✶ one
subscribe to @haniprem before ordering a product. this will help you stay up to date with the latest information.

✶ two
we recommend using the form when purchasing a product so that your order can be processed quickly. if you do not use the form, please provide a detailed description of your order.

✶ three
rush orders usually take 1-10 minutes to process, while non-rush orders take a maximum of 30 minutes. please confirm in advance if you want a rush order.

✶ four
the Robux purchase process takes 1-10 minutes if there are no queues or issues. include the robux amount in a message containing your username and password.

✶ five
you can submit a warranty claim by providing login proof and filling out an honest review. please be patient while we process your warranty claim, which takes 1-7 days.

✶ six
we do not accept refunds unless we made a mistake. please familiarize yourself with the product system before making a purchase.

✶ seven
products are only purchased through @ninyg and @haniprembot. we are not responsible for purchases made outside of these contact.

✶ eight
we always strive to provide the best service possible, so your honest review (feedback) is very important to us. it helps us grow and develop.

using our work as inspo, copying, or reselling purchased items is strictly not allowed. please understand that each piece is made with time, effort, and intention. respecting that means respecting the art itself. any violation will result in a 400k fine. thank you.