✅ Maintenance work on hetzner.com mail server
Start: 2022-11-18T21:00:00+00:00
Ends on: 2022-11-18T21:24:13+00:00
Due to maintenance work, the hetzner.com mail server will unfortunately not be available during the specified period.
Resolved
2022-11-18T21:24:13+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
Start: 2022-11-18T21:00:00+00:00
Ends on: 2022-11-18T21:24:13+00:00
Due to maintenance work, the hetzner.com mail server will unfortunately not be available during the specified period.
Resolved
2022-11-18T21:24:13+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
🔎 Telephone connection disruption - HEL1
Start: 2022-11-19T11:00:00+00:00
We are currently experiencing a disruption in the connection for our telephone support.
Instead of calling support, please write a request using the administration panel.
Please bear with us. As soon as more information is available, we'll let you know.
We apologize for any inconvenience. Thank you for your understanding.
Start: 2022-11-19T11:00:00+00:00
We are currently experiencing a disruption in the connection for our telephone support.
Instead of calling support, please write a request using the administration panel.
Please bear with us. As soon as more information is available, we'll let you know.
We apologize for any inconvenience. Thank you for your understanding.
✅ Telephone connection disruption - HEL1
Start: 2022-11-19T11:00:00+00:00
Ends on: 2022-11-19T16:32:18+00:00
We are currently experiencing a disruption in the connection for our telephone support.
Instead of calling support, please write a request using the administration panel.
Please bear with us. As soon as more information is available, we'll let you know.
We apologize for any inconvenience. Thank you for your understanding.
Resolved
2022-11-19T16:32:18+00:00
The malfunction could be resolved. We are now available again by telephone.
Start: 2022-11-19T11:00:00+00:00
Ends on: 2022-11-19T16:32:18+00:00
We are currently experiencing a disruption in the connection for our telephone support.
Instead of calling support, please write a request using the administration panel.
Please bear with us. As soon as more information is available, we'll let you know.
We apologize for any inconvenience. Thank you for your understanding.
Resolved
2022-11-19T16:32:18+00:00
The malfunction could be resolved. We are now available again by telephone.
🔎 Robot maintenance work (Failover IPs)
Start: 2022-11-21T09:00:00+00:00
Estimated end: 2022-11-21T11:00:00+00:00
Due to maintenance work, you will not be able to change the routing target of Failover IPs during the mentioned period.
Investigating
2022-11-21T10:15:11+00:00
We have recognized some connectivity issue to a small count of failover-IPs. We are currently working to solve this issue.
We apologize for the inconvenience.
Start: 2022-11-21T09:00:00+00:00
Estimated end: 2022-11-21T11:00:00+00:00
Due to maintenance work, you will not be able to change the routing target of Failover IPs during the mentioned period.
Investigating
2022-11-21T10:15:11+00:00
We have recognized some connectivity issue to a small count of failover-IPs. We are currently working to solve this issue.
We apologize for the inconvenience.
✅ Robot maintenance work (Failover IPs)
Start: 2022-11-21T09:00:00+00:00
Ends on: 2022-11-21T11:00:48+00:00
Due to maintenance work, you will not be able to change the routing target of Failover IPs during the mentioned period.
Resolved
2022-11-21T11:00:48+00:00
The connectivity issues are resolved and we have successfully completed the maintenance work. Thank you for your understanding.
Investigating
2022-11-21T10:15:11+00:00
We have recognized some connectivity issue to a small count of failover-IPs. We are currently working to solve this issue.
We apologize for the inconvenience.
Start: 2022-11-21T09:00:00+00:00
Ends on: 2022-11-21T11:00:48+00:00
Due to maintenance work, you will not be able to change the routing target of Failover IPs during the mentioned period.
Resolved
2022-11-21T11:00:48+00:00
The connectivity issues are resolved and we have successfully completed the maintenance work. Thank you for your understanding.
Investigating
2022-11-21T10:15:11+00:00
We have recognized some connectivity issue to a small count of failover-IPs. We are currently working to solve this issue.
We apologize for the inconvenience.
⚠️ Router fault nbg1-core12
Start: 2022-11-21T13:05:00+00:00
We are currently experiencing a fault on our router nbg1-core12. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Start: 2022-11-21T13:05:00+00:00
We are currently experiencing a fault on our router nbg1-core12. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
✅ Router fault nbg1-core12
Start: 2022-11-21T13:05:00+00:00
Ends on: 2022-11-21T13:51:00+00:00
We are currently experiencing a fault on our router nbg1-core12. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Resolved
2022-11-21T13:55:56+00:00
The fault has been fixed. All systems are accessible again.
