Note:
The problem of low download rate has been resolved. Please test on your VM; We recommend trying to download files from other Internet servers for instead of speedtest-cli.
For example:
wget -O /dev/null https://sgp-ping.vultr.com/vultr.com.1000MB.bin
wget -O /dev/null https://hnd-jp-ping.vultr.com/vultr.com.1000MB.bin
The problem of low download rate has been resolved. Please test on your VM; We recommend trying to download files from other Internet servers for instead of speedtest-cli.
For example:
wget -O /dev/null https://sgp-ping.vultr.com/vultr.com.1000MB.bin
wget -O /dev/null https://hnd-jp-ping.vultr.com/vultr.com.1000MB.bin
/var/log/DMIT-NOC.log pinned «Note: The problem of low download rate has been resolved. Please test on your VM; We recommend trying to download files from other Internet servers for instead of speedtest-cli. For example: wget -O /dev/null https://sgp-ping.vultr.com/vultr.com.1000MB.bin…»
Note:
Our main site cause by GCE load balancer configuration modified, down for 1.2 hours.
Recovery now.
Our main site cause by GCE load balancer configuration modified, down for 1.2 hours.
Recovery now.
Dear Customers,
Our network under 100Gbps + DDoS attack, please wait few times, we are wokring on it.
NOC DMIT
Our network under 100Gbps + DDoS attack, please wait few times, we are wokring on it.
NOC DMIT
Network Route Notice:
The route from HK-A to HiNET are directly connected.(It will not bypassing Japan now; But if submarine fiber are congested or faulty, it is still possible to re-route to other countries or regions.)
Because we are using BGP self-healing routing protocol;
NOC
The route from HK-A to HiNET are directly connected.(It will not bypassing Japan now; But if submarine fiber are congested or faulty, it is still possible to re-route to other countries or regions.)
Because we are using BGP self-healing routing protocol;
NOC
From Sale Dept:
Because of high charge rate of payment channel, starting from Sep 14, our system will begin to charge for each invoice automatically.
If you have a large payment ( a single payment exceeds US$ 2000 ), we recommend bank transfer ( ACH, SWIFT or check ).
https://stripe.com/us/pricing
https://www.paypal.com/en/webapps/mpp/paypal-fees
Because of high charge rate of payment channel, starting from Sep 14, our system will begin to charge for each invoice automatically.
If you have a large payment ( a single payment exceeds US$ 2000 ), we recommend bank transfer ( ACH, SWIFT or check ).
https://stripe.com/us/pricing
https://www.paypal.com/en/webapps/mpp/paypal-fees
NOC,
42.92Gbps DDoS on going. Please wait for few minutes.
42.92Gbps DDoS on going. Please wait for few minutes.
NOC,
Because we enable IP sproofing protecion; this has caused some HTTP servers to fail to function properly;
IP sproofing has been disabled, please do test now or try again later.
Because we enable IP sproofing protecion; this has caused some HTTP servers to fail to function properly;
IP sproofing has been disabled, please do test now or try again later.
From Sale Dept:
PVM.n2.Large > $75/mo down to $60/mo; Bandwidth up to 3500G@250M
PVM.n2.Medium > Bandwidth up to 3000G@200M
PVM.n2.Small > Bandwdith up to 2500G@200M
PVM.n2.Micro > Bandwidth up to 2000G@200M
If you need upgrade your package, Please send ticket to sale dept.
PVM.n2.Large > $75/mo down to $60/mo; Bandwidth up to 3500G@250M
PVM.n2.Medium > Bandwidth up to 3000G@200M
PVM.n2.Small > Bandwdith up to 2500G@200M
PVM.n2.Micro > Bandwidth up to 2000G@200M
If you need upgrade your package, Please send ticket to sale dept.
/var/log/DMIT-NOC.log pinned «From Sale Dept: PVM.n2.Large > $75/mo down to $60/mo; Bandwidth up to 3500G@250M PVM.n2.Medium > Bandwidth up to 3000G@200M PVM.n2.Small > Bandwdith up to 2500G@200M PVM.n2.Micro > Bandwidth up to 2000G@200M If you need upgrade your package, Please send…»
https://www.dmit.io/legal/tos/
ToS Policy Updated.
