Our sales team agree to remove the exists product requirement for code 40%DISCOUNTLITE;

Since this is a flash promotion; Sorry for bothering you times. This is the finial version; Please feel free to contact us for more information.

Our team recently found several abnormal price renewal invoices; This is caused by the users use the bug in the DMIT billing system.

At present, DMIT has deactivated the renewal function. Please use PayPal auto payment or bind the credit card in the DMIT system if you worried about forgot to pay.

DMIT used Stripe as our Credit Card payment gateway. DMIT server, credit card processing is meeting the PCI requirement. DMIT will not save your CC information. It is directly passed to Stripe.

We have received many complaints about invoices and fraud caused by DMIT Product transfer. This is a major reason that we deactivate it.

Please note: If you find a very cheap DMIT server; In most cases, it is from PayPal fraud, credit card fraud, or DMIT system bug. According to the DMIT Service Agreement (ToS), DMIT has the right to stop loss in time. Including stopping/terminated service immediately.

TOS 18.7 You can transfer your products to any DMIT customer; However, DMIT does not take any responsibility for disputes and misoperation before and after the transfer process.

Fault Report:

After check with Digital Realty (DRT).

The condenser of DRT's air-conditions system damaged hours ago. This issue leads to the extremely high temperature of some of DMIT's virtualized nodes. The extreme temperature exceeds the safety threshold. Our nodes shut themselves down for safety reasons automatically.

DMIT NOC already reboots these nodes. Our NOC will continuously update more detail later.

Some VMs need to be started late. Thank you for your patience.

The downtime of some nodes: 1 hour

Falut Report:

Location: HKG
Detail: Some customers reported serious packet loss.
Status: Solved.
Reason: Some clients route local multicast packets into DMIT VM Network. Due to some HKG node didn't apply the lastest DMIT Firewall but PVE-Firewall, the multicast packet was transmitted to the VMs in these these.

NOC found multiple problems in the HKG Datacenter after in-deep investigation.
A. Both of upLinks between Core Router and Core Switch face to the serious light attenuation (optical power loss).
**[DMIT already send NOC staff to Datacenter to do in-person check]**

B. Huge DDoS Attack was not mitigated yesterday. it made transit port congested due to inappropriate rule. (Fixed)

Both solved.
DMIT NOC will continuously focus on this.
Reason: ISP broken the fiber when they removed one of our non-used local-loop service at July 28.

NOC is now rebooting the Core Router.

All existing problems have been completely solved.
————
DMIT is preparing various todo of LAX data center recently, including expanding the data center, bandwidth, and upgrading our architecture to be compatible with customers transferred from other IDC. Our apology about the inconvenience.
————
Multiple reasons we gave before are not the critical one lead to packet loss.

The most critical reason for packet loss:
DMIT HKG has 4(four) routing tables, one for standard routing, one for economical routing, one for premium routing, and the last one for peering.

To save FIB, DMIT has applied a static IPv6 default route in the premium and economical table that points to the standard(default) table. DMIT did not remove the default route when copy the client route from premium/economical to the default table. It made a hidden loop route. There will be a problem if any client in the network is trying to transmit the packet to a null route IPv6 destination. Before the TTL is expired, the package will be transmitted between each table infinity. Since the packet was transmitted in the fabric, it's complicated to find where the problem is because the bandwidth of fabric was not shown on our monitoring system. These packets can be transmitted 254 times before dropped. In theory, this traffic will be amplified by 254 times.

These are the issues lead to congestion on the fabric and LUCHIP and caused packet loss.

Giant && Tiny~~

PVM.LAX.Pro.SHAREv2
10OFF for Annually payment
Code: I-HAVE-READ-TOS-SHAREv2

PVM.LAX.Pro.GIANT
8c 16G 100G-SSD 44T@300M/1G
10OFF for non-monthly payment
Code: Welcome-GIANT

PVM.LAX.Pro.TINY
1c 1G 10G-SSD 550G@200M/1G
48.88 Semi-Annually
88.88 Annually

https://www.dmit.io/cart.php?gid=9
Once per client. ~

Notes:

DMIT is now trying to migrate all PVM.LAX.Lite VMs to the AMD EPYC platform. There is a heavy task load on the background. Also, there is a massive amount of new server delivery tasks for clients that transferred from another IDC.

It takes time if you try to reinstall your VM right now. We suggest you do reinstall after today.

BR,
NOC.

We have sent maintenance notice to all HKG customers by email days ago. The maintenance this week may affect your services, please read the email for detail and be prepared accordingly. We apologize for inconvenience.

BR,
NOC

Notes Again. Generally, your data is safe but we strongly suggest you to backup your data.

90% of HKG servers are migrated finished.
The HK-CN connection already recovered.

There is an issue on some VMs; Our engineers will fix it ASAP.

100%

Please remove the ISO attachment if you cannot boot your server.
Our tech support will migrate your server to another host later.
The reinstallation is not available. It will be available soon.

There is an emergency maintenance in the HKG datacenter. The network will be interrupted several times.

Due to Executive Order 13873 from the White House, our payment gateway vendor “Stripe” suspended the access from the US customers on WeChat Pay. As a US-based company, DMIT Inc will not cooperate with alternative payment gateway vendors to accept WeChat Pay recently.

DMIT Inc suggested the WeChat Pay client migrate to Alipay to avoid overdue invoices.

Thanks.