Hotbit's Announcement Regarding the Maintenance of Exchange Area and ETF Area on April 30th, 2021
Dear respected users:
In order to optimize server performance, the system will be in maintenance for 10 hours, from 00: 00 AM UTC to 10: 00 AM UTC on April 30th, 2021. Following services of Hotbit will be unavailable during the maintenance:
Exchange Area
ETF Area
Fund Area (the deposit and withdrawal functions are unavailable)
We apologize for any inconvenience caused!
After the maintenance is completed, we will issue a notice as soon as possible.
Hotbit team
April 30th, 2021
Dear respected users:
In order to optimize server performance, the system will be in maintenance for 10 hours, from 00: 00 AM UTC to 10: 00 AM UTC on April 30th, 2021. Following services of Hotbit will be unavailable during the maintenance:
Exchange Area
ETF Area
Fund Area (the deposit and withdrawal functions are unavailable)
We apologize for any inconvenience caused!
After the maintenance is completed, we will issue a notice as soon as possible.
Hotbit team
April 30th, 2021
Hotbit's Announcement on Emergency Maintenance
Dear respected users,
🔅Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified and stopped by our risk control system).
🔅In this case, Hotbit team has shut down all services for inspection and restoration immediately, and the overall recovery period is expected to be no less than 7 days.
🔅Please note that all your assets are safe and secure, and you can follow us on Twitter,Facebook, and Telegram for Hotbit’s latest recovery progress.
🔆Currently our work consists of the following two sections:
⚠️Considering the fact that Hotbit is about to exceed 2 million registered users and has a huge service system architecture of more than 200 servers online, in order to ensure security, Hotbit team will completely rebuild all servers；
⚠️The attacker maliciously deleted the user database after failing to obtain assets. Although the database is routinely backed up , we are still uncertain whether the attacker has poluted data or not before the attack. . Therefore, we also need to conduct a comprehensive inspection of the overall data. Once any anomaly is detected, we will perform an accurate reconstruction to ensure that all user data is accurate.
⚠️Therefore, these two sections of work will consume a lot of time. We initially expect that the recovery period will last about 7-14 days. The estimated time of recovery will be more as all thnings going on, and we will update our latest progress in Hotbit communities as well.
⭕️If you have an account on Hotbit, the following are things you should be aware of
✅The attacker has already gained access to the database, so your registration phone number, email address and asset data might have leaking risk. However, the password and 2FA key are encrypted so theoriotically should be safe. But from the security point of view, if your account and password on another website or app are the same as Hotbit's, it is safer to change the password now;
✅If you receive an email or private message in the name of Hotbit, you can contact us through official channels (Twitter, Facebook, Telegram) to verify identity before replying;
Leveraged ETF products are not suitable for long-term holding and therefore Hotbit will be fully responsible for all losses suffered by the position-holder during the maintenance period.
Your Open Orders on Hotbit will be canceled when the system is restored to avoid unintended trading losses.
All daily routine income distributions (such as investment products, current products and FIL cloud computing power ) will be paid out after the maintenance is completed .
We must admit that this is the biggest setback of Hotbit since the establishment on January 2018.
Security issues have always been the pain of blockchain industry, which has always been one of the major concerns of Hotbit as well. In the future, Hotbit team will continue to strengthen security departments. Meanwhile, by cooperating with world's famous third-party Internet security teams, Hotbit will also conduct thorough inspection and investigation on the attack issue and thoroughly upgrade security level of the whole system.
Please continue to follow our official media links for our latest information:
Telegram （Discuss channel)： https://t.me/Hotbit_English
Telegram （Announcement channel)：https://t.me/Hotbit_announcements
Twitter： https://twitter.com/Hotbit_news
Facebook： https://www.facebook.com/hotbitexchange/
Dear respected users,
🔅Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified and stopped by our risk control system).
🔅In this case, Hotbit team has shut down all services for inspection and restoration immediately, and the overall recovery period is expected to be no less than 7 days.
🔅Please note that all your assets are safe and secure, and you can follow us on Twitter,Facebook, and Telegram for Hotbit’s latest recovery progress.
