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Outcomes of Digital Transformation in Kazakhstan: How Technology is Changing the Conventional Reality

Kazakhstan is actively introducing digital technologies aimed at increasing the efficiency of public services, reducing bureaucratic barriers and improving the quality of life of citizens.

Dmitry Mun, Vice Minister of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan, highlighted the key results of the digital transformation of government processes and emphasised the positive dynamics in the development of services for the public and business.

The Vice-Minister noted the reduction of bureaucracy in registration of road accidents. In the past, it used to take several hours to process a road accident, causing traffic jams and delays in insurance payments. Now, thanks to Europrotocol, drivers can record the accident through the mobile application Europrotocol App, without the involvement of the police and the court.

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South Africa on the verge of digital change: how technology is improving the electoral process

South Africa is starting to prepare for the 2029 election campaign: as part of a speech at a conference on electronic voting technologies at the Independent Electoral Commission (IEC) of the Republic of South Africa, South Africa's Minister of Home Affairs Leon Schreiber outlined the government's plans for digital transformation. The Home Affairs Minister said that a large-scale digital identification system is being considered, which could be used to verify voters for the 2029 national and municipal elections.

The Minister highlighted the leading role of the Ministry of of Home Affairs in the digitalisation of government processes and said that efforts have been made to automate and digitalise many processes and services under the department's competence.

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Global trends: where is digitalisation going?

Digitalisation is rapidly changing the landscape of the modern world, penetrating every sphere of human activity. Today, it not only determines how we work and communicate, but also shapes new behaviours, business strategies and management approaches. In the context of dynamic technological progress, the question arises: what trends set the vector for further development?

Here's a quick review of the top digital trends:

Artificial Intelligence (AI). AI is consistently at the top of the list of digital trends and is widely applied in all fields, including scientific. For example, in 2023, for the first time in history, a supernova star was discovered with the help of robots and an AI programme developed by researchers from China, and the study was subsequently published without human participation. Moreover, consultation with an AI chatbot on health issues is almost as good as going to a doctor.

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Outcomes of 2024 by Maksut Shadaev, Minister of Digital Development, Communications and Mass Media of the Russian Federation

The State Duma of the Russian Federation hosted an extended meeting of the Committee on Information Policy, Information Technologies and Communications. Maksut Shadaev, Minister of Digital Development, Communications and Mass Media of the Russian Federation presented the key results of the work of the Ministry for 2024. Here are the main statements.

“Digital economy” results

In 2024, the level of cash execution of the programme was 99%, the average level for all years - 97%. The main indicator of the national programme implementation is the assessment of the population. If we take 10 main results for the entire period of implementation of national projects, 4 of them relate to the “Digital Economy” programme.

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Law against fraudsters: new measures to protect citizens of the Russian Federation

The President of the Russian Federation Vladimir Putin has signed a law to combat cyber fraud. This is good news for those who want to feel safe when answering calls, talking to a bank employee on the phone or buying goods on a marketplace. Let`s take a look at the forthcoming changes and their importance.

No calls from banks in messengers

Employees of government agencies, banks and telecommunications operators have been banned from using foreign messengers to call and message clients. You can be absolutely sure that someone who calls you in this way with a ‘favourable loan offer’ or ‘important information from the Social Fund’ is a fraudster.

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“Life Situation” services for opening a café, beauty salon, furniture, clothing and footwear production launched in Russia

“Life Situation” services were launched for opening a coffee shop, beauty salon, furniture, clothing and footwear production. The services make it possible to apply online for state registration of a business without paying state duty and visiting the tax office, to obtain the necessary authorisation documents, and to apply for the available state support measures to start conducting entrepreneurial activities.

The services can now be used on the SME.RF website, and in 2025 they will also appear on the Portal of Public Services of the Russian Federation.

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The first Global AI Summit on Africa held in Rwanda

The first Global AI Summit on Africa took place from 3 to 4 April in Kigali, the capital of Rwanda. The event was organised with the support of Smart Africa, an alliance aimed at improving the quality of life in Africa and access to information and communication technologies.

The event brought together experts, policymakers and entrepreneurs from 95 countries, as well as representatives from 100 technology startups.

At the summit, the African Declaration on Artificial Intelligence was adopted, outlining African countries' commitment to the pan-African development goals, protecting data sovereignty, building sustainable digital infrastructure and developing an AI innovation ecosystem.

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GITEX Africa: 130 countries exchange the latest technological developments in Marrakech

The third edition of GITEX Africa, the continent's largest business event dedicated to digitalisation and new information and communication technologies, was held in Morocco from 14 to 16 April.

The exhibition was organised by the overseas branch of Dubai World Trade Centre with the support of King Mohammed VI of Morocco and the Ministry responsible for digital transformation and administrative reform.