Start: 2022-11-21T13:05:00+00:00
Ends on: 2022-11-21T13:51:00+00:00
We are currently experiencing a fault on our router nbg1-core12. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Resolved
2022-11-21T13:55:56+00:00
The fault has been fixed. All systems are accessible again.
UPS function tests in NBG1-DC3
Start: 2022-11-23T05:30:00+00:00
Estimated end: 2022-11-23T08:30:00+00:00
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Start: 2022-11-23T05:30:00+00:00
Estimated end: 2022-11-23T08:30:00+00:00
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
✅ Hetzner Accounts routine maintenance work
Start: 2022-11-23T02:00:00+00:00
Ends on: 2022-11-23T04:30:40+00:00
During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces:
- Robot (https://robot.hetzner.com)
- Cloud Console (https://console.hetzner.cloud)
- konsoleH (https://konsoleh.hetzner.com)
- DNS Console (https://dns.hetzner.com)
Resolved
2022-11-23T04:30:40+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
Start: 2022-11-23T02:00:00+00:00
Ends on: 2022-11-23T04:30:40+00:00
During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces:
- Robot (https://robot.hetzner.com)
- Cloud Console (https://console.hetzner.cloud)
- konsoleH (https://konsoleh.hetzner.com)
- DNS Console (https://dns.hetzner.com)
Resolved
2022-11-23T04:30:40+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
✅ Robot routine maintenance work
Start: 2022-11-23T02:00:00+00:00
Ends on: 2022-11-23T04:30:34+00:00
During this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces:
- Robot (https://robot.hetzner.com)
- Robot Web Service (https://robot-ws.your-server.de)
- Robot Mobile
- Robot Email Interface
Resolved
2022-11-23T04:30:34+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
Start: 2022-11-23T02:00:00+00:00
Ends on: 2022-11-23T04:30:34+00:00
During this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces:
- Robot (https://robot.hetzner.com)
- Robot Web Service (https://robot-ws.your-server.de)
- Robot Mobile
- Robot Email Interface
Resolved
2022-11-23T04:30:34+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
✅ UPS function tests in NBG1-DC3
Start: 2022-11-23T05:30:00+00:00
Estimated end: 2022-11-23T08:30:00+00:00
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
In progress
2022-11-23T06:21:50+00:00
The function tests are in progress.
Start: 2022-11-23T05:30:00+00:00
Estimated end: 2022-11-23T08:30:00+00:00
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
In progress
2022-11-23T06:21:50+00:00
The function tests are in progress.
✅ UPS function tests in NBG1-DC3
Start: 2022-11-23T05:30:00+00:00
Ends on: 2022-11-23T06:22:30+00:00
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Resolved
2022-11-23T06:22:30+00:00
The function tests are completed.
In progress
2022-11-23T06:21:50+00:00
The function tests are in progress.
Start: 2022-11-23T05:30:00+00:00
Ends on: 2022-11-23T06:22:30+00:00
We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Resolved
2022-11-23T06:22:30+00:00
The function tests are completed.
In progress
2022-11-23T06:21:50+00:00
The function tests are in progress.
Maintenance telephone infrastructure Cloud Support
Start: 2022-12-01T17:00:00+00:00
Estimated end: 2022-12-01T17:30:00+00:00
During this period, maintenance work will be carried out on our telephone infrastructure.
For this reason, the availability of Cloud Support by telephone cannot be guaranteed.
Therefore, please contact us via a written support request from your administration interface.
Start: 2022-12-01T17:00:00+00:00
Estimated end: 2022-12-01T17:30:00+00:00
During this period, maintenance work will be carried out on our telephone infrastructure.
For this reason, the availability of Cloud Support by telephone cannot be guaranteed.
Therefore, please contact us via a written support request from your administration interface.
🗓 Maintenance work on abuse system
Start: 2022-12-01T17:00:00+00:00
Estimated end: 2022-12-01T17:30:00+00:00
In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.
Start: 2022-12-01T17:00:00+00:00
Estimated end: 2022-12-01T17:30:00+00:00
In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.