🔆Currently our work consists of the following two sections:
⚠️Considering the fact that Hotbit is about to exceed 2 million registered users and has a huge service system architecture of more than 200 servers online, in order to ensure security, Hotbit team will completely rebuild all servers；
⚠️The attacker maliciously deleted the user database after failing to obtain assets. Although the database is routinely backed up , we are still uncertain whether the attacker has poluted data or not before the attack. . Therefore, we also need to conduct a comprehensive inspection of the overall data. Once any anomaly is detected, we will perform an accurate reconstruction to ensure that all user data is accurate.
⚠️Therefore, these two sections of work will consume a lot of time. We initially expect that the recovery period will last about 7-14 days. The estimated time of recovery will be more as all thnings going on, and we will update our latest progress in Hotbit communities as well.
⭕️If you have an account on Hotbit, the following are things you should be aware of
✅The attacker has already gained access to the database, so your registration phone number, email address and asset data might have leaking risk. However, the password and 2FA key are encrypted so theoriotically should be safe. But from the security point of view, if your account and password on another website or app are the same as Hotbit's, it is safer to change the password now;
✅If you receive an email or private message in the name of Hotbit, you can contact us through official channels (Twitter, Facebook, Telegram) to verify identity before replying;
Leveraged ETF products are not suitable for long-term holding and therefore Hotbit will be fully responsible for all losses suffered by the position-holder during the maintenance period.
Your Open Orders on Hotbit will be canceled when the system is restored to avoid unintended trading losses.
All daily routine income distributions (such as investment products, current products and FIL cloud computing power ) will be paid out after the maintenance is completed .
We must admit that this is the biggest setback of Hotbit since the establishment on January 2018.
Security issues have always been the pain of blockchain industry, which has always been one of the major concerns of Hotbit as well. In the future, Hotbit team will continue to strengthen security departments. Meanwhile, by cooperating with world's famous third-party Internet security teams, Hotbit will also conduct thorough inspection and investigation on the attack issue and thoroughly upgrade security level of the whole system.
Please continue to follow our official media links for our latest information:
Telegram （Discuss channel)： https://t.me/Hotbit_English
Telegram （Announcement channel)：https://t.me/Hotbit_announcements
Twitter： https://twitter.com/Hotbit_news
Facebook： https://www.facebook.com/hotbitexchange/
Telegram
HotbitDEX
Hotbit DEX is a decentralized exchange based on LPBASE Protocol, our community has shifted to Discord. Join us there for discussions and updates.
Discord - https://discord.gg/9vnCkvMmqY
Discord - https://discord.gg/9vnCkvMmqY
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified and stopped by our risk control system).
In this case, Hotbit team has shut down all services for inspection and restoration immediately, and the overall recovery period is expected to be no less than 7 days.
Please note that all your assets are safe and secure, and you can follow us on Twitter,Facebook, and Telegram for Hotbit’s latest recovery progress.
Currently our work consists of the following two sections:
🔆Considering the fact that Hotbit is about to exceed 2 million registered users and has a huge service system architecture of more than 200 servers online, in order to ensure security, Hotbit team will completely rebuild all servers；
🔆The attacker maliciously deleted the user database after failing to obtain assets. Although the database is routinely backed up , we are still uncertain whether the attacker has poluted data or not before the attack. . Therefore, we also need to conduct a comprehensive inspection of the overall data. Once any anomaly is detected, we will perform an accurate reconstruction to ensure that all user data is accurate.
Therefore, these two sections of work will consume a lot of time. We initially expect that the recovery period will last about 7-14 days. The estimated time of recovery will be more as all things going on, and we will update our latest progress in Hotbit communities as well.
If you have an account on Hotbit, the following are things you should be aware of
⚠️The attacker has already gained access to the database, so your registration phone number, email address and asset data might have leaking risk. However, the password and 2FA key are encrypted so theoriotically should be safe. But from the security point of view, if your account and password on another website or app are the same as Hotbit's, it is safer to change the password now;
⚠️If you receive an email or private message in the name of Hotbit, you can contact us through official channels (Twitter, Facebook, Telegram) to verify identity before replying;
Leveraged ETF products are not suitable for long-term holding and therefore Hotbit will be fully responsible for all losses suffered by the position-holder during the maintenance period.
⚠️Your Open Orders on Hotbit will be canceled when the system is restored to avoid unintended trading losses.