More than 1.4 thousand companies from 130 countries took part in the exhibition. They presented new developments in the use of artificial intelligence, telecommunications, cybersecurity, e-commerce, big data, financial technologies, logistics, healthcare and many other areas.

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Digital Technology as a Catalyst for Development: How Kazakhstan is Developing an AI Ecosystem

Kazakhstan is actively introducing new technologies into society, creating favourable conditions for the development of innovation and the digital economy. Last December, the opening of the Alem.ai artificial intelligence centre was announced. At the moment, the Government of the Republic of Kazakhstan continues to work on further implementation of artificial intelligence in key sectors of the economy and social sphere.

The Artificial Intelligence Bill is under consideration by Parliament of the Republic of Kazakhstan, which will provide a legal framework for the development and safe use of AI technology.

Special attention is paid to the creation of technological infrastructure. The Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan is working on the creation of a supercomputer and chips.

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Dear colleagues!

Today we celebrate a remarkable holiday - Radio Day. This day was the starting point for the development of radio, television and the Internet, influencing enormously the development of the entire world telecommunications infrastructure.

On this day, the first successful experiment in radio transmission took place: on 7 May 1895, the Russian scientist Alexander Popov demonstrated his invention at a meeting of the Russian Physical and Chemical Society in St. Petersburg, transmitting a signal at a distance of about 25 metres. This opened up a new era of information technology for mankind. Today, radio broadcasting continues to be an important communication tool, uniting millions of people around the world.

Radio remains an indispensable source of news, entertainment and education. It plays a key role in emergencies, quickly transmitting important information to the population. Moreover, it was the development of radio technology that gave rise to mobile phones, the internet and ... the post you are reading on our Telegram channel right now!

This holiday unites all those who are professionally connected with radio broadcasting and telecommunications. We congratulate everyone who is involved in this sphere and wish professional success, prosperity and creative ideas!
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“Life Situations” on the Portal of Public Services of the Russian Federation: services for enetrpreneurs

How do I start a business? What documents do I need for building a house? What benefits exist for families with three or more children? These and other questions are of daily concern to hundreds of thousands of people in different life situations. We have brought together on special pages of the Portal of Public Services of the Russian Federation useful information and services that will be useful for all.

Today we share with you information about the support measures for entrepreneurs which can be provided on the portal.

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Dmitry Grigorenko: a new “Life Situation” service launched on the Portal of Public Services of the Russian Federation to protect citizens against fraudsters

A new “Life Situation” service has been launched on the Portal of Public Services of the Russian Federation to protect citizens from Internet fraudsters. It is designed both for those who have already encountered fraudsters online and for users seeking to improve their digital literacy and protect themselves from interaction with cybercriminals.

The service combines a range of protection measures at once, including all the tools available on the Portal of Public Services of the Russian Federation to counteract fraudsters, including a self-ban on loans, the ability to check one's credit history, issued SIM cards, information about a suspicious call and filing a complaint about a malicious resource. Particular attention is paid to detailed instructions, for example, what to do if a citizen has given a password to fraudsters, and other recommendations that will allow you not to be tricked by malicious schemes.

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Building a Fair Digital Future: African Ministers on the Global Digital Forum

The inaugural Global Digital Forum takes place in Nizhny Novgorod, Russia, on June 5–6, 2025. The event is a platform for professional discussion of global aspects of digital technology development, new initiatives and proposals, creation of favourable conditions for business dialogue in a wide range of experts from around the world.

The Minister of Posts, Telecommunications, and the Digital Economy of the Republic of the Congo, Mr. Léon Juste Ibombo, emphasized that the country’s engagement in the event reflects a strong commitment to building an equitable digital future:

“Participating in the Global Digital Forum is an expression of the Republic of the Congo’s determination to actively contribute to the construction of a global digital order founded on respect for sovereignty, balanced cooperation, and innovation for the benefit of all peoples. We are pleased to have the opportunity to speak at the session of the e-Governance Knowledge Sharing Program titled “Russia-Africa: Cooperation for Digital Sovereignty” to discuss current challenges and the tools for addressing them”.

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Dmitry Grigorenko Discussed Digital Management Model for State Projects with Young Public Servants and Students

On the eve of Russia Day, Deputy Prime Minister of the Russian Federation – Chief of Staff of the Government Executive Office Dmitry Grigorenko spoke to students and young public servants about a management model for key state projects. The event took place at the Government Coordination Center as part of an educational project by the Society “Znanie”.

In his speech, the Deputy Prime Minister emphasized that digitalization has become the main tool for implementing large-scale government initiatives. Thus, the Government of the Russian Federation uses a digital management model to monitor over 10 thousand events related to national projects in Russia. This allows real-time tracking of school and hospital construction, urban environment modernization, electric transport development, and other areas.

