According to the ......... model, the activities conducted in any organization can be divided into two parts: primary activities and support activities.

directly add value to the product or service

The firm’s infrastructure (accounting, finance, management) is considered as ....

Marketing and sales is considerd as ...

Describes program functions to help the user operate the computer system

Sequences of instructions for the computer

Computer system platform:
Combination of a hardware configuration and systems software

Systems Software : Set of programs that coordinates the activities and functions of software and other programs

Application software includes all the programs needed to keep a computer and its peripheral devices running smoothly

Middleware is a type of

Handling messages from input and output devices is considerd as a function of the operating system

System utilities are loaded into memory