⚠️All daily routine income distributions (such as investment products, current products and FIL cloud computing power ) will be paid out after the maintenance is completed .
We must admit that this is the biggest setback of Hotbit since the establishment on January 2018.
Security issues have always been the pain of blockchain industry, which has always been one of the major concerns of Hotbit as well. In the future, Hotbit team will continue to strengthen security departments. Meanwhile, by cooperating with world's famous third-party Internet security teams, Hotbit will also conduct thorough inspection and investigation on the attack issue and thoroughly upgrade security level of the whole system.😭
Details: https://hotbit.zendesk.com/hc/en-us/articles/1500008915521-
Please continue to follow our official media links for our latest information:
Telegram （Discuss channel)： https://t.me/Hotbit_English
Telegram （Announcement channel)：https://t.me/Hotbit_announcements
Twitter： https://twitter.com/Hotbit_news
Facebook： https://www.facebook.com/hotbitexchange/
In this case, Hotbit team has shut down all services for inspection and restoration immediately, and the overall recovery period is expected to be no less than 7 days.
Please note that all your assets are safe and secure, and you can follow us on Twitter,Facebook, and Telegram for Hotbit’s latest recovery progress.
Currently our work consists of the following two sections:
🔆Considering the fact that Hotbit is about to exceed 2 million registered users and has a huge service system architecture of more than 200 servers online, in order to ensure security, Hotbit team will completely rebuild all servers；
🔆The attacker maliciously deleted the user database after failing to obtain assets. Although the database is routinely backed up , we are still uncertain whether the attacker has poluted data or not before the attack. . Therefore, we also need to conduct a comprehensive inspection of the overall data. Once any anomaly is detected, we will perform an accurate reconstruction to ensure that all user data is accurate.
Therefore, these two sections of work will consume a lot of time. We initially expect that the recovery period will last about 7-14 days. The estimated time of recovery will be more as all things going on, and we will update our latest progress in Hotbit communities as well.
If you have an account on Hotbit, the following are things you should be aware of
⚠️The attacker has already gained access to the database, so your registration phone number, email address and asset data might have leaking risk. However, the password and 2FA key are encrypted so theoriotically should be safe. But from the security point of view, if your account and password on another website or app are the same as Hotbit's, it is safer to change the password now;
⚠️If you receive an email or private message in the name of Hotbit, you can contact us through official channels (Twitter, Facebook, Telegram) to verify identity before replying;
Leveraged ETF products are not suitable for long-term holding and therefore Hotbit will be fully responsible for all losses suffered by the position-holder during the maintenance period.
⚠️Your Open Orders on Hotbit will be canceled when the system is restored to avoid unintended trading losses.
⚠️All daily routine income distributions (such as investment products, current products and FIL cloud computing power ) will be paid out after the maintenance is completed .
We must admit that this is the biggest setback of Hotbit since the establishment on January 2018.
Security issues have always been the pain of blockchain industry, which has always been one of the major concerns of Hotbit as well. In the future, Hotbit team will continue to strengthen security departments. Meanwhile, by cooperating with world's famous third-party Internet security teams, Hotbit will also conduct thorough inspection and investigation on the attack issue and thoroughly upgrade security level of the whole system.😭
Details: https://hotbit.zendesk.com/hc/en-us/articles/1500008915521-
Please continue to follow our official media links for our latest information:
Telegram （Discuss channel)： https://t.me/Hotbit_English
Telegram （Announcement channel)：https://t.me/Hotbit_announcements
Twitter： https://twitter.com/Hotbit_news
Facebook： https://www.facebook.com/hotbitexchange/
HOTBIT Support Center
Hotbit's Announcement on Emergency Maintenance
Dear respected users,Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attack...
