The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 5th, 2021
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 5th, 2021
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 5th, 2021
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 5th, 2021
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 6th, 2021
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 6th, 2021
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
🎉Hotbit will launch OBS (One Basis Share) Recently
Dear Respected Users,
Hotbit is scheduled to list OBS (One Basis Share), the specific launch time is waiting for the subsequent official announcement.
💗Trading Pair: OBS /USDT
Project Name: One Basis Share
Abbreviation: OBS
💡What is OBS?
OBS is an economic incentive mechanism algorithm stablecoin project and decentralized platform based on Binance Smart Chain. The transaction speed is faster, the efficiency is higher, the handling fee is lower, and the operation cost is reduced. Combining the experience of liquidity mining and flexible stablecoins, a set of relatively complete money market adjustment mechanism is formed, and its income model and product form are more abundant.
Token type: BEP-20
Total supply: 98,000 OBS
Circulating supply： 98,000 OBS
Official Website👉🏻https://onebasis.org/#/
Explorer⚠️
https://bscscan.com/token/0x095956b142431eb9cf88b99f392540b91acbf4ad
Details👉🏻https://hotbit.zendesk.com/hc/en-us/articles/1500009503281
Dear Respected Users,
Hotbit is scheduled to list OBS (One Basis Share), the specific launch time is waiting for the subsequent official announcement.
💗Trading Pair: OBS /USDT
Project Name: One Basis Share
Abbreviation: OBS
💡What is OBS?
OBS is an economic incentive mechanism algorithm stablecoin project and decentralized platform based on Binance Smart Chain. The transaction speed is faster, the efficiency is higher, the handling fee is lower, and the operation cost is reduced. Combining the experience of liquidity mining and flexible stablecoins, a set of relatively complete money market adjustment mechanism is formed, and its income model and product form are more abundant.
Token type: BEP-20
Total supply: 98,000 OBS
Circulating supply： 98,000 OBS
Official Website👉🏻https://onebasis.org/#/
Explorer⚠️
https://bscscan.com/token/0x095956b142431eb9cf88b99f392540b91acbf4ad
Details👉🏻https://hotbit.zendesk.com/hc/en-us/articles/1500009503281
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 6th, 2021
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 6th, 2021
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 7th, 2021
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 7th, 2021
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 7th, 2021
07:30 AM UTC Almost finished the verification of data. Started the testing of the API functions between trading servers and market makers.
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 7th, 2021
07:30 AM UTC Almost finished the verification of data. Started the testing of the API functions between trading servers and market makers.
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 7th, 2021
02:00 PM UTC The testing of the API is in progress. Third-party security team started to conduct security evaluation testing.
07:30 AM UTC Almost finished the verification of data. Started the testing of the API functions between trading servers and market makers.
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
Meanwhile,testing and debugging of trading servers in progress.
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import.
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 7th, 2021
02:00 PM UTC The testing of the API is in progress. Third-party security team started to conduct security evaluation testing.
07:30 AM UTC Almost finished the verification of data. Started the testing of the API functions between trading servers and market makers.
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
Meanwhile,testing and debugging of trading servers in progress.
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import.
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
Because we are maintaining and coingecko can't obtain our data through API. After the maintenance is finish , users can find us on coingecko again
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 8th, 2021 All processes are as follows
Apart from modules of investment functions, we have almost finished the deployment of other modules. Currently, we’re still conducting manual verifications on certain suspicious problems reflected by the results of data verification processes within these days. Besides that, based on certain results of testing, we’re also in the progress of some minor updates on trading servers. It is expected that we will provide our users with comparatively accurate processes and schedules regarding the relaunch of our platform and services tomorrow.
May 7th, 2021
02:00 PM UTC The testing of the API is in progress. Third-party security team started to conduct security evaluation testing.
07:30 AM UTC Almost finished the verification of data. Started the testing of the API functions between trading servers and market makers.
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
Meanwhile,testing and debugging of trading servers in progress.
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import.
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
May 8th, 2021 All processes are as follows
Apart from modules of investment functions, we have almost finished the deployment of other modules. Currently, we’re still conducting manual verifications on certain suspicious problems reflected by the results of data verification processes within these days. Besides that, based on certain results of testing, we’re also in the progress of some minor updates on trading servers. It is expected that we will provide our users with comparatively accurate processes and schedules regarding the relaunch of our platform and services tomorrow.
May 7th, 2021
02:00 PM UTC The testing of the API is in progress. Third-party security team started to conduct security evaluation testing.
07:30 AM UTC Almost finished the verification of data. Started the testing of the API functions between trading servers and market makers.
01:30 AM UTC Finished the recovery and restoration of data in investment modules, started the verifying of data.
May 6th, 2021
02:30 PM UTC Testing and debugging of trading servers in progress.
08:00 AM UTC We are still processing recovery the data of investment modules.
(The incomes due and payable during our recovery and restoration period will be paid to all relevant users’ accounts after our platform is fully recovered).
Meanwhile,testing and debugging of trading servers in progress.
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import.
