Helps in procurement of materials, transformation of raw materials into intermediate and finished products

Includes reverse logistics - returned items flow in the reverse direction from the buyer back to the seller

Integrates supplier, manufacturer, distributor, and customer logistics time

Network of organizations and business processes

SCM is an example of specialized Business Information Systems

................... Used when problem is complex and information needed to determine appropriate action is difficult to obtain and use

........ Use internal information from ......... and ........ as well as external sources

.................. : computer system takes on characteristics of human intelligence.

.................. give computer ability to make suggestions and function like an expert in a particular field.

Simulation of a real or imagined environment that can be experienced visually in two dimensions.

Process of choosing amongst alternative courses of action for the purpose of attaining a goal or goals.

There are two levels of Management.