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New technologies on the guard of safety: Mexico Enacts Law for Biometric ID to Aid Missing Persons Search

Mexican authorities passed an important legislative act aimed at improving public security. The Chamber of Deputies of the United Mexican States approved a law that provides for the creation of a unified identification platform that tracks in real time the biometric data of citizens who have been reported missing. It is planned to create a new type of identity card, the CURPR ID, which will include the biometric data of all citizens.

The new system will track the movements of missing citizens to locate and identify them through biometrics such as papillary lines, iris and facial shape.

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Dmitry Grigorenko: the Government of the Russian Federation is to set out clear rules of work for digital platforms

At a government meeting, a bill regulating digital intermediary platforms was approved. This initiative aims to increase transparency in online marketplaces and protect citizens' rights. These measures were developed under the supervision of Deputy Prime Minister of the Russian Federation – Chief of Staff of the Government Executive Office Dmitry Grigorenko.

"The goal of this bill is to protect the rights and interests of citizens. The document establishes basic rules for operating digital platforms. In particular, sellers on marketplaces will be required to undergo verification through state registers, while platforms must ensure transparent terms of contracts with sellers. These and other new regulations will create safety guarantees for consumers and fair conditions for businesses. We took into account the industry's opinion while developing the bill," emphasized Dmitry Grigorenko.

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“Life Situation” Services on the Portal of Public Services of the Russian Federation: Protection Against Online Fraud

How do scammers behave, what tools exist to protect an account on the Portal of Public Services of the Russian Federation, and what should you do if you've already given them a code from an SMS message? You can find answers to these questions on the special page of the Portal of Public Services of the Russian Federation called “Protection against Online Fraud.” Since its launch in May 2025, this page has been visited by nearly 600 thousand people.

For those who want to protect themselves from fraudsters:

• A service for setting up self-ban on obtaining loans and credits through the Portal of Public Services of the Russian Federation
• Recommendations on how to recognize a fraudulent call

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Kuala Lumpur: The City of the Future Managed by AI

Kuala Lumpur is confidently advancing towards gaining the status of a smart city using artificial intelligence (AI) in its management, the municipal authorities of Kuala Lumpur said. According to information from the city's administration, important measures have been taken for digitalization and integration of AI into urban life.

Minister of Digital of Malaysia Gobind Singh Deo noted that the implementation of AI accelerates the modernization of urban infrastructure and services, increases efficiency, and ultimately improves residents' quality of life by creating a safer, more pleasant, and sustainable urban environment.

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GSMA_Mobile Sector Taxation in Eurasia (1).pdf
1.5 MB
Mobile Sector Taxation in Eurasia

The issue of taxation in the mobile sector is a relevant and important aspect for the development of telecommunications industry. We suggest to familiarize with a report dedicated to studying tax policies in the field of mobile communications across several CIS countries. The document provides an in-depth analysis of taxes' impact on consumers and operators, highlighting key trends and challenges within this sector.

The report includes:
• A detailed analysis of taxes and fees levied on both operators and users,
• Comparative overview of tax burdens,
• Assessment of compliance with principles of fair and efficient taxation.

Additionally, the document includes recommendations aimed at reforming the tax system to stimulate investments, expand digital access, and ensure sustainable economic growth.

Source
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Dmitry Grigorenko: Government Artificial Intelligence Development Center Begins Operations

The first session of the Centre for the Development of Artificial Intelligence under the Government of the Russian Federation was held with representatives of business and regions. The goal is to launch a dialogue between the government and the industry, to establish interaction for the accelerated introduction of AI into public administration and the economy.

The session participants agreed that a centralised approach is needed to solve this problem. It will not only speed up the process, but also reduce costs, minimise risks and increase the efficiency of AI implementation.

Dmitry Grigorenko, Deputy Prime Minister of the Russian Federation – Chief of Staff of the Government Executive Office, supervises the Centre. The resolution on the creation of the Centre was signed in June, the team has been formed and is actively working.

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Digital Transformation in Kazakhstan: Outcomes and Prospects

The Central Communications Service under the President of the Republic of Kazakhstan presented during the briefing the results of digital transformation and plans for further simplification of public services in Kazakhstan.

Over the period 2021-2025, the Ministry of Digital Development, Innovations and Aerospace Industry of the Republic of Kazakhstan re-engineered 1,549 business processes in 31 state bodies, which allowed to optimise processes, increase the level of automation and reduce paperwork.

The Ministry shared key results in digital transformation. Admission to higher education institutions is now carried out online through the eGov portal and the Unified Higher Education Platform, resulting in a 92 per cent increase in admission efficiency.

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