Modified clause: 18. IP Replacement Policy
18.1 IP whose is blocked by the firewall in mainland China can be replaced every natural month.
18.2 The precondition of 18.1 is that the VM package is non-monthly payment and the expiration date of the server are more than 15 days.
18.3 IP that has been DDOS is not allowed to be replaced.
18.4 IP change fee for monthly payment order is $5 each time (Limit replacement every 15 days).
ToS Policy Updated.
Modified clause: 18. IP Replacement Policy
18.1 IP whose is blocked by the firewall in mainland China can be replaced every natural month.
18.2 The precondition of 18.1 is that the VM package is non-monthly payment and the expiration date of the server are more than 15 days.
18.3 IP that has been DDOS is not allowed to be replaced.
18.4 IP change fee for monthly payment order is $5 each time (Limit replacement every 15 days).
From Sale Dept:
We have already cancelled the tax on the bill; However, please note that if you apply for a refund, we cannot refund the tax that we already paid for(about 3-4%).
Thanks for your understanding.
We have already cancelled the tax on the bill; However, please note that if you apply for a refund, we cannot refund the tax that we already paid for(about 3-4%).
Thanks for your understanding.
According to customer reports, there are some firewall rules in our DDoS firewall that make their programs difficult to run. We are going to check and re-configure our DDoS firewall again today.
It should been fixed ASAP.
It should been fixed ASAP.
From NOC,
We found the given IP hit another policy “HTTP Malformed” - The HTTP Malformed countermeasure can filter HTTP traffic that does not conform to RFC standards and HTTP traffic that behaves abnormally.
I have disable this policy. Please ask the customer to try again.
If you have further problem, please contact Austin within 24 hours.
We found the given IP hit another policy “HTTP Malformed” - The HTTP Malformed countermeasure can filter HTTP traffic that does not conform to RFC standards and HTTP traffic that behaves abnormally.
I have disable this policy. Please ask the customer to try again.
If you have further problem, please contact Austin within 24 hours.
From Sale Dept,
WeChat Pay Supported Here~!
Dear Customers,
We are now support WeChat Payment now.
DMIT offers another easy way to manage your cloud infrastructure payments. Major credit card brands, PayPal and Alipay are also accepted.
If you have any question, please contact us via Sale Dept Ticket.
Best regards,
Sale Dept of DMIT INC.
WeChat Pay Supported Here~!
Dear Customers,
We are now support WeChat Payment now.
DMIT offers another easy way to manage your cloud infrastructure payments. Major credit card brands, PayPal and Alipay are also accepted.
If you have any question, please contact us via Sale Dept Ticket.
Best regards,
Sale Dept of DMIT INC.
Dear Customer,
We will drop all the packet sent from or sent to port 25 of HK-A datacenter for SPAM reason.
We will accept the application for opening SMTP port 25 later.
We recommend that you use the port 465 SMTP protocol to send mail right now, if you are urgent to use this service.
Best regards,
DMIT NOC
We will drop all the packet sent from or sent to port 25 of HK-A datacenter for SPAM reason.
We will accept the application for opening SMTP port 25 later.
We recommend that you use the port 465 SMTP protocol to send mail right now, if you are urgent to use this service.
Best regards,
DMIT NOC
Dear Customer,
Sorry for wrong QoS setting on Core-Router.
A very serious packet loss and poor network quality occurred in nearly three days and have now been repaired.
NOC DMIT Inc.
Sorry for wrong QoS setting on Core-Router.
A very serious packet loss and poor network quality occurred in nearly three days and have now been repaired.
NOC DMIT Inc.
Dear customer,
Fiber cut off notifications:
We have arranged 2 sets of fiber cut off operations during 6 Oct - 9 Oct 2018 Hong Kong Time.
Network quality will been effected.
NOC DMIT
Fiber cut off notifications:
We have arranged 2 sets of fiber cut off operations during 6 Oct - 9 Oct 2018 Hong Kong Time.
Network quality will been effected.
NOC DMIT