About the money transfer on the chain, we are creating a new cold wallet. Here is our wallet address ，users can check it in carefully, all funds are safe:)
Hot wallet 1: 0x274f3c32c90517975e29dfc209a23f315c1e5fc7 eth
Hot wallet 2 0x3e45321621e4e93f2db46239f6567b1383593f6b heco
Hot wallet 3 0x39aa02d6b499a76a70fab5f164e8be587c366141 bsc
Cold wallet 1 0x2478332FE393BA40dDC9cAf8353a333fA64FDD3f
Cold wallet 2 0x2AcDb44596E2b6FFBBF62614C9aaD9CD04980248
Cold wallet 3 0x4e29B63A980C6e76F9f56EF123DA896f9F16ACe8
Cold wallet 4 0x8533a0bd9310eb63e7cc8e1116c18a3d67b1976a
Hot wallet 1: 0x274f3c32c90517975e29dfc209a23f315c1e5fc7 eth
Hot wallet 2 0x3e45321621e4e93f2db46239f6567b1383593f6b heco
Hot wallet 3 0x39aa02d6b499a76a70fab5f164e8be587c366141 bsc
Cold wallet 1 0x2478332FE393BA40dDC9cAf8353a333fA64FDD3f
Cold wallet 2 0x2AcDb44596E2b6FFBBF62614C9aaD9CD04980248
Cold wallet 3 0x4e29B63A980C6e76F9f56EF123DA896f9F16ACe8
Cold wallet 4 0x8533a0bd9310eb63e7cc8e1116c18a3d67b1976a
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 2nd, 2021
The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 2nd, 2021
The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
Hotbit DEX Announcements
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified…
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 2nd, 2021
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 2nd, 2021
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
Hotbit DEX Announcements
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified…
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The Announcement Regarding The Recovery of Hotbit’s Leveraged ETF Section And Hotbit’s Solution On All Relevant Users’ Positions On Hold
Dear Respected Hotbit Users，
As we all know, due to this round of hacker attack, Hotbit has already suspended all external services. According to Hotbit’s recovery and restoration plan, Hotbit will resume the deposit and withdrawal functions of assets and spot trading function as top priorities. After everything runs smoothly, Hotbit will then recover the function of leveraged ETF trading.Please refer to Hotbit’s official communities and media channels for all latest and real-time updates regarding the progress of Hotbit platform’s recovery and restoration process.
According to the innate features of leveraged ETF trading, the users tend to conduct and purchase short-term ETF trading activities and products instead of long-term activities and products. Considering the fact that the ETF trading activities has been suspended for a comparatively long period of time, certain huge fluctuations may have already occurred on the market during this period. Meanwhile, Hotbit has also received a lot of advice and suggestions from its communities regarding the issue. Hence, Hotbit has decided to close all existing positions on Hotbit’s leveraged ETF section. Please refer to the following information for the detailed plan:
1.The positions held by all users on Hotbit’s leveraged ETF section will be closed according to the relevant net values by 08:30, May 2nd, 2021 (UTC).
2.Hotbit will calculate and analyze the net values of each user’s positions on its leveraged ETF section by 20:00, April 29th, 2021 (UTC). If comparing with the net values of their positions by 20:00, April 29th, 2021 (UTC), the users have gained incomes by 8:30, May 2nd, 2021 (UTC), then the users will still enjoy this part of incomes; in case that comparing with the net values of their positions by 20:00, April 29th, 2021 (UTC), the users have suffered from losses by 8:30, May 2nd, 2021 (UTC), then Hotbit will be responsible for all relevant users’ losses generated during this period.
After the recover and restoration of its official website, Hotbit will settle and distribute all relevant incomes and losses to all relevant users’ asset accounts according to the plan above as soon as possible.
Hotbit Team
May 2nd,2021
Details:https://hotbit.zendesk.com/hc/en-us/articles/1500009082241-
Dear Respected Hotbit Users，
As we all know, due to this round of hacker attack, Hotbit has already suspended all external services. According to Hotbit’s recovery and restoration plan, Hotbit will resume the deposit and withdrawal functions of assets and spot trading function as top priorities. After everything runs smoothly, Hotbit will then recover the function of leveraged ETF trading.Please refer to Hotbit’s official communities and media channels for all latest and real-time updates regarding the progress of Hotbit platform’s recovery and restoration process.
According to the innate features of leveraged ETF trading, the users tend to conduct and purchase short-term ETF trading activities and products instead of long-term activities and products. Considering the fact that the ETF trading activities has been suspended for a comparatively long period of time, certain huge fluctuations may have already occurred on the market during this period. Meanwhile, Hotbit has also received a lot of advice and suggestions from its communities regarding the issue. Hence, Hotbit has decided to close all existing positions on Hotbit’s leveraged ETF section. Please refer to the following information for the detailed plan:
1.The positions held by all users on Hotbit’s leveraged ETF section will be closed according to the relevant net values by 08:30, May 2nd, 2021 (UTC).