✅ Maintenance work on abuse system
Start: 2022-12-01T17:00:00+00:00
Ends on: 2022-12-01T17:11:05+00:00
In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.
Resolved
2022-12-01T17:11:05+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
Start: 2022-12-01T17:00:00+00:00
Ends on: 2022-12-01T17:11:05+00:00
In the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.
Resolved
2022-12-01T17:11:05+00:00
We have successfully completed the maintenance work. Thank you for your understanding.
✅ Maintenance telephone infrastructure Cloud Support
Start: 2022-12-01T17:00:00+00:00
Ends on: 2022-12-01T17:23:11+00:00
During this period, maintenance work will be carried out on our telephone infrastructure.
For this reason, the availability of Cloud Support by telephone cannot be guaranteed.
Therefore, please contact us via a written support request from your administration interface.
Resolved
2022-12-01T17:23:11+00:00
The maintenance work has been completed. Our employees are now there for you by phone again.
Start: 2022-12-01T17:00:00+00:00
Ends on: 2022-12-01T17:23:11+00:00
During this period, maintenance work will be carried out on our telephone infrastructure.
For this reason, the availability of Cloud Support by telephone cannot be guaranteed.
Therefore, please contact us via a written support request from your administration interface.
Resolved
2022-12-01T17:23:11+00:00
The maintenance work has been completed. Our employees are now there for you by phone again.
🔛 Maintenance UPS systems in HEL1-DC4
Start: 2022-12-07T06:00:00+00:00
Estimated end: 2022-12-08T14:00:00+00:00
We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
In progress
2022-12-07T06:51:03+00:00
The maintenance work is in progress.
Start: 2022-12-07T06:00:00+00:00
Estimated end: 2022-12-08T14:00:00+00:00
We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
In progress
2022-12-07T06:51:03+00:00
The maintenance work is in progress.
🗓 Maintenance work on the DNS API
Start: 2022-12-13T05:00:00+00:00
Estimated end: 2022-12-13T05:30:00+00:00
We will be performing routine maintenance work on the hetzner DNS infrastructures. During this maintenance work, dns.hetzner.com and DNS Console will not be available.
The following components are affected:
- DNS Console
- DNS API
- Robot (Reverse DNS feature)
- Cloud (Reverse DNS feature)
- Cloud (Load Balancer Let's Encrypt certificate creation)
- konsoleH (DNS administration )
Start: 2022-12-13T05:00:00+00:00
Estimated end: 2022-12-13T05:30:00+00:00
We will be performing routine maintenance work on the hetzner DNS infrastructures. During this maintenance work, dns.hetzner.com and DNS Console will not be available.
The following components are affected:
- DNS Console
- DNS API
- Robot (Reverse DNS feature)
- Cloud (Reverse DNS feature)
- Cloud (Load Balancer Let's Encrypt certificate creation)
- konsoleH (DNS administration )
⚠️ Router fault fsn1-core23
Start: 2022-12-11T10:15:00+00:00
We are currently experiencing a fault on our router fsn1-core23. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Start: 2022-12-11T10:15:00+00:00
We are currently experiencing a fault on our router fsn1-core23. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
✅ Router fault fsn1-core23
Start: 2022-12-11T10:15:00+00:00
Ends on: 2022-12-11T11:27:17+00:00
We are currently experiencing a fault on our router fsn1-core23. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Resolved
2022-12-11T11:27:17+00:00
The fault has been fixed. All systems are accessible again.
Start: 2022-12-11T10:15:00+00:00
Ends on: 2022-12-11T11:27:17+00:00
We are currently experiencing a fault on our router fsn1-core23. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.
Resolved
2022-12-11T11:27:17+00:00
The fault has been fixed. All systems are accessible again.
✅ Maintenance UPS systems in HEL1-DC4
Start: 2022-12-07T07:45:00+00:00
Ends on: 2022-12-12T09:23:56+00:00
We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Resolved
2022-12-12T09:23:56+00:00
The maintenance work is completed.
In progress
2022-12-07T06:51:03+00:00
The maintenance work is in progress.
Start: 2022-12-07T07:45:00+00:00
Ends on: 2022-12-12T09:23:56+00:00
We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.
Resolved
2022-12-12T09:23:56+00:00
The maintenance work is completed.
In progress
2022-12-07T06:51:03+00:00
The maintenance work is in progress.