LAX in progress. ETA 30 mins
DMIT.io might unable to reach

Done

Scheduled Network/Backbone Maintenance & Construction

Purpose: To set up a multi-level DMIT backbone network; Prepare for a brand-new framework "DMIT.com"

Time: EDT 3 PM ~ 8 PM, Between Jul 26 ~ Aug 1

Impact: Short-term network interruption(blackout) or service degradation(loss optimization).

Notes: The time only shows when the maintenance will be performed and when will be an impact, instead of how long we need every day.

TYO: Unexpected JunOS crash during maintenance/configuration.
Reloading

Recovered.

HKG maintenance delay due to multiple reason, performing right now

all major maintenances for all locations has been completed.

China Telecom has an outage in LA.
All their clients in Los Angles are facing network degradation.

DMIT does not have an ETR from CTG. Update once we have any news.

We will complete all the aff withdrawal requests within this week.
Thanks for your patience.

Service Update:

DMIT (AS906) will disconnect with NTT(AS2914) in early September all locations.

====
DMIT understand the concerns of some customer:
For HKG,
DMIT (AS906) will use PCCW(AS3491) to connect with the AS4809 end user.

For TYO,
DMIT (AS906) will use CTGnet to announce prefixes to AS4809 only for Lite, and use another IP Transit for return Traffic. (This might need to be completed by Oct 1).

Please let us know if you have some specific connections that require AS2914.
=====
This email is to serve as confirmation of your intent to Full Termination of Account Ending on 09/01/2022. Your cancellation was received on August 01, 2022, per your Master Service Agreement your cancellation is effective 30 days from date of receipt (effective September 01, 2022). Your Billing will be disconnected as of September 01, 2022.
=====

Remove CTGnet announcement for HKG Pro and TYO Pro temporarily

All the IPs received 2~3Mbit/s NTP from the AS4134 network thru AS4809 which fully filled our network.
1 class-C = 256IPs. 3*256 = 768Mbps.

The RTBH won't help since all IPs are involved.

NOC is currently in contact with ISPs to find a solution.

The prefixes of TYO Pro has been re-announced.

HKG Pro is now temporarily detour via AS4809, AS10099's IP Transit, we will recover it soon once attack stop. ZenLayer refuse to help us to resolve this issue.

LAX:
CFMT Private Peer Link & Internet Tunnel Link are all down.
Resolved.

Dear Customer: 

We are happy to let you know that our new location in San Jose(OpenBeta) is ready to order. 
As you can see this site is still under OpenBeta, so we don’t offer SLA during this time.


At this location, DMIT offers VMs, Colocation, Wavelength, and IP Transit. Please contact us for detail.

DMIT has multiple 100Gbps IP Transit, IXs and PNI at this location. 
All the IPs are protected by DMIT built DDoS Mitigation Cluster with best effort. 

Discount Code: 
Lite-Annually-Recur-30OFF
Lite-Semi-Annually-Recur-20OFF


Except for the direct discount. 
Before October 21, 2022, 11:59 PM.
BUY ONE GET ONE FREE!:  Placing annual recurring orders without using a promotion code. 


Benefits: 
- The gift order is free for the first year
- It could be separated into multiple orders. (But lower than the original volume) 
- It could be sent to another account. 


Terms: 

- Requested via tickets;
- Only allow requests once per order;
- Submitting the ticket before October 26 at 11:59 PM;
- The time zone for the above date time is UTC;
- Tiny excluded;
- The free order also needs to be annually recurring and in SJC. 
- Refund becomes unavailable after requesting free items.

Click to launch: https://www.dmit.io/cart.php

More info for this location:
- Available services: Colocation, IP-Transit, Wavelength, VMs
- Network: Cogent(2x100G), Telia(1x100G), Equinix IX(1x100G), Telstra(n*10G, PNI), China Unicom(2x100G), China Mobile Intl(In-Construction), South-bound Backbone (n*10G), North-bound Backbone(In-construction).

- PoP: Equinix SV10, HE FMT2
- VMs Network Spec:
-- 10Gbps/IP(/32 or /128) QoS. ( Currently, 10G per VM, update QoS policy later. )
-- Best-effort DDoS Mitigation included. (DMIT won't RTBH IPs except the traffic congested our uplink.)

DMIT SJC TINY is ready for order.

Promotion:
- Annually payment promotion is already included by default.

- Buy 2 get 1 free.
-- Purchasing 2 TINY with the list price by annually recurring payment. Get another one for free.
-- The free one could be in another account.
- Terms:
-- The promotion of TINY is separated from other SJC promotions.
-- Submitting the ticket before October 26 at 11:59 PM;
-- Request the free one via ticket.
-- The free item is DMIT.SJC.TINY with annually recurring.
-- The free item is free for the first year.
-- Refund becomes unavailable after requesting free items.

https://www.dmit.io/cart.php

We've noticed the ticket about SJC VMs. After the investigation, it was caused by the diversion routes of the DDoS Mitigation Cluster.

Since the SJC VM is still under OpenBeta, the health warning is not ready yet. This is the reason why we didn't notice the traffic drop.

Please understand that SJC is under OpenBeta, so we cannot offer SLA. That's the reason we offer an exclusive discount during this time.

1. SJC Team/Enterprise discount during OpenBeta

35%off when purchasing any non-SJC.TINY instance with quarterly payment over 30 units in a single order.

50% off for the same condition but semi-annually payment.

Ask the sales team for orders and detail.

2. SJC promotion bouns during OpenBeta
Lifetime 20% recurring affiliate bonus for new orders since now.
- Keep 20% cashback for all these orders(placed during this time) even after OpenBeta ends.
- After OB, the new orders (after promotion ends) will go back to 10% recurring..

LAX.Lite:
DMIT will migrate your VM from Los Angles to San Jose very soon.
- Your data will be saved and migrated;
- Your IP will be replaced to a brand new unused IP. IPv6 will also be changed;
- We still strongly recommend you to backup your data;
- Your price keeps the same;
- You will have one time 30% monthly value of your VM;
- Better performance. In San Jose, DMIT has only 3rd Gen hardware platform. Your VM are now in 2nd Gen platform;
- This will be performed very soon and within a week.
- You will receive a ticket which include the detail for each LAX.Lite after migration.

Los Angles will only offer Pro network in the future.
LAX.Pro VM is going to have some good news very soon xD.