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 9th, 2021
2: 30 AM UTC More than 95% of the environment has been built, and the final performance optimization and security testing are carried out continuously to repair the inconsistency problems found in data verification. We will announce the relatively accurate external recovery steps of the platform in 12 hours
2: 30 AM UTC More than 95% of the environment has been built, and the final performance optimization and security testing are carried out continuously to repair the inconsistency problems found in data verification. We will announce the relatively accurate external recovery steps of the platform in 12 hours
The Announcement Regarding Hotbit’s Service Recovery Process
Dear Hotbit users,
We are back ! Everything will be fine within a week.Thanks for the waiting!
Before fully recovery, please read and pay attention to the following notices carefully:
⚠️1.You will be requested to change password after first login to guarantee the security of your account.
⚠️2.All of your placed orders have been mandatorily canceled to prevent loss due to market fluctuations.
⚠️3.Deposit addresses of all your assets have been changed for security reasons. Please do NOT use your previous deposit addresses again or it will take very long time to get your assets back .
⚠️4.If you have deposited any assets into your Hotbit account(s) during 04:00 PM, April 29th, 2021 - 00:00 AM, April 30th, 2021 (UTC), please wait patiently, your deposit will arrive in your account(s) before May 14th; Meanwhile, if you have deposited any assets during the maintenance, your deposit will arrive in your account(s) before May 26th. If you haven't get your transfer on Hotbit account after May 26th , please submit a support ticket to us and our customer service team will register it for you.
⚠️5.To prevent the loss caused by holding the positions, all of your leveraged ETF positions have been forcibly liquidated according to the announcement here .
⚠️6.Before the resumption of trading services, the estimated price(s) of your asset(s) displayed by the system is (are) incorrect. Please temporarily ignore the wrong numbers, as everything will be normal after trading services being online.
⚠️7.The recovery of APP will be slightly later than that of website. Please pay attention to our announcements for further notices.
Below are the schedule came from tech team after lots of discussions. Considering the gigantic size of Hotbit's system and user data, it's possilbe that some services might be unstable at the beginning but it will be solved quickly. Meanwhile, it is also expected that a huge number of users (mainly users of SHIB, DOGE or assets of meme section) may cause system overload as well. Hence, the accurate and detailed time of recovery still depends on actual situations.
⏰04:00 AM , May 10th, 2021 (UTC), Relaunch the functions regarding login, registration, the browsing of assets and data. Meanwhile, we will start the distribution of various types of incomes. Before the recovery of all other services, the accuracy of historical data is the most important factor. Hence, despite the fact that we have finished the verification regarding the data of all historical assets, we still strongly recommend you to check and verify your assets carefully. If you have any concerns or queries, please submit a support ticket to our customer service team for further verification.
⏰04:00 AM , May 12th, 2021 (UTC), Spot trading services for all the assets will be gradually restarted.
⏰04:00 AM , May 13th, 2021 (UTC), After finishing the distribution of various types of incomes including interests, profits of investment section and dividents of cloud mining etc, we will relaunch the service of investment section, including functions like purchase, redemption and asset transfers.
⏰Before 03:00 PM, May 14th, 2021, Gradually relaunch deposit and withdrawal services based on the testing results. BTC, ERC20 and BEP20 will be top priorities. And Considering there are over 100+ mainnets supported by Hotbit, the recovery process regarding the deposit and withdrawal functions of all mainnets may last longer. It is now expected that we will resume all no later than May 21st, 2021 if all other things are fine. We will publish real-time announcements regarding the order and progress of all recovery procedures in our official Twitter and Telegram. And there will be no limitation on the volume of withdrawals for all accounts as Hotbit always supported.
⏰04:00 AM , May 16th, 2021 (UTC), Finish the calculation and liquidation of all assets in leveraged ETF section and relaunch ETF trading service.
Dear Hotbit users,
We are back ! Everything will be fine within a week.Thanks for the waiting!
Before fully recovery, please read and pay attention to the following notices carefully:
⚠️1.You will be requested to change password after first login to guarantee the security of your account.
⚠️2.All of your placed orders have been mandatorily canceled to prevent loss due to market fluctuations.
⚠️3.Deposit addresses of all your assets have been changed for security reasons. Please do NOT use your previous deposit addresses again or it will take very long time to get your assets back .
⚠️4.If you have deposited any assets into your Hotbit account(s) during 04:00 PM, April 29th, 2021 - 00:00 AM, April 30th, 2021 (UTC), please wait patiently, your deposit will arrive in your account(s) before May 14th; Meanwhile, if you have deposited any assets during the maintenance, your deposit will arrive in your account(s) before May 26th. If you haven't get your transfer on Hotbit account after May 26th , please submit a support ticket to us and our customer service team will register it for you.
⚠️5.To prevent the loss caused by holding the positions, all of your leveraged ETF positions have been forcibly liquidated according to the announcement here .
⚠️6.Before the resumption of trading services, the estimated price(s) of your asset(s) displayed by the system is (are) incorrect. Please temporarily ignore the wrong numbers, as everything will be normal after trading services being online.