2.Hotbit will calculate and analyze the net values of each user’s positions on its leveraged ETF section by 20:00, April 29th, 2021 (UTC). If comparing with the net values of their positions by 20:00, April 29th, 2021 (UTC), the users have gained incomes by 8:30, May 2nd, 2021 (UTC), then the users will still enjoy this part of incomes; in case that comparing with the net values of their positions by 20:00, April 29th, 2021 (UTC), the users have suffered from losses by 8:30, May 2nd, 2021 (UTC), then Hotbit will be responsible for all relevant users’ losses generated during this period.
After the recover and restoration of its official website, Hotbit will settle and distribute all relevant incomes and losses to all relevant users’ asset accounts according to the plan above as soon as possible.
Hotbit Team
May 2nd,2021
Details:https://hotbit.zendesk.com/hc/en-us/articles/1500009082241-
Hotbit DEX Announcements
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified…
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 3rd, 2021
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 3rd, 2021
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
Hotbit DEX Announcements
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified…
May 3rd, 2021
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
Hotbit DEX Announcements
Hotbit just suffered a serious cyber attack starting around 08:00 PM UTC, April 29,2021, which led to the paralyzation of a number of some basic services. Meanwhile, the attackers also tried to hack into Hotbit’s wallets (However, the attempt was identified…
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 4th, 2021
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 4th, 2021
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 4th, 2021
07:30 AM UTC Finished 50% of database import.
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 4th, 2021
07:30 AM UTC Finished 50% of database import.
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 5th, 2021
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 5th, 2021
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 5th, 2021
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 5th, 2021
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
The daily progresses regarding our restoration process are listed below (the progress will be updated continuously on a daily basis until the site is fully recovered)
May 6th, 2021
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.
May 6th, 2021
02:30 AM UTC The recovery processes regarding the data of user registration, deposits and withdrawals and orders are nearly finished. Currently, we are also recovering the data of investment modules.
May 5th, 2021
01:30 PM UTC Starting to configure deposit and withdrawal servers. Testing of trading services in progress. (Just as we have mentioned in our initial announcement, the recovery process involves the recovery of both servers and data. The accurate and precise recovery can only be realized after finishing the recovery of both servers and data. Hence, even if the trading, deposit and withdrawal servers are recovered, we are still unable to launch the deposit, withdrawal and trading services immediately).
07:30 AM UTC The work of data reconstruction and recovery from the historical backup point to the time of attack is still in progress.
02:30 AM UTC Finished the recovery of historical backup data, starting to conduct the reconstruction and recovery process of all data generated between backup point and the time point that the hacking attack occurred. (The backup processes are conducted once in a certain period of time, normally on a daily basis. We are now recovering the data starting from our most recent backup. Considering the huge volume of data on our platform, we normally conduct the backup process more frequently than once everyday).
May 4th, 2021
01:40 PM UTC Starting to conduct various testings on trading server.
07:30 AM UTC Finished 50% of database import
02:30 AM UTC Finished the deployment of all servers, conducting encryption on configuration parameters.
May 3rd, 2021
01:00 PM UTC Install and set the database service, start to verify the data and to recover the deleted data.
07:30 AM UTC Install various security patches and configure security
2:00 AM UTC Approximately 90% of server basic system restoration is finished.
May 2nd, 2021
01:00 PM UTC The security assessment is passed, Hotbit has started to migrate the transaction server database.
10:00 AM UTC Hotbit's internal security team is conducting security audit together with the external security team to evaluate the security level of the whole process. If the security level assessment is passed, the migration of the transaction server database will start.
03:00 AM UTC The restoration and deployment of system environment are still in progress, with approximately 40% of restoration finished.
May 1st, 2021
Complete the plan of the new architecture, with approximately 200 servers in the process of reinstallation of system environment.
April 30th, 2021
Reformulate the deployment process of environment system and establishment plan of secure environment, transfer assets from hot wallets to cold wallets.