023 RadarView™ report. #NavigateYourNext https://t.co/EflhWiP7QS
Infosys
Infosys ranked Leader in Avasant Utilities Digital Services 2022-2023 RadarView™
Avasant ranked Infosys in the Leaders category for its practice maturity, investment and innovation, and partner ecosystem
Revolutionize B2B commerce for manufacturing with Infosys and Commercetools! Get a cutting-edge solution that accelerates digital adoption for better #CX. https://t.co/kCqRvPr8Rl #B2Bcommerce #DigitalTransformation #ManufacturingIndustry https://t.co/3NOhdEs0we