⚠️7.The recovery of APP will be slightly later than that of website. Please pay attention to our announcements for further notices.
Below are the schedule came from tech team after lots of discussions. Considering the gigantic size of Hotbit's system and user data, it's possilbe that some services might be unstable at the beginning but it will be solved quickly. Meanwhile, it is also expected that a huge number of users (mainly users of SHIB, DOGE or assets of meme section) may cause system overload as well. Hence, the accurate and detailed time of recovery still depends on actual situations.
⏰04:00 AM , May 10th, 2021 (UTC), Relaunch the functions regarding login, registration, the browsing of assets and data. Meanwhile, we will start the distribution of various types of incomes. Before the recovery of all other services, the accuracy of historical data is the most important factor. Hence, despite the fact that we have finished the verification regarding the data of all historical assets, we still strongly recommend you to check and verify your assets carefully. If you have any concerns or queries, please submit a support ticket to our customer service team for further verification.
⏰04:00 AM , May 12th, 2021 (UTC), Spot trading services for all the assets will be gradually restarted.
⏰04:00 AM , May 13th, 2021 (UTC), After finishing the distribution of various types of incomes including interests, profits of investment section and dividents of cloud mining etc, we will relaunch the service of investment section, including functions like purchase, redemption and asset transfers.
⏰Before 03:00 PM, May 14th, 2021, Gradually relaunch deposit and withdrawal services based on the testing results. BTC, ERC20 and BEP20 will be top priorities. And Considering there are over 100+ mainnets supported by Hotbit, the recovery process regarding the deposit and withdrawal functions of all mainnets may last longer. It is now expected that we will resume all no later than May 21st, 2021 if all other things are fine. We will publish real-time announcements regarding the order and progress of all recovery procedures in our official Twitter and Telegram. And there will be no limitation on the volume of withdrawals for all accounts as Hotbit always supported.
⏰04:00 AM , May 16th, 2021 (UTC), Finish the calculation and liquidation of all assets in leveraged ETF section and relaunch ETF trading service.
Details: https://hotbit.zendesk.com/hc/en-us/articles/1500009979481-
By the time our website relaunches, we strongly recommend all our users to read this announcement carefully and conduct relevant operations based on all notices in this announcement.
❤️Appendix❤️
1. The announcement regarding Hotbit’s maintenance on April 30th, 2021 and the announcement published during April 30th, 2021 - May 9th, 2021 Click here for details
2. The Announcement Regarding The Liquidation of Assets in Leveraged ETF Section Click here For Details
3. Support ticket : https://hotbit.zendesk.com/hc/en-us/requests/new
In case you received any emails or messages sent on behalf of Hotbit, before replying to those messages and emails, you may contact us for identity verification through our official channels (Twitter, Facebook, Telegram)
Please continue to follow our official media links for our latest information:
Telegram （Discuss channel)： https://t.me/Hotbit_English
Telegram （Announcement channel)：https://t.me/Hotbit_announcements
Twitter： https://twitter.com/Hotbit_news
Facebook： https://www.facebook.com/hotbitexchange/
By the time our website relaunches, we strongly recommend all our users to read this announcement carefully and conduct relevant operations based on all notices in this announcement.
❤️Appendix❤️
1. The announcement regarding Hotbit’s maintenance on April 30th, 2021 and the announcement published during April 30th, 2021 - May 9th, 2021 Click here for details
2. The Announcement Regarding The Liquidation of Assets in Leveraged ETF Section Click here For Details
3. Support ticket : https://hotbit.zendesk.com/hc/en-us/requests/new
In case you received any emails or messages sent on behalf of Hotbit, before replying to those messages and emails, you may contact us for identity verification through our official channels (Twitter, Facebook, Telegram)
Please continue to follow our official media links for our latest information:
Telegram （Discuss channel)： https://t.me/Hotbit_English
Telegram （Announcement channel)：https://t.me/Hotbit_announcements
Twitter： https://twitter.com/Hotbit_news
Facebook： https://www.facebook.com/hotbitexchange/
HOTBIT Support Center
The Announcement Regarding Hotbit’s Service Recovery Process
Dear Hotbit users,
We are back ! Everything will be fine within a week.Thanks for the waiting!
Before fully recovery, please read and pay attention to the following notices carefully:
You will be ...
We are back ! Everything will be fine within a week.Thanks for the waiting!
Before fully recovery, please read and pay attention to the following notices carefully:
You will be ...
😭Due to a huge influx of visits from our users, some users may encounter the problems that their asset interface appears to be blank or remains unstable. In case that any of the above mentioned problems occurred, please refresh your web page for several times and wait patiently for a while. All assets will be displayed soon.
At the same time, we’re also optimizing relevant functions. We suggest that you should avoid the current peak time and log in later to check the assets and change the password.
At the same time, we’re also optimizing relevant functions. We suggest that you should avoid the current peak time and log in later to check the assets and change the password.
Currently, you cannot use the APP, it is still upgrading. Please pay attention to our announcements and Telegram,Twitter ,Facebook for further notices.