🟢 Service Restoration Update | Both Nodes Are Online

Both affected nodes are now online and operational according to our monitoring systems, and all FlashRDP services are currently up.

Please note that we have not yet received official confirmation from the datacenter that the incident is fully resolved. Our monitoring confirms that the nodes and services are currently operational, and we will continue monitoring them closely.

- You can follow the incident here: https://status.flashrdp.com/incidents/2be2392e-34da-49f0-8453-b80ca8004482
- You can also verify the current status of all our services here: https://status.flashrdp.com

We have also personally notified every affected customer by creating a support ticket so there is a recorded communication of the incident.

Please check your registered email or your recent open/closed tickets in the Client Area. The applicable compensation for affected services has also been processed and documented in your ticket.

We sincerely apologize for the disruption. This incident originated at our upstream edge datacenter, and the resolution itself was outside our direct control.

Thank you for your patience and understanding throughout the incident.

All services are currently operational, and we will continue monitoring them closely.

🚀 Huge updates are on the way!

We’ve been working on some major improvements behind the scenes, and they’re getting ready to ship. 🍪🚢

Stay tuned. There’s a lot coming! 👀

🚀 FlashRDP’s Billing Panel Just Got a Fresh New Look!

We’ve been working on a completely refreshed billing experience smoother, faster, and built with a modern layout that makes managing everything at FlashRDP much easier.

✨ What’s improved?

- Cleaner & modern interface
- Faster access to your servers & services
- Easier billing and invoice management
- Simplified account management
- Improved support ticket experience
- Faster and smoother navigation throughout the panel

🌐 Try the new panel: https://new.flashrdp.com

Use the same FlashRDP login details you already have. Forgot your password? You can easily reset it from the new panel.

🔄 Everything Stays Synced: Your servers, invoices, tickets, billing, and account details are already available.

The new panel stays synced with our old panel: https://billing.flashrdp.com

You can use either panel, and your changes will stay synced on both.

🧪 Still in Development: We launched it early so you can try it and help us improve it.

If you see a feedback popup, please share your thoughts. Even a small suggestion can help us make the panel better.

Give it a try and let us know what you think! 🚀

Made with love by FlashRDP 💙

🚨 Important Network Update - IP Replacement

Due to unforeseen circumstances, we are retiring subnet 108.165.185.128/24 from our network.

Some customers have been experiencing frequent Google CAPTCHA and reputation-related issues due to historical abuse associated with this subnet. Despite multiple requests to our leasing provider and upstream network to resolve these issues, a satisfactory fix has not been provided.

🔄 What happens next?

- All RDPs currently using an IP starting with 108.x from this subnet will receive a new, cleaner IP within the next 24 hours.

- Your server, files, credentials, and existing data will remain completely intact.
- Only your public IP address will change.
- We will maintain internal records of all old → new IP assignments.
- Brief periods of downtime may occur during the network transition.

No action is required from your side. Once your IP has been replaced, you will be able to connect using the new IP.

We apologize for the short notice. This change is being made to provide a cleaner and more reliable network experience going forward.

🚨 Migration officially started at 8:30 PM UCT.

Services using IP addresses starting with the affected range may experience temporary downtime during the migration.

Once the migration is complete, your RDP will come back online automatically with a new IP address. Your data and existing configuration will remain intact.

🔔 You can follow the latest updates and migration status here: https://flashrdp.com/status/incidents/2026-10-07-phoenix-ip-replacement

✅ Network Migration Completed

The IP migration was successfully completed at approximately 02:00 AM UTC.

We sincerely apologize for the inconvenience caused during this migration.

📧 Updated IP Information

- We have sent an email containing your updated IP address, including the exact mapping of your old IP → new IP.

- Your server has already been updated with the new IP.

- No reboot or reinstall was required — your server, files, credentials, applications, and existing configuration remain exactly where you left them.

- Please check your inbox for the email containing your new IP and updated connection instructions.

If you haven't received the email, please check your Service Area / Control Panel. If your server previously had an affected 108.x IP, it should now automatically display the newly assigned IP.

If you experience any issues connecting with your new IP, please open a support ticket and we'll assist you.

🎁 Compensation: We understand the inconvenience this migration may have caused. We will be providing compensation to affected customers and will share the details shortly.

Thank you for your patience and understanding throughout the migration.

✅ Our Status Page Just Got a Major Upgrade!

We've completely revamped the FlashRDP Status Page with a modern look and clearer real-time visibility into our services and infrastructure.

🌐 Check it anytime: https://flashrdp.com/status

If your server suddenly isn't working, don't panic!

- First, check our Status Page to see if there's an ongoing issue from our side.

- If everything shows as operational but you're still having trouble, reach out to our support team and we'll investigate it for you.

- During any service disruption, we'll keep you updated through the Status Page, this channel, and the respective service channels.

Made with love by FlashRDP 💙

🔐 Important Infrastructure Security Maintenance

We are currently applying security patches to parts of our infrastructure running PHP to address a recently disclosed security vulnerability affecting systems globally.

🛠 What does this mean for you?

- Some customers may experience brief connectivity interruptions or temporary downtime while the patches are being applied.
- Your server, files, credentials, applications, and existing configurations will remain unchanged.
- No data loss is expected during this maintenance.
- Services will return to normal automatically once the maintenance is completed.
- No action is required from your side.

📡 Experiencing Connectivity Issues?: If your server becomes temporarily unreachable or you experience any connectivity issues, please check our Status Page before contacting support.

🔗 Link: https://flashrdp.com/status/maintenance/2026-10-22-php-security-patching

We will continue posting updates there as maintenance progresses and confirm once everything is fully operational.

We apologize for any inconvenience caused by this short-notice maintenance. These updates are necessary to keep our infrastructure secure, stable, and reliable.

Thank you for your patience and understanding!

Team FlashRDP 💙