Switching Hong Kong CN2 vendor to CTGnet CN2 GIA; couple interruptions are expected.
Direct connection to CTGnet CN2 GIA 100% routing has been completed.
/var/log/DMIT-NOC.log
Direct connection to CTGnet CN2 GIA 100% routing has been completed.
HK -> CN: All thru AS4809(via AS23764)
CN -> HK:
AS4134 -> AS4809(via AS23764);
AS4837 -> AS4809(via AS23764); or AS10099 -> AS23764
AS9808 -> AS58453.
CN -> HK:
AS4134 -> AS4809(via AS23764);
AS4837 -> AS4809(via AS23764); or AS10099 -> AS23764
AS9808 -> AS58453.
detected FPC error on one line card of Hong Kong Core Router. Emergency reboot FPC.
/var/log/DMIT-NOC.log
detected FPC error on one line card of Hong Kong Core Router. Emergency reboot FPC.
Confirmed hardware failure.
We are ordering new MPC line card;
You might experience decreased service level for all services in Hong Kong recently.
We are ordering new MPC line card;
You might experience decreased service level for all services in Hong Kong recently.
/var/log/DMIT-NOC.log pinned «Confirmed hardware failure. We are ordering new MPC line card; You might experience decreased service level for all services in Hong Kong recently.»
We have an unscheduled emergency maintenance in Hong Kong;
It leads to network downgrade in 30 minutes.
It will be resolved very soon.
It leads to network downgrade in 30 minutes.
It will be resolved very soon.
/var/log/DMIT-NOC.log
We have an unscheduled emergency maintenance in Hong Kong; It leads to network downgrade in 30 minutes. It will be resolved very soon.
Recovered; fully recover will be in 10 mins
/var/log/DMIT-NOC.log
Confirmed hardware failure. We are ordering new MPC line card; You might experience decreased service level for all services in Hong Kong recently.
Withdrawal NTT and Equinix IX routes in temporary; the line card failure is unpredictable right now.
This should lower the impact during line card failure.
The new line card is going to be shipped out from US today via expedited shipping.
This should lower the impact during line card failure.
The new line card is going to be shipped out from US today via expedited shipping.
Observed routing failure on CTGnet Tokyo; waiting response from China Telecom.
We received BGP routes from China Telecom for those unreachable target; also DMIT is sending customer traffic to those target via China Telecom. As current discover, the packet loss starts in China Telecom (CTGnet) network.
The only thing we can do is waitng for the reply from China Telecom. Keep you posted.
193.41.248.203 (AS23764.tyo.DMIT.com) is the IP we offered to China Telecom for peering purpose.
This IP is on China Telecom's device.
The only thing we can do is waitng for the reply from China Telecom. Keep you posted.
193.41.248.203 (AS23764.tyo.DMIT.com) is the IP we offered to China Telecom for peering purpose.
This IP is on China Telecom's device.
SLA compensation for TYO.Pro will be calculated after the outage been resolved.
China Telecom is too slow to do investigation and solve the problem.
Switching to Softbank in temporary.
Will switch back once CTGnet solve the problem.
Switching to Softbank in temporary.
Will switch back once CTGnet solve the problem.
/var/log/DMIT-NOC.log
Confirmed hardware failure. We are ordering new MPC line card; You might experience decreased service level for all services in Hong Kong recently.
HKG line card failure has been resolved. Return to normal service.
/var/log/DMIT-NOC.log
China Telecom is too slow to do investigation and solve the problem. Switching to Softbank in temporary. Will switch back once CTGnet solve the problem.
Return routing (From DMIT to CTGnet) has been resoleved. Please check.
For China (CT/CU) to DMIT, please wait for further update.
There are some unresolved problems on the route from China to DMIT on CTGnet side.
For China (CT/CU) to DMIT, please wait for further update.
There are some unresolved problems on the route from China to DMIT on CTGnet side.
CTGnet initial report: The network failure occurred in their security protection system; part of their system does not received the route we announced, which lead to the traffic cannot be transmitted to DMIT.
CTGnet already esclated this issue to HQ, and pending resolve.
CTGnet already esclated this issue to HQ, and pending resolve.
/var/log/DMIT-NOC.log
CTGnet initial report: The network failure occurred in their security protection system; part of their system does not received the route we announced, which lead to the traffic cannot be transmitted to DMIT. CTGnet already esclated this issue to HQ, and…
China Telecom report problem has been resolved.
RFO(Reason of Outage) from CTGnet will be available soon.
RFO(Reason of Outage) from CTGnet